Shawn H

OwnerRez Team Member
Joined September 2021
255 posts
Topic

Feature Requests » Year End Statement for PM

I don't know where you read that. Other than the PM (Property Management) premium feature, it's not an additional cost. So, if you already have the PM module, there's no additional charge for this.

(Posted Mar 11, 2024 10:09 AM)

Feature Requests » Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Great to hear! Thanks for sharing.

(Posted Mar 7, 2024 2:54 PM)

General Help and Questions » Phone System Integrations

Hi Spencer - just a heads up, we will be coming out with a Dialer (call center-esque) feature as a Public Beta in the coming months. If you have an SMS number with OwnerRez, you'll be able to accept …

(Posted Mar 7, 2024 10:39 AM)

Feature Requests » Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Inquiry Triggers was released yesterday. Learn more here. (/blog/new-inquiry-triggers-major-trigger-redesign-no-more-platform-email-for-bookingcom-improved-property-mapping-warnings-layout#inquiry-t…

(Posted Feb 15, 2024 3:35 PM)

Feature Requests » Automatically follow up on a quote or inquiry

Inquiry Triggers were released yesterday! They also replaced pre-existing Autoresponders (and can do so much more than email-only Autoresponders could). They can be used for immediate/event-based…

(Posted Feb 15, 2024 3:33 PM)

Feature Requests » Add arbitrary notes to any calendar day

Several different ideas are in this one Feature Request. But I wanted to point out you can create custom Holidays if you want them to be guest-facing (when on your Hosted website or on OR Widgets on …

(Posted Feb 1, 2024 4:28 PM)

Feature Requests » Add ability to attach files (PDF, TXT, WORD) to a property

Hello all - while there is not a native Files area under Property, you can create custom field types for Property (and choose File as the format) (https://app.ownerrez.com/settings/fielddefinitions)…

(Posted Feb 1, 2024 3:53 PM)

General Help and Questions » Schlage Lock Integration - Parent/Child listings

Hi Chuck - under the covers this should work as we look at the device ID (even if it's connected to multiple properties). That said, I'm not aware of a user doing it yet for mutual blocking. Not to s…

(Posted Feb 1, 2024 3:43 PM)

Feature Requests » Cancellation policy by season?

No movement as of yet. We're working on things we have access to: Vrbo Reviews and having surcharges go by category. Those are the next Vrbo things up on the roadmap.

(Posted Feb 1, 2024 3:34 PM)

Feature Requests » Repeat Guests - Custom message triggers

This is a great idea, Alece! It really deserves more votes!

(Posted Jan 30, 2024 9:54 PM)

General Help and Questions » How do I trigger a message when the security deposit is set up?

Hi bigDeeOT, Ryan's workaround posted late last month is the workable solution right now. The timeline previously mentioned by other OR Team Members was delayed in lieu of other Messaging roadmap…

(Posted Jan 30, 2024 9:19 PM)

Feature Requests » Add a Guest Login Portal for guests to view their reservation details (folio, check-in/out dates, party size, billing, etc.)

We are currently working through redesigning and modernizing all of the guest/booking forms. The first two completed were Guest Reviews and Travel Insurance (i.e. when using {BUTRAV} purchase link). …

(Posted Jan 30, 2024 8:53 PM)

Feature Requests » Grace Period is Incorrect

Thanks for the catches on the misspellings and grammar in that 4th sentence! We are releasing an update tomorrow to fix. We left the sentence you bolded in there for now as others back in the day had…

(Posted Jan 30, 2024 8:22 PM)

Feature Requests » Ability to edit "contact information" form used in booking process.

Cell phone is now the required number field. The other number fields are not required. Thanks for the feedback. We are working our way through the Guest Forms, redesigning each one. The first two…

(Posted Jan 30, 2024 7:58 PM)

Feature Requests » Year End Statement for PM

Thanks for the nudge. This is our 2-year-long project(!) and it kept growing in scope, which is unlike anything we normally do. It was hard to find a cutting-off point to release with, so we kept all…

(Posted Jan 30, 2024 7:46 PM)

Feature Requests » Simple "Print PDF Receipt" in Guest's Booking

Thanks for the suggestion. We'll see how much interest there is via votes. The OwnerRez system has long just emailed guests their Payment Received System Messages (which keeps the process fully a…

(Posted Jan 30, 2024 7:35 PM)

Feature Requests » WebApp Notifications on Apple/Android

Just checking when can we expect this feature available? by Uday G (/forums/users/347418882) – Dec 22, 2023 11:22 PM (UTC) Development is almost complete, and then it will be on to Testing. We'…

(Posted Jan 30, 2024 7:01 PM)

Feature Requests » WhatsApp Business Integration

We're doing a lot of work around Messaging this year (which will include some SMS updates), so more to come and we'll update here as we can. WhatsApp is still down the road a bit, but something w…

(Posted Jan 30, 2024 6:50 PM)

Feature Requests » Automatic 5-Star guest reviews for VRBO

We have this on our Roadmap for this year! Stay tuned to our Changelog (https://www.ownerrez.com/support/latestupdates) and Blog (https://www.ownerrez.com/blog) to see when it comes out.

(Posted Jan 30, 2024 6:46 PM)

General Help and Questions » Integration between OZ, GetLynx, and ADT (or other) security system?

Hi Jake & Andrea, We're looking at doing some direct integrations in the future to help with Thermostats (and more locks) and it might be able to help with Security/Access systems. We don't know …

(Posted Jan 30, 2024 6:40 PM)