Topic | Posted |
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General Help and Questions » How do I fund my Stripe account so I can refund my guest?No, Stripe doesn't charge a processing fee on refunds. Only on initial payments (or if you collect against a security deposit hold or if you collect refundable security deposit). Some users choose to… (Posted Jun 23, 2022 8:35 PM) |
Jun 23, 2022 8:35 PM |
General Help and Questions » How do I fund my Stripe account so I can refund my guest?Hi Timothy - If you have no funds (or not enough funds) in your Stripe account, they will pull back the amount needed for the refund from your linked bank account. You can see this activity under Bal… (Posted Jun 23, 2022 5:31 PM) |
Jun 23, 2022 5:31 PM |
Feature Requests » Owner StatementsThis was released at the end of 2021 but we didn't get it marked as released, so better late than never! (Posted Jun 22, 2022 9:38 PM) |
Jun 22, 2022 9:38 PM |
Feature Requests » DESCRIPTION "views"This is being worked on in conjunction with https://www.ownerrez.com/forums/requests/different-titles https://www.ownerrez.com/forums/requests/different-titles, so stay tuned! -Shawn (Posted Jun 22, 2022 9:08 PM) |
Jun 22, 2022 9:08 PM |
Feature Requests » Different TitlesHi Chuck! We're presently doing some work around this. We hope to have something out by end of 3rd quarter of the calendar year at the latest! -Shawn (Posted Jun 22, 2022 9:05 PM) |
Jun 22, 2022 9:05 PM |
General Help and Questions » New - Stripey Colour of Blocked Off Events - very distractingHello! This work has made it through QA testing. It will be out in our next release, hopefully in the next week or two. (Posted Jun 22, 2022 3:30 PM) |
Jun 22, 2022 3:30 PM |
Feature Requests » Owner Statement EnhancementsRent Only, Rent Only (In Period) and the latest adds, Rent + Show-As-Rent, and Rent + Show-As-Rent (In Period) are available! There are other new columns available too, so continue review your st… (Posted May 23, 2022 9:43 PM) |
May 23, 2022 9:43 PM |
Feature Requests » Number of nights column for Owner statements[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/number-of-nights-column-for-owner-statements-2)] (Posted May 23, 2022 9:28 PM) |
May 23, 2022 9:28 PM |
Feature Requests » Number of nights column for Owner statementsNights and Nights (In Period) are now available as column options for https://app.ownerrez.com/management/statementviews Statement Views. (Posted May 23, 2022 9:24 PM) |
May 23, 2022 9:24 PM |
Feature Requests » Hosted Website Only Descriptions and Headlines[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/different-property-description-for-vrbo-and-or-hosted-website)] (Posted May 20, 2022 1:38 PM) |
May 20, 2022 1:38 PM |
Feature Requests » Different Property Description for VRBO and OR hosted websiteThis is a duplicate of another topic so merging them together. (Posted May 20, 2022 1:38 PM) |
May 20, 2022 1:38 PM |
Feature Requests » Hosted Website Only Descriptions and HeadlinesHello Randy! This is planned. Should be out this year in the 3rd quarter at the latest. -Shawn (Posted May 20, 2022 1:27 PM) |
May 20, 2022 1:27 PM |
Feature Requests » White Label The Owner PortalHi Amz, This is in the works, so marking your post as Planned. It should be out a bit later this year! -Shawn (Posted Mar 15, 2022 1:32 PM) |
Mar 15, 2022 1:32 PM |
Feature Requests » Delayed bad review for AirbnbHi Doug! This follow-up feature is in testing and will be released later this Spring! Stay tuned. -Shawn (Posted Mar 7, 2022 4:29 PM) |
Mar 7, 2022 4:29 PM |
Feature Requests » Please improve reports!Hi Tim - have you tried the Line Item Pivot report? It's one of my favs and might just have all that you're looking for. Make sure to keep 'Merge similar charges' unchecked to get more of what you're… (Posted Feb 20, 2022 9:33 PM) |
Feb 20, 2022 9:33 PM |
Feature Requests » Ability to Sort Trigger Emails By Time or TitleHi Pam! In the top right corner of the https://app.ownerrez.com/triggers Triggers page, there is a Forecast button that shows Triggers' statuses based on arrival and departure and you can filter… (Posted Feb 15, 2022 11:20 AM) |
Feb 15, 2022 11:20 AM |
Feature Requests » 2 Factor Authentication For OR Account Login.[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/twofactor-authentification)] (Posted Jan 27, 2022 8:19 PM) |
Jan 27, 2022 8:19 PM |
Feature Requests » Two-Factor AuthentificationHi Tannya - This request is pre-existing and so merging the requests together. Two-factor/Multi-factor (2FA/MFA) authentication is on the roadmap but the planned release date is not yet set. Contact… (Posted Jan 27, 2022 8:19 PM) |
Jan 27, 2022 8:19 PM |
Feature Requests » Ribbon Enhancements...It would also be nice to have a sort - We would like to sort by Owner for example so we can get all like properties grouped together, or sort by locations so we can get properties in the same city gr… (Posted Jan 19, 2022 2:12 PM) |
Jan 19, 2022 2:12 PM |
Feature Requests » Ribbon Enhancements...For me it is that I can't see the entire list of properties on one screen because it scrolls under the owner Rez header. I would like to be able to shrink the screen to fit on one 'screenshot'. by /… (Posted Jan 19, 2022 1:04 PM) |
Jan 19, 2022 1:04 PM |