Leaving Hostaway because of their booking fee?

Surcharges "Blend" Option

Status: Closed 2 Votes
Bri
Jul 28, 2023 9:17 AM
OR Team Member Joined Mar, 2022 110 posts

Hi Jason,

You can do that!

There is a box to check within each surcharge to categorize this as a 'rent' line item.

Then, you can go to Settings > Pricing Preferences and opt to roll all 'rent' line items into one on Widgets and Quotes.

 

Jason B
Jul 27, 2023 8:42 PM
Joined Jan, 2021 33 posts

An option to select "Blend" on a surcharge for bookings made on OwnerRez - Direct Booking sites that blend the surcharge into the nightly rate so it does not appear as a line item.

Bri
Jul 28, 2023 9:17 AM
OR Team Member Joined Mar, 2022 110 posts

Hi Jason,

You can do that!

There is a box to check within each surcharge to categorize this as a 'rent' line item.

Then, you can go to Settings > Pricing Preferences and opt to roll all 'rent' line items into one on Widgets and Quotes.

 

Jason B
Aug 11, 2023 9:06 AM
Joined Jan, 2021 33 posts

@Bri F.  Thank you, let me know if I can buy you a coffee.  We can close the request.

Maged B
Oct 13, 2023 7:40 PM
Joined Mar, 2016 12 posts

Is there a way to blend it with the cleaning fees for Airbnb? When I blend it for direct quotes it doesn’t show up but cleaning fees are still broken out on Airbnb….

Ken T
Oct 16, 2023 6:25 PM
OR Team Member Joined Aug, 2019 1706 posts

No, Airbnb generally displays cleaning fees on their own, but combines all other fees into the overall rate.

Maged B
Oct 16, 2023 6:28 PM
Joined Mar, 2016 12 posts

But can we maybe categorize it as something else to trick the system? I tried with a few categories but it didn’t without. Maybe if we just don’t call it “cleaning fee”?

Bri
Oct 17, 2023 9:49 AM
OR Team Member Joined Mar, 2022 110 posts

But can we maybe categorize it as something else to trick the system? I tried with a few categories but it didn’t without. Maybe if we just don’t call it “cleaning fee”?

by Maged B – Oct 16, 2023 10:28 PM (UTC)

Airbnb is a bit particular about what Surcharges they'll allow. They'll only accept Surcharge descriptions that include one of their approved "magic words", as we jokingly call them here.

 

You can read more about creating acceptable Airbnb Surcharges here - https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-rules-settings