Leaving Hostaway because of their booking fee?

Disallow gaps of exactly 1 day...

Brendan C
May 21, 2020 8:03 AM
Joined Nov, 2019 23 posts

When I enable disallowing one day gaps on OwnerRez, I notice that AirBnb blocks out one of the days in a two day block. For example I have a Wed, Thurs available and have "Disallow gaps of exactly 1 nights" checked in OwnerRez, but on AirBnb the Thursday night shows as unavailable. As soon as I take that rule out, it becomes available. Any reason why this would happen?

Ken T
May 21, 2020 2:31 PM
OR Team Member Joined Aug, 2019 1706 posts

Hmm. Are you able to send this in to the Helpdesk, with screenshots to compare? That'll make it easier for us to run down what's going on.

Sarah H
May 24, 2020 6:10 PM
Joined Jul, 2019 109 posts

Is there a link to how "Disallow" gaps should work? What is the intent of this tool, to have folks book longer?