Leaving Hostaway because of their booking fee?

Carol S

Joined October 2023
6 posts
Topic

General Help and Questions » Setting up trigger template for direct booking reviews

I have guests that checked out a few months ago from my direct  booking and I thought a review trigger template  was set up when I did the set through Ownerrez. Where do I find the steps to set up a…

(Posted Apr 2, 2024 8:07 PM)

Introduce Yourself! » No email on file to receive trigger messages

Hello, I have a guests checking in  2 days and did not sign my rental agreement or paid the security deposit.  The guest however paid in full through Airbnb.  I checked the triggers for the renta…

(Posted Jan 30, 2024 10:06 AM)

Template/Design Share » Trigger

Ok, I will get back to you with the information.

(Posted Jan 18, 2024 1:06 PM)

Template/Design Share » Trigger

Hello, I have a situation where the automated template did not trigger when the guest booked. It worked a few days before but not the second time.  Please let me know how to address this.  Thank …

(Posted Jan 15, 2024 10:26 PM)

General Help and Questions » Payment from Arbnb

Thank you Ken.

(Posted Dec 27, 2023 9:31 PM)

General Help and Questions » Payment from Arbnb

Hello, I just started setting up my account with Ownnerez and included a stripe payment processor. Is this linked to Arbnbn for payment when it is not a direct booking or do I need to set up a pa…

(Posted Dec 27, 2023 9:25 PM)