Topic | Posted |
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Feature Requests » NOTIFICATION IF RENTAL AGREEMENT HAS NOT BEEN SIGNEDThis is already possible - simply set up an email template and trigger as a reminder to yourself: https://www.ownerrez.com/support/articles/reminder-to-myself Set it for, say, two days before arriv… (Posted Oct 26, 2021 7:18 PM) |
Oct 26, 2021 7:18 PM |
Feature Requests » automate channel bridgeThat is what our API connections are for: https://www.ownerrez.com/support/articles/channel-management-api-integrations So, there isn't any need to automate Channel Bridge - if you want that data a… (Posted Oct 26, 2021 7:16 PM) |
Oct 26, 2021 7:16 PM |
Feature Requests » add a listing ranking booster featureThis is not necessary, because the listing channels got wise to these tricks, and they don't work anymore. https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common… (Posted Oct 26, 2021 7:15 PM) |
Oct 26, 2021 7:15 PM |
Feature Requests » Syncing Email Templates and Airbnb TemplatesYes, email does apply to all bookings, as long as you've turned on that option in your Airbnb control panel. The Airbnb tab is if you want to send messages using the Airbnb internal messaging system… (Posted Oct 26, 2021 2:59 PM) |
Oct 26, 2021 2:59 PM |
Introduce Yourself! » Hello from Sao Paulo - Brazil - I am new to PMS and any channel managerHi, glad to have you here! You may find this general setup checklist helpful: https://www.ownerrez.com/support/articles/setup-checklist (Posted Oct 26, 2021 11:55 AM) |
Oct 26, 2021 11:55 AM |
Feature Requests » Maybe Blocked Dates could be a different color to normal bookingsIn your OwnerRez control panel, they *are* a different color. In your public calendar displays, though, you don't want them to be indicated separately - why should the whole world know how many of y… (Posted Oct 25, 2021 3:52 PM) |
Oct 25, 2021 3:52 PM |
General Help and Questions » SEO check. Results & how to fix them?Not sure what you're referring to, can you provide more specific information? It may be better to do this via an email to the Helpdesk rather than a public forum. (Posted Oct 25, 2021 11:55 AM) |
Oct 25, 2021 11:55 AM |
Feature Requests » Schlage EncodeNot at present, but, you've made the suggestion, now let's see how many other vote for it. :-) (Posted Oct 21, 2021 2:05 PM) |
Oct 21, 2021 2:05 PM |
General Help and Questions » How do I update my preexisting OR-hosted website to a new domain (and retain with OR)?One other thing you probably should do - you don't want to lose all the accumulated SEO mojo of your old domain name, even if the new one is better. So, make sure to work with your domain registrar … (Posted Oct 21, 2021 10:43 AM) |
Oct 21, 2021 10:43 AM |
Feature Requests » Merge Contacts in CRMThis is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top. (Posted Oct 20, 2021 1:36 PM) |
Oct 20, 2021 1:36 PM |
General Help and Questions » Reminder setting up a new listing - order of processNo, you have to have at least a couple of photos in order to create a valid channel listing. (Posted Oct 20, 2021 12:00 PM) |
Oct 20, 2021 12:00 PM |
Feature Requests » Tag TriggersThere's a sort-of workaround you could do. Create a trigger that's sent some ridiculous time before arrival, say, 300 days. Set the criteria for having that particular tag. Then, make sure to sele… (Posted Oct 19, 2021 8:54 PM) |
Oct 19, 2021 8:54 PM |
Feature Requests » Please add dynamic character counts in all listing fieldsThis isn't as simple as it sounds though, because the character counts that actually matter are *not* the characters you can see and count by hand. Depending on the field, if you're setting any form… (Posted Oct 18, 2021 12:48 PM) |
Oct 18, 2021 12:48 PM |
General Help and Questions » Trigger for a booking less than 1 week awayIn the trigger, select the option "Try to send a missed trigger up until the booking has arrived." That should resolve the problem for all except extreme last-minute bookings. (Posted Oct 18, 2021 11:03 AM) |
Oct 18, 2021 11:03 AM |
General Help and Questions » Does AirBnB collect the payments?Usually Airbnb will require you to provide banking information so they can transfer the funds to you. (Posted Oct 18, 2021 11:02 AM) |
Oct 18, 2021 11:02 AM |
Feature Requests » Clone a property featureI'm confused - Duplicate does already duplicate "pictures, picture captions, all amenities, descriptions" etc. when you tell it to duplicate the listing content. (Posted Oct 13, 2021 6:25 PM) |
Oct 13, 2021 6:25 PM |
Feature Requests » Different cancellation policies for different periods on the same propertyUnfortunately, since our custom cancellation policy system integrates with Vrbo, we're limited to what they're able to support - and, at the moment, they don't support the ability to set cancellation… (Posted Oct 13, 2021 3:17 PM) |
Oct 13, 2021 3:17 PM |
Feature Requests » Calendar mapping and linking with peer spaceWe're not familiar with that platform, but, we do offer an open API that any platform can use to connect to OwnerRez. If you have contacts there, you should suggest for them to reach out to our Help… (Posted Oct 12, 2021 1:56 PM) |
Oct 12, 2021 1:56 PM |
Feature Requests » Different Minimum Nights Rule for Different ChannelsAt present this is not planned, because it would potentially cause a great deal of confusion. What are you trying to accomplish here? You may be able to do something else to achieve the same effect… (Posted Oct 11, 2021 7:45 PM) |
Oct 11, 2021 7:45 PM |
General Help and Questions » Airbnb quick reply template through OR?We don't announce timelines for development because unexpected issues can pop up, well, unexpectedly - but I do know some of this functionality is in work, and we do prefer to finish what we start wh… (Posted Oct 11, 2021 6:56 PM) |
Oct 11, 2021 6:56 PM |