Leaving Hostaway because of their booking fee?

Sallie H

Joined January 2023
16 posts
Topic

Blog » May Product Update - New Design Progress, Saved Filters, Hosted Site Security, Airbnb New Listing Discounts, CFAR for Canada!

Sadly, the Vrbo channel bridge did not work today for me, again. It failed earlier in the program than it ever has, for both the modified since and a single reservation. I have been working with …

(Posted Jun 17, 2024 8:12 PM)

General Help and Questions » California Assembly Bill 537 - Pricing Display Legislation

Last Friday I received the following notification from Vrbo: We are writing to inform you that effective July 1, 2024, California Assembly Bill 537 (https://url.emailprotection.link/?bHe0NoGnF2p…

(Posted May 14, 2024 10:46 PM)

General Help and Questions » VRBO Channel Bridge still down

Looks like the VRBO Channel Bridge is still down/down again. I've sent a direct support message as well, but thought I'd post here for anyone else who may be having problems also. I have version …

(Posted May 9, 2024 5:35 PM)

General Help and Questions » VRBO Channel Bridge still down

It Worked!!!! Yay!! I guess it's my lucky day! Thank you for all your hard work in getting the VRBO Channel Bridge back up and running!

(Posted Apr 19, 2024 1:16 AM)

General Help and Questions » VRBO Channel Bridge still down

I did try it before sending my request, it is still failing. It is failing later in the process, but sadly still failing. Guess I'm not one of the lucky ones. Any idea as to how much longer the r…

(Posted Apr 16, 2024 11:06 AM)

General Help and Questions » VRBO Channel Bridge still down

The Vrbo Channel Bridge is still broken and has been for two weeks. Any update on when it might be fixed? The status page here https://status.ownerrez.com/notices/uzlqbfevfaewdjus-vrbo-channel-bridge…

(Posted Apr 15, 2024 11:23 PM)

General Help and Questions » Importing listing from vrbo not working - getting error code 429

Still not updating to version 12.8 on the channel bridge or by forcing the update.  Monday, 9:39pm PDT

(Posted Oct 31, 2023 12:40 AM)

General Help and Questions » Importing listing from vrbo not working - getting error code 429

Hi Adria, I checked the channel bridge today, Sunday. Still version 12.7. Tried to force the update, and still no luck. Any status update?   Thank you, Sallie

(Posted Oct 29, 2023 4:35 PM)

General Help and Questions » Importing listing from vrbo not working - getting error code 429

I tried updating the channel bridge per the instructions, but Chrome didn't update it to the new version. So I guess this fix is still a work in progress.   Thanks, Sallie

(Posted Oct 28, 2023 4:41 PM)

General Help and Questions » Hosted Website Multiple Month Calendar Widget Display problem/bug.

Yes, I finally got a response from my help desk request from last week this morning. Was this rule recently added? My website wasn't affected by this until recently. Thank you for getting back to me!

(Posted Oct 2, 2023 4:05 PM)

General Help and Questions » Hosted Website Multiple Month Calendar Widget Display problem/bug.

I have sent this issue in through the help portal several times over the last week, but haven't heard anything back yet. I have entered 24 in the total number of months to display, but only 12 months…

(Posted Oct 1, 2023 10:30 PM)

General Help and Questions » Did some fields just disappear? Card last 4 and card type?

I wish the payment fields could be added to the booking template info as well. I think it's important to remind the guests what card they scheduled their final payment on. As most of my final payment…

(Posted Oct 1, 2023 10:17 PM)

Feature Requests » Custom Fields Enhancement

I've seen a lot of requests for various enhancements surrounding custom fields. I would like the ability to specify field length and type i.e. text or numeric. For example, a custom "age" field would…

(Posted Oct 1, 2023 8:33 PM)

Feature Requests » Set Custom Cancellation Policy by channel

I started with VRBO in 2012. At that time they had very flexible cancellation options. The more they got bought out, the more restrictive they became. The VRBO platform is designed for the lowest com…

(Posted Oct 1, 2023 7:08 PM)

Feature Requests » Set Custom Cancellation Policy by channel

I would like to be able to have OR automatically update the cancellation policy by channel through the VRBO channel bridge. I don't use the API. I just discovered that the VRBO cancellation policy do…

(Posted Oct 1, 2023 7:04 PM)

Feature Requests » Check-In & Out Allowed Days

Please add the ability to disallow same day arrival and departure. My HOA does not allow us to clean on Sundays. So I can't have guests checking out and in on Sundays. Thank you! Sallie

(Posted Feb 4, 2023 8:09 PM)