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I've been hesitant to switch away from standard cable because our market sees a high number of retirees and there's a technological barrier to using streaming apps. Not to mention that they all want …
(Posted Jun 4, 2020 12:04 AM)
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Jun 4, 2020 12:04 AM |
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Congratulations are very well deserved by your awesome team!
(Posted Jun 1, 2020 10:04 PM)
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Jun 1, 2020 10:04 PM |
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Just to update, it was indeed a bug, and it was resolved very quickly--within a couple of hours of contacting them, so kudos to their support and their dev team.
I've just switched over from PriceLa…
(Posted May 19, 2020 8:31 PM)
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May 19, 2020 8:31 PM |
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Yes, that’s fine. I did already reach out to them through their intercom chat function, but feel free to share my info.
(Posted May 13, 2020 8:18 PM)
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May 13, 2020 8:18 PM |
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Hm. You know me. I'm always intrigued by anything that involves AI and better automation. :) And I like the transparency and direct comparison to actual comparable properties; that's something that I…
(Posted May 13, 2020 6:38 PM)
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May 13, 2020 6:38 PM |
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FWIW, I've talked with HomeAway Integrated Partner Support about this. I said that the HomeAway app correctly shows guest messages at the top of my inbox, but when I log into the website, I have 2 pa…
(Posted May 13, 2020 6:32 PM)
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May 13, 2020 6:32 PM |
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Not sure why you posted the same thing again. Ken answered your question pretty clearly.
Delete the 5% surcharge from your Surcharges & Discounts area.
Go to the API Connections area for HomeAway a…
(Posted May 13, 2020 6:19 PM)
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May 13, 2020 6:19 PM |
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It would be really nice to be able to see a preview of what the new charges would be if I click "recalculate charges" after making a change to a reservation (e.g. changing dates, etc.).
Sometimes a …
(Posted May 8, 2020 2:54 PM)
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May 8, 2020 2:54 PM |
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Personally, I don't charge anything. If my unit can sleep 6, they can book up to 6. I do all my ROI calculations based on the number of nights I expect to rent the property out and the expected rate …
(Posted May 4, 2020 12:02 AM)
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May 4, 2020 12:02 AM |
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Market Maker's data comes from VRBO's internal system. Actually, it's likely the best and most accurate data of any pricing system out there. One key metric they have access to that PL/BP/WH don't is…
(Posted May 3, 2020 11:40 PM)
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May 3, 2020 11:40 PM |
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I've had no issues and good customer service with Lynnbrook, but they don't refund the processing fee on a refunded transaction. (However, they also don't charge an extra fee on a refund, which I hav…
(Posted May 3, 2020 11:22 PM)
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May 3, 2020 11:22 PM |
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Well, right now, everything goes out at (I think) 3am on whatever day you check.
I have a follow-up email that goes out the day after check-in welcoming them to our home, thanking them for their sta…
(Posted May 3, 2020 11:19 PM)
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May 3, 2020 11:19 PM |
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Just wanted to say, fantastic idea and I'm kinda shocked I didn't think about this! I just adjusted my own. :)
(Posted Apr 29, 2020 11:57 PM)
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Apr 29, 2020 11:57 PM |
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@Julie B, I did a bunch of research on this topic a year ago when Beyond Pricing entered my market. While I did not actually demo Beyond Pricing myself to see, the consensus from numerous online disc…
(Posted Apr 29, 2020 11:52 PM)
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Apr 29, 2020 11:52 PM |
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Would this include being able to add columns to the Owner/PM reports? One of my owners wants a "Number of Nights" column--it's not impossible to figure it out by comparing the check-in and check-out …
(Posted Apr 14, 2020 10:21 PM)
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Apr 14, 2020 10:21 PM |
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Another time this would be useful is for long-term stays. For example, if someone books my property for a month, I'd like to take a $400 security deposit instead of a $100 one. Not sure if the channe…
(Posted Apr 14, 2020 10:19 PM)
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Apr 14, 2020 10:19 PM |
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I shall defer to your support ticket queue. ;) And yes, I do understand now. Thanks for clarifying.
Although I use PriceLabs, so setting rates/seasons in OR manually just isn't even on my radar righ…
(Posted Mar 31, 2020 3:28 PM)
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Mar 31, 2020 3:28 PM |
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I didn't mean to offend or to imply the new Rates Editor was an unwelcome addition. :) (It just seemed a bit of an oddly-timed announcement given other world events right now.)
But keep in mind I ha…
(Posted Mar 29, 2020 11:31 PM)
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Mar 29, 2020 11:31 PM |
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Airbnb is now advising waiting 24 hours after check-out to clean the property and a minimum of 72 hours between guests. My cleaning companies are asking for the same thing. Airbnb is actually requiri…
(Posted Mar 29, 2020 6:33 PM)
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Mar 29, 2020 6:33 PM |
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Check the community.homeaway.com and community.withairbnb.com forums. Lots of posts there about noise, parties, rules/restrictions, and solutions like NoiseAware and others.
My impression is that No…
(Posted Feb 18, 2020 4:33 PM)
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Feb 18, 2020 4:33 PM |
