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Totally agree about hoops to jump. If the banks/courts were to accept the scroll down instead of initializing that would be ideal.
(Posted Apr 18, 2024 4:38 PM)
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Apr 18, 2024 4:38 PM |
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I like that option. The biggest issue is that guests don’t get away with fraudulent chargebacks.
And it was recommended to me by Ascent that I have them initialize in certain places in order to…
(Posted Apr 18, 2024 3:55 PM)
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Apr 18, 2024 3:55 PM |
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Deleted comment
(Posted Apr 17, 2024 11:47 AM)
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Apr 17, 2024 11:47 AM |
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Five years later, I just now made a Feature Request for this. What's the status now on it?
The simplistic "work-around" isn't cutting it.
(Posted Apr 17, 2024 1:19 AM)
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Apr 17, 2024 1:19 AM |
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I need to have guests enter their initials by specific clauses of the Legal Agreement in large part to get them to actually read those clauses.
Having them simply type their initials one time on …
(Posted Apr 17, 2024 1:12 AM)
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Apr 17, 2024 1:12 AM |
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Hey thanks, Ken, for explaining all this to us. We understand that OwnerRez has nothing to do with it. I think you're just hearing our respective frustrations with Vrbo/Expedia about it.
(Posted Apr 15, 2024 1:44 PM)
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Apr 15, 2024 1:44 PM |
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With the corporate buyout of Vrbo, the revenue model went to commission-only, thus the paranoia and protectionism.
(Posted Apr 13, 2024 10:51 PM)
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Apr 13, 2024 10:51 PM |
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Vrbo is being utterly overly paranoid and protective. They are flagging a photo of mine that says that everyone of all races, genders, orientation, etc are welcome. Totally insane.
(Posted Apr 13, 2024 9:21 PM)
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Apr 13, 2024 9:21 PM |
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I can have specific legal agreements sent to guests based on what property or listing site they booked on. But I need to do so based on at least one other condition as well.
This is whether they…
(Posted Apr 13, 2024 9:14 PM)
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Apr 13, 2024 9:14 PM |
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The fact that you think collecting biometrics (that obviously don’t stay siloed) is all fun and games is a huge turn off.
(Posted Mar 27, 2024 11:51 AM)
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Mar 27, 2024 11:51 AM |
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Big drawback I see of Enso is their use of biometrics on guest IDs.
Guests have a hard enough time trusting their IDs with just me to have on file, a lot are going to resist this Prison Planet ma…
(Posted Mar 25, 2024 1:45 PM)
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Mar 25, 2024 1:45 PM |
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Where can we learn more about these features?:
* Increase revenue with upsells, affiliate links and fees
* Know and trust guests with white-labeled verification tools
* Build and showcase your …
(Posted Mar 21, 2024 9:00 PM)
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Mar 21, 2024 9:00 PM |
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I just realized that when a guest goes to my website to start the booking process, and that when the inquiry is made as the first step in that process, if they make a comment, that comment does not c…
(Posted Mar 18, 2024 10:31 PM)
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Mar 18, 2024 10:31 PM |
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I'm not getting what the issue is. On my website booking widget I put in the dates and number of guests, and the price pops up. What am I missing?
https://uc.orez.io/w/files/21e4103659d0413…
(Posted Mar 18, 2024 10:18 PM)
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Mar 18, 2024 10:18 PM |
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Excellent - thank you Joel!
(Posted Mar 5, 2024 3:52 PM)
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Mar 5, 2024 3:52 PM |
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Did you get that patch in place for this, Joel?
I have a guest waiting to post their review anonymously.
Thanks!
(Posted Mar 5, 2024 3:48 PM)
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Mar 5, 2024 3:48 PM |
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Great, thanks Joel!
(Posted Mar 4, 2024 11:14 AM)
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Mar 4, 2024 11:14 AM |
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I just discovered that when a guest chooses to use a display name instead of their real name on their review of their direct-booked stay, Vrbo displays their real name instead when that review gets s…
(Posted Mar 3, 2024 11:12 PM)
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Mar 3, 2024 11:12 PM |
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That being the case, using your new alert system to inform us about the status like this would be much appreciated, since support staff is hard-pressed to respond to every ticket on it.
Also, I'm…
(Posted Mar 1, 2024 4:18 PM)
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Mar 1, 2024 4:18 PM |
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I'm extremely disappointing and find it totally unacceptable that it took three days to get a reply from OR support for the one technical glitch causing issues with my listings. And then I was told t…
(Posted Mar 1, 2024 3:40 PM)
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Mar 1, 2024 3:40 PM |
