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Yes, you've all figured out the right way to do this: Create a custom field for "Guest List", that's tagged as required. It will be presented to the guest as part of the booking process, or as part…
(Posted Jan 15, 2020 2:17 PM)
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Jan 15, 2020 2:17 PM |
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I'd make the same assumption you do - that a cleaning is needed after every booking. Not sure why a special indicator would be required.
(Posted Jan 15, 2020 2:14 PM)
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Jan 15, 2020 2:14 PM |
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[quote=Valerie R]
It IS interesting that Airbnb allows accounts with only one listing to use the channel manager, AND Airbnb still processes the guest payments; Airbnb does not allow the host to proc…
(Posted Jan 14, 2020 2:51 PM)
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Jan 14, 2020 2:51 PM |
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Just wanted to mention - if you have at least 5 properties, you can use the HA/VRBO API connection and do your own payment processing.
(Posted Jan 14, 2020 12:10 PM)
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Jan 14, 2020 12:10 PM |
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I took a look at your account, and I think the problem here is that your Custom Sources are misconfigured. You have a bunch of names entered, but no domain names for OwnerRez to detect and identify,…
(Posted Jan 14, 2020 12:09 PM)
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Jan 14, 2020 12:09 PM |
General Help and Questions » Discount codes
Yes, that's one of the criteria you can set for the discount code - what sites it is valid on. Make sure you've set up a custom source for your website:
https://www.ownerrez.com/support/articles/cu…
(Posted Jan 14, 2020 12:08 PM)
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Jan 14, 2020 12:08 PM |
General Help and Questions » converting
Really, *you* don't want to convert the quote to a booking - you want your guest to do that, by accepting the quote and making a payment.
Here's more information on how that works, and what to do if…
(Posted Jan 13, 2020 11:31 AM)
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Jan 13, 2020 11:31 AM |
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Oh. Well, I'm not a lawyer, but as I recall from my b-school law classes, I think it's pretty unlikely that the presence or absence of an abbreviatory period would make any difference in any sane ju…
(Posted Jan 10, 2020 11:23 AM)
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Jan 10, 2020 11:23 AM |
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Not sure what you're referring to, or how the presence or absence of a month abbreviation period would affect a contract. Maybe you posted this comment on the wrong thread?
(Posted Jan 10, 2020 11:08 AM)
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Jan 10, 2020 11:08 AM |
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Being a bit of a grammar pedant myself, I do sympathize with your desire to properly signify the abbreviation.
But I don't think the engineers would consider this to be a particularly urgent matter …
(Posted Jan 10, 2020 10:57 AM)
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Jan 10, 2020 10:57 AM |
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Email templates are already Rich Text Editors, so yes, you can set CSS inside of them as I've described above. Properly done, this CSS would apply to anything in the resulting email, including the d…
(Posted Jan 10, 2020 10:42 AM)
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Jan 10, 2020 10:42 AM |
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Strictly speaking, you *can* use CSS within custom fields.
**WARNING TO OTHER READERS** - you can REALLY mess things up doing this if you don't know what you are doing. CSS is very complicated, wit…
(Posted Jan 10, 2020 9:43 AM)
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Jan 10, 2020 9:43 AM |
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Right now, OwnerRez has no ability to schedule anything by time of day, other than recording approved checkin and checkout times. We're hoping to add that later this year.
It is possible to create …
(Posted Jan 9, 2020 9:54 AM)
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Jan 9, 2020 9:54 AM |
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It's not quite that smart. :-) From the perspective of OwnerRez and your listing sites, A, B, and C are each independent properties, with their own set of rates and rules. So you can easily config…
(Posted Jan 9, 2020 9:29 AM)
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Jan 9, 2020 9:29 AM |
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Yes! That's the Mutual Block feature:
https://www.ownerrez.com/support/articles/combined-properties-blockoff-lockoff
(Posted Jan 9, 2020 9:05 AM)
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Jan 9, 2020 9:05 AM |
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The OwnerRez iCal calendar feed is sent with its timezone set - in your case, to Eastern time.
I was suggesting that *your own* calendar might have its timezone incorrect, and it sounded like that's…
(Posted Jan 8, 2020 11:33 AM)
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Jan 8, 2020 11:33 AM |
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The "No Reminder" badge indicates that the payment reminder emails have been skipped or turned off. You can see this in the Email tab of each of the bookings.
They can be skipped and turned off on …
(Posted Jan 8, 2020 11:13 AM)
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Jan 8, 2020 11:13 AM |
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Aha, maybe that is the problem after all!
These look to be Google's instructions for changing the timezone setting on their calendars:
https://support.google.com/calendar/answer/37064?co=GENIE.Plat…
(Posted Jan 8, 2020 11:10 AM)
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Jan 8, 2020 11:10 AM |
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Yes, this has been a known issue for a long time, and there doesn't appear to be a consistent way to fix it. Our iCal calendar feed is exporting the correct timezone and time information, so accordi…
(Posted Jan 8, 2020 10:54 AM)
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Jan 8, 2020 10:54 AM |
General Help and Questions » Bookmarks
OK, gotcha.
You can do this on a Custom Page in your Hosted Website, where you control all the content on the page (that is, it isn't automatically generated by OwnerRez). Looks like your site has …
(Posted Jan 8, 2020 10:44 AM)
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Jan 8, 2020 10:44 AM |
