Shawn H

OwnerRez Team Member
Joined September 2021
255 posts
Topic

Feature Requests » White Label The Owner Portal

Hi Amz, This is in the works, so marking your post as Planned. It should be out a bit later this year! -Shawn

(Posted Mar 15, 2022 1:32 PM)

Feature Requests » Delayed bad review for Airbnb

Hi Doug! This follow-up feature is in testing and will be released later this Spring! Stay tuned. -Shawn

(Posted Mar 7, 2022 4:29 PM)

Feature Requests » Please improve reports!

Hi Tim - have you tried the Line Item Pivot report? It's one of my favs and might just have all that you're looking for. Make sure to keep 'Merge similar charges' unchecked to get more of what you're…

(Posted Feb 20, 2022 9:33 PM)

Feature Requests » Ability to Sort Trigger Emails By Time or Title

Hi Pam! In the top right corner of the https://app.ownerrez.com/triggers Triggers page, there is a Forecast button that shows Triggers' statuses based on arrival and departure and you can filter…

(Posted Feb 15, 2022 11:20 AM)

Feature Requests » 2 Factor Authentication For OR Account Login.

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/twofactor-authentification)]

(Posted Jan 27, 2022 8:19 PM)

Feature Requests » Two-Factor Authentification

Hi Tannya - This request is pre-existing and so merging the requests together. Two-factor/Multi-factor (2FA/MFA) authentication is on the roadmap but the planned release date is not yet set. Contact…

(Posted Jan 27, 2022 8:19 PM)

Feature Requests » Ribbon Enhancements...

It would also be nice to have a sort - We would like to sort by Owner for example so we can get all like properties grouped together, or sort by locations so we can get properties in the same city gr…

(Posted Jan 19, 2022 2:12 PM)

Feature Requests » Ribbon Enhancements...

For me it is that I can't see the entire list of properties on one screen because it scrolls under the owner Rez header. I would like to be able to shrink the screen to fit on one 'screenshot'. by /…

(Posted Jan 19, 2022 1:04 PM)

Feature Requests » Automatic reviews for Airbnb?

Thanks for the automatic 5 star review for Airbnb. Our ?s as we are new to OwnerRez AND Airbnb are: If we create a trigger for the host review to go out in say, 3 days post departure, do we still fil…

(Posted Jan 17, 2022 6:57 PM)

General Help and Questions » Tweaking a guest message while keeping same scheduled trigger?

HI Chelsea! Use Case 1: Absolutely! One idea, you could modify your message to include a Booking field code in the message at the desired location. If you get to the booking in time, you could fi…

(Posted Jan 12, 2022 9:36 PM)

Feature Requests » Automatic reviews for Airbnb?

It's included in the next release but that date isn't set yet. Pretty soon though. Keep an eye out for the mention in the  https://www.ownerrez.com/support/latestupdates latest updates!

(Posted Jan 10, 2022 9:34 AM)

Feature Requests » Automatic reviews for Airbnb?

Is this fully released and available now or still in testing?  by /forums/users/347403837 DesertCompass – Jan 9, 2022 4:14 PM (UTC) Hello! Airbnb Automatic 5-Star Reviews is already released and…

(Posted Jan 9, 2022 11:21 AM)

Feature Requests » Automatic reviews for Airbnb?

Great to have the Automatic review rolled out, please can we have one small tweak please can we have it so that you can put the guests name as a variable in the templates its nice to call the guest o…

(Posted Jan 9, 2022 11:16 AM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

I'm seeing some issues with the auto reviews. A review is tagged and marked in a several ways as a bad guest so I don't want a review sent. Yet I have 2 system messages one saying it was sent/sch…

(Posted Jan 3, 2022 8:54 PM)

Blog » Happy Holidays from OwnerRez! Some end of year presents - Automatic 5-Star Reviews, New Forums, SMS Brands, New Airbnb Fee Types

Small feature request...would it be possible to support field codes, or at least a very small subset of them, in the automatic reviews? I'd like to do something like "We loved welcoming {FNAME} to ou…

(Posted Jan 3, 2022 5:33 PM)