Topic | Posted |
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General Help and Questions » AirBNB Summer 23 ReleaseWe have heard reports of issues, but aren't yet knowledgeable enough about the situations as to provide any authoritative advice. In general, given that Airbnb has made it crystal clear that this is… (Posted May 11, 2023 9:33 PM) |
May 11, 2023 9:33 PM |
General Help and Questions » Notification Alert for inquiryThat's the plan, as Google and Apple have announced that their browsers will support on-phone notifications in an upcoming version. (Posted May 11, 2023 3:49 PM) |
May 11, 2023 3:49 PM |
General Help and Questions » AirBNB Summer 23 ReleaseHave they provided OR with any documentation as to how/when these may be seen through the API? As of the present time, no, they have not. Therefore we have no actions or changes currently plan… (Posted May 10, 2023 11:30 AM) |
May 10, 2023 11:30 AM |
Feature Requests » Logo of booking platform shown next to guest name on Calendar without having to hover on guest name.Hmm... what if you click-and-hold on the location where a mouse-over would trigger the hover? (Posted May 10, 2023 10:18 AM) |
May 10, 2023 10:18 AM |
Feature Requests » Instead of Legal Agreement, Online Check inAt present there is not. However, we are currently considering a major redesign of this entire process, which would address your concern in a variety of ways. No ETA on that though. (Posted May 9, 2023 2:02 PM) |
May 9, 2023 2:02 PM |
General Help and Questions » Push new listing to OTA's but have them not published?That makes sense, however, I will warn that such a site will be visible, not just to your owners, but to anybody in the world. (Posted May 9, 2023 1:33 PM) |
May 9, 2023 1:33 PM |
General Help and Questions » Push new listing to OTA's but have them not published?Yes, there is not, as that's kind of contrary to the nature of the Internet. (Posted May 9, 2023 10:36 AM) |
May 9, 2023 10:36 AM |
Feature Requests » VRBO assign photos to roomsYes, no indication that they plan to add it in the future either. (Posted May 9, 2023 10:34 AM) |
May 9, 2023 10:34 AM |
Feature Requests » Instead of Legal Agreement, Online Check inYes, using custom fields: https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance (Posted May 9, 2023 10:33 AM) |
May 9, 2023 10:33 AM |
General Help and Questions » Push new listing to OTA's but have them not published?That's a question for Airbnb since it's their system, but - as far as I am aware, no there is not. Either a listing is enabled and visible to everyone in the world, or it's disabled and only visible… (Posted May 8, 2023 1:54 PM) |
May 8, 2023 1:54 PM |
General Help and Questions » printing monthly calendarWhat browser/OS/version are you using? As far as I'm aware, all browser (at least on PCs) do have a print function. (Posted May 8, 2023 1:53 PM) |
May 8, 2023 1:53 PM |
Feature Requests » Listing site calendar colors - Specify each listing site colorWell, while it is technically possible, at present it is not planned, and it only has 2 votes. I know I've seen folks ask for something like this many times, so if this gets voted up more, we can re… (Posted May 4, 2023 2:20 PM) |
May 4, 2023 2:20 PM |
General Help and Questions » VRBO errorsUnfortunately not - we have no visibility into Vrbo's internal moderation processes or their progress. Their status response remains "a few weeks". (Posted May 3, 2023 11:14 PM) |
May 3, 2023 11:14 PM |
General Chat » OwnerRez help seems to be sliding downward latelyWhile we generally do try to answer tickets from oldest to newest, that's not a hard-and-fast rule, because, since we're growing the team and they are all at various different stages of knowledge, "n… (Posted May 2, 2023 4:45 PM) |
May 2, 2023 4:45 PM |
General Chat » OwnerRez help seems to be sliding downward latelyThe reason is very simple: we are getting more than 5x as much ticket traffic as we did back when it was just me, and, the other folks on the team are not yet as experienced and fast as I am. On the… (Posted May 2, 2023 4:35 PM) |
May 2, 2023 4:35 PM |
Feature Requests » Ribbon view at a specific dateIs there no way to include the filter option in the new ribbon view? At present, no, but that is planned to be re-added to the new ribbon view. (Posted May 2, 2023 1:32 PM) |
May 2, 2023 1:32 PM |
Feature Requests » Triggering surcharge for Early Check-in/Late Check-outI just went ahead and turned this thread into a Feature Request so it can be voted up, starting with you. :-) (Posted May 2, 2023 1:30 PM) |
May 2, 2023 1:30 PM |
General Help and Questions » Notification Alert for inquiryYes, this is planned. (Posted May 2, 2023 1:29 PM) |
May 2, 2023 1:29 PM |
Feature Requests » Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stayAlas, no - and as with all such things, I think you'll see rolling releases of additional functionality added to the ribbon calendar bit by bit. (Posted Apr 26, 2023 5:18 PM) |
Apr 26, 2023 5:18 PM |
Feature Requests » Show TAGS on RIBBON VIEW: example; early check in, late check out, owner stayYes, there will be a v2 of the new ribbon calendar adding many more features, and I do see displaying tags on that list. (Posted Apr 26, 2023 4:33 PM) |
Apr 26, 2023 4:33 PM |