Gift Certificates

Status: Requested 26 Votes
TheGrandHacienda
Oct 11, 2018 10:00 PM
Joined Apr, 2018 17 posts

Is there any way to sell gift certificates through OwnerRez?

TheGrandHacienda
Apr 11, 2020 11:24 PM
Joined Apr, 2018 17 posts

Any update on gift certificates or the ability to text when you get a booking?

BlueMtnCabins
Apr 12, 2020 12:24 PM
Joined Jun, 2016 1137 posts

You know you can set up discount codes? Maybe set up unique discount codes and use that way.

Ken T
Apr 14, 2020 5:18 PM
OR Team Member Joined Aug, 2019 1705 posts

Yes, we actually talk about that on the Discount Codes support page:

https://www.ownerrez.com/support/articles/discount-codes

Tarki
Dec 10, 2020 10:32 AM
Joined May, 2020 73 posts

OwnerRez also not currently provide a method to track the usage of "gift certificates (meaning using discount codes as gift certificates)." You would need to track them yourself, such as via an Excel spreadsheet, and remember to manually disable the codes as they are used.

Ken T
May 18, 2021 12:41 PM
OR Team Member Joined Aug, 2019 1705 posts

This isn't perfect, but it's now possible to get a report of where discount codes were used:

https://www.ownerrez.com/support/articles/reporting-common-issues-questions#discount-codes

Jenny O
Sep 28, 2023 9:59 AM
Joined Aug, 2022 19 posts

Is it possible to set a number of uses for a discount code?  Our old system had a limit field you would specify when setting it up (either a number or no limit).  Then if limit 1, and used 1, it disabled it.  Maybe that's the feature request?

 

Caleb M
Oct 1, 2023 3:24 PM
OR Team Member Joined Mar, 2022 174 posts

If that's what this is for then I recommend adding your votes to the pre-existing feature request for this found here: https://www.ownerrez.com/forums/requests/allow-limit-one-use-per-person-for-discount-codes

~Caleb

NickV
Dec 9, 2024 11:20 PM
Joined Jan, 2021 12 posts

@Caleb @Ken, I currently use GiftUp https://www.giftup.com/ for my gift certificates. They do integrate with a number of PMS's.  What is the best way to connect them with OR? They've been great to work with.  Thanks!   

Matt Z
Dec 21, 2024 10:00 PM
Joined Dec, 2024 2 posts

Have you figured out a way to integrate giftup with OwnerRez? Or some roundabout way to make it work?

Thanks!

Doug
Dec 22, 2024 6:41 AM
Joined Feb, 2023 8 posts

Thanks for the post! Giftup looks pretty interesting. I noticed they list an integration with Stripe. I'm wondering if that is a possible backdoor way to use Giftup until OR gets its own integration?

Rex C
Jan 17, 2025 9:39 AM
OR Team Member Joined Aug, 2021 59 posts

Hi Nick,

If you are in contact with someone on the Giftup team, you can give them our email address help@ownerrez.com to reach out about an integration. OwnerRez has an Open API that their dev team could write to, and if they have questions we can get them in touch with one of the engineers. 

Rex C
Jan 17, 2025 9:41 AM
OR Team Member Joined Aug, 2021 59 posts

This would not be a backdoor method, because that requires use of the Stripe Checkout system which is not compatible to OwnerRez. Giftup's integration to Stripe is primarily as a payment processor to sell the gift cards.

Rex C
Jan 17, 2025 9:43 AM
OR Team Member Joined Aug, 2021 59 posts

I have not seen it tried, but a possible workaround would be using Zapier. Both OwnerRez and Giftup have integrations with Zapier, but I don't know if either have the necessary capabilities to fully cross-link the two.

NickV
Jan 17, 2025 11:06 AM
Joined Jan, 2021 12 posts

Rex, I emailed GiftUp last month and the Founder emailed me back. I'll ask him to reach out to help@ownerrez.com.  Thanks so much!