This is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top.
Hi, just a feature request to add ability to Merge Contacts in CRM.
This is already possible - simply check the checkboxes on the lines of the duplicate contact entries in the list, and then click the Merge button at the top.
can they be unmerged?
Yes, but it isn't called that...
Go to the Booking which is associated with the wrong contact. Look for the Guest Record dropdown button, and select Associate with Different Contact, to move that booking into a different contact. Work through the affected bookings similarly until they are all correctly assigned.