Leaving Hostaway because of their booking fee?

Ability to Sort Trigger Emails By Time or Title

Status: Requested 1 Vote
Pam D
Feb 15, 2022 8:36 AM
Joined Nov, 2021 6 posts

When looking at a guest booking, go to Messages, under Automated Messages, there is a section called "Time-Based Automatic Messages (sent by triggers at a certain time)". I would like the ability to sort the trigger emails under this by time (eg. 20 days before checkin, 7 days before checkin, 1 day before checkin, day of checkin, day of checkout, 7 days after checkout) or title so that I can easily see which emails should have gone out, and what are the upcoming emails, then I can quickly see whether the status of the email matches what should have or will happen. 

Shawn H
Feb 15, 2022 11:20 AM
OR Team Member Joined Aug, 2021 257 posts

Hi Pam!

In the top right corner of the Triggers page, there is a Forecast button that shows Triggers' statuses based on arrival and departure and you can filter by various items. That should get you what you're looking for.

-Shawn