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Actually, it's looking like the push notifications will be released first, considerably before the true unified inbox functionality. With luck you'll have push notification very soon.
(Posted Oct 24, 2023 10:15 AM)
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Oct 24, 2023 10:15 AM |
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Yes, this is normal, because unfortunately, Airbnb turned off their proxy email system last month. The only way to communicate with Airbnb guests initially is via their own Airbnb internal messaging…
(Posted Oct 21, 2023 9:21 PM)
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Oct 21, 2023 9:21 PM |
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Yes, that's accurate - you'll need to write in to the Helpdesk with the email address of the new Vrbo account you want to connect to (or create).
(Posted Oct 21, 2023 2:14 PM)
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Oct 21, 2023 2:14 PM |
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No, Airbnb generally displays cleaning fees on their own, but combines all other fees into the overall rate.
(Posted Oct 16, 2023 6:25 PM)
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Oct 16, 2023 6:25 PM |
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Here's more helpful information:
https://www.ownerrez.com/support/articles/local-laws-regulations
(Posted Oct 12, 2023 4:52 PM)
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Oct 12, 2023 4:52 PM |
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It is in fact not possible to do what you want.
- You cannot send the quote manually and bypass Vrbo, even if you wanted to, because Vrbo only provides the guest's real email address after they …
(Posted Oct 11, 2023 11:25 PM)
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Oct 11, 2023 11:25 PM |
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This is already doable, and always has been.
When using the Vrbo API, Vrbo passes the guest's credit card data in when the booking is made. OwnerRez automatically takes the first payment, typica…
(Posted Oct 10, 2023 7:18 PM)
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Oct 10, 2023 7:18 PM |
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Unfortunately no, this is not planned for the near future, as there are a great many other more generally helpful accounting improvements already under way and in the roadmap, that would be applicabl…
(Posted Oct 9, 2023 10:43 AM)
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Oct 9, 2023 10:43 AM |
Feature Requests » Xero
[This topic has been closed as a duplicate of another topic ( Xero Integration (/forums/requests/xero-integration) )]
(Posted Oct 9, 2023 10:41 AM)
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Oct 9, 2023 10:41 AM |
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[Another topic was closed as a duplicate of this topic ( Xero (/forums/requests/xero) )]
(Posted Oct 9, 2023 10:41 AM)
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Oct 9, 2023 10:41 AM |
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This actually isn't the first time I've heard of clients with this concern, but yes, it's relatively rare.
A larger issue is that OwnerRez fundamentally wasn't designed to work in minutes/hours, …
(Posted Oct 6, 2023 10:10 AM)
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Oct 6, 2023 10:10 AM |
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Is there anything preventing this forum thread from being used for an ongoing discussion of accounting features?
(Posted Oct 3, 2023 11:24 AM)
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Oct 3, 2023 11:24 AM |
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Unfortunately, at present Vrbo does not yet support this function via their API connection, but they have indicated they plan to add it in the near future, and we'll be implementing it as soon as it'…
(Posted Oct 2, 2023 4:58 PM)
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Oct 2, 2023 4:58 PM |
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Can you provide a more detailed example of what you mean, perhaps writing in to the Helpdesk with a specific example and screenshots? As far as we're aware, Airbnb does not penalize you for breaking…
(Posted Oct 2, 2023 4:55 PM)
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Oct 2, 2023 4:55 PM |
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There is not, and, I'm not clear what the purpose of this would be? Generally you'd want your property to be visible for searches at any time - if there are dates you don't want to be booked, there …
(Posted Aug 18, 2023 9:39 AM)
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Aug 18, 2023 9:39 AM |
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I think there's a misunderstanding here - by virtue of the fact that you have configured a PayPal account, you do accept credit cards. This cannot be changed, because it's offered by PayPal.
Own…
(Posted Aug 15, 2023 4:32 PM)
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Aug 15, 2023 4:32 PM |
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Hi Shelly,
Since you accept Paypal, you do accept credit cards - that's one of the functions that PayPal does, though we do recommend using a regular payment processor in addition to PayPal:
…
(Posted Aug 15, 2023 10:57 AM)
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Aug 15, 2023 10:57 AM |
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Is this because the reservation shows a -$80.38 because the credit card fee is being expensed?
That would be my guess. For further investigation, please write in to the Helpdesk with the ORB b…
(Posted Aug 4, 2023 6:12 PM)
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Aug 4, 2023 6:12 PM |
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Unfortunate, but, they aren't talking to us either.
As far as Channel Bridge, it has never fully supported Trip Advisor, but as far as I know, its existing functionality has not changed.
(Posted Aug 4, 2023 2:11 PM)
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Aug 4, 2023 2:11 PM |
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OwnerRez already integrates with quite a few other third-party guestbook systems:
https://www.ownerrez.com/support/articles/integrations-overview#guest-communication (/support/articles/integratio…
(Posted Aug 4, 2023 10:30 AM)
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Aug 4, 2023 10:30 AM |
