Topic | Posted |
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General Help and Questions » Disallow gaps of exactly 1 day...Is there a link to how "Disallow" gaps should work? What is the intent of this tool, to have folks book longer? (Posted May 24, 2020 6:10 PM) |
May 24, 2020 6:10 PM |
Blog » What's the single biggest feature missing from OwnerRez?[quote=Gail C]Besides the above it would be extremely helpful if all financial data on cancellations were removed from reports. I am afraid to trust the totals when running reports. Or should I be (… (Posted May 24, 2020 6:08 PM) |
May 24, 2020 6:08 PM |
General Help and Questions » Mutiple automatic locks at a single propertyIs there a way to get multiple locks set up for a single property? I am using remotelocks. (Posted May 7, 2020 11:28 AM) |
May 7, 2020 11:28 AM |
General Help and Questions » AirBNB not showing propertyI contacted AirBNB and I have a note out to the OwnerRez team, my properties are not showing on the site. I would love any help if anyone has dealt with that. We are on API, and we have had plenty of… (Posted Apr 19, 2020 7:01 PM) |
Apr 19, 2020 7:01 PM |
General Help and Questions » Quickbooks Set Up- Looking for some tips[quote=Beachside Rentals Inc. T]Of course I will help in any way I can. I am still trying to put the whole thing together, but am hopeful it will be much better. the OwnerRez customer service has be… (Posted Mar 8, 2020 2:47 PM) |
Mar 8, 2020 2:47 PM |
Feature Requests » PM Balance carryover on statementsHave the same just this month with a few costs passed on to the owners. (Posted Mar 8, 2020 2:41 PM) |
Mar 8, 2020 2:41 PM |
Feature Requests » Expenses / MaintenanceExcited for this as well. Keep Rocking OR Team. (Posted Mar 4, 2020 12:33 PM) |
Mar 4, 2020 12:33 PM |
General Help and Questions » Noise complaints and noise policyWe recently had an incredibly poorly timed incident. One property I help an owner manage had folks call the police at 0300 and disturb the neighborhood. This happens to be an HOA community (the only … (Posted Feb 18, 2020 8:05 AM) |
Feb 18, 2020 8:05 AM |
General Help and Questions » Help Using WidgetsI would like to post a widget on Facebook, but I am not smart enough to figure out how to do that. I don't understand how to actually do this in my facebook post. Anyone particularly good at this th… (Posted Jan 31, 2020 8:56 AM) |
Jan 31, 2020 8:56 AM |
General Help and Questions » Setting up new properties when IntegratedCan I push from OwnerRez to Air/HA/VRBO as I add a new property? Or do I need to set them up on Air/HA first? (Posted Jan 31, 2020 8:52 AM) |
Jan 31, 2020 8:52 AM |
General Help and Questions » Updated phone informationWhere do I control what phone number is visible to guests for communication on Owner Rez? Will this update automatically in AirBNB and VRBO if I have integration? (Posted Jan 27, 2020 7:02 AM) |
Jan 27, 2020 7:02 AM |
General Help and Questions » Discount codesOne more question, if I create an AirBNB discount code, is there a place an area during checkout on AirBNB that a guest can enter it? (Posted Jan 15, 2020 8:50 PM) |
Jan 15, 2020 8:50 PM |
General Help and Questions » Discount codesLove this. I have a few questions. First- I want to create a discount code that ONLY works with booking directly from my website. How can I do that? Next - Is this still true? "Keep in mind that… (Posted Jan 14, 2020 9:11 AM) |
Jan 14, 2020 9:11 AM |
General Help and Questions » Integrations. Ring Video Doorbell and NoiseAwareI wanted to see if there were any updates to ideas on dealing with noise. I have a customer who owns in an HOA that is looking to enact rules about noise. (Posted Jan 11, 2020 3:58 PM) |
Jan 11, 2020 3:58 PM |
General Help and Questions » Smoking settingsHow do you manage smoking at your property. I would like to indicated folks can smoke outside, but not inside. AirBNB shows smoking as either allowed or not. Thoughts? I do not remember how VRBO … (Posted Dec 29, 2019 11:34 AM) |
Dec 29, 2019 11:34 AM |
General Help and Questions » Modify a quote and discount close to arrival in VRBO after integrationOne other note... I have a modified request for an additional day for a HomeAway reservation. I have modified the dates to include the extra day. I have updated the 'charges.' Will that automatically… (Posted Dec 7, 2019 10:23 AM) |
Dec 7, 2019 10:23 AM |
Feature Requests » Email templates - Linked to propertiesIs this something where you could create a template the check in for all properties, but offers the specific reminder for those properties where trash needs to be put out? Just an idea. I think som… (Posted Dec 7, 2019 10:21 AM) |
Dec 7, 2019 10:21 AM |
General Help and Questions » Modify a quote and discount close to arrival in VRBO after integrationPerfect. At least I know I am doing the right thing with that process. If I need modifications, I will need to let the guests know that modifications occur after booking. (Posted Dec 5, 2019 11:00 AM) |
Dec 5, 2019 11:00 AM |
General Help and Questions » Modify a quote and discount close to arrival in VRBO after integrationThe VRBO is not yet visible in OwnerRez because it has not been booked. It has not been booked because I need to add a $50 early arrival option. I can't add to the quote in VRBO or OwnerRez. What is … (Posted Dec 5, 2019 9:37 AM) |
Dec 5, 2019 9:37 AM |
General Help and Questions » Logo HelpLooking for somebody that can help with a logo. I have the idea in mind, but I have not worked in Photoshop for 20 years, let alone any other editor like that. If you can help, please let me know. I… (Posted Nov 27, 2019 8:22 AM) |
Nov 27, 2019 8:22 AM |