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I manually send it via the Airbnb app (or website) when I see the booking come in. It's saved as a template, so it's just a couple of taps/clicks.
(Posted Feb 14, 2020 5:02 AM)
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Feb 14, 2020 5:02 AM |
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> Woefully inadequate
This I will agree with. :)
At the very least, though, everyone else you're competing with on BDC also has crappy descriptions about being X miles from Y. Just make sure you st…
(Posted Feb 13, 2020 6:11 PM)
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Feb 13, 2020 6:11 PM |
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I'm still testing it out on 2 of my 8 properties, but it's been a weird channel for me.
I use Payments By Booking (I guess I could try to call them and convince them to let me run payments myself, b…
(Posted Feb 13, 2020 2:27 AM)
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Feb 13, 2020 2:27 AM |
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Glad to see updates are planned! Recording visits and reasons would be nice to show owners (especially ones who live nearby and periodically consider managing themselves) how much work we do. ;)
I d…
(Posted Feb 13, 2020 2:13 AM)
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Feb 13, 2020 2:13 AM |
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From what I've heard, OR is working on getting channel messaging (i.e. replying through Vrbo, Airbnb, etc.) implemented, so once that goes live, we'll be able to send some stuff there, although rich …
(Posted Feb 13, 2020 2:02 AM)
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Feb 13, 2020 2:02 AM |
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Will do. For public closure, though, it seems that the photos did properly deploy to both Airbnb and HomeAway, so the error in the Listing Quality Analyzer may be ignorable? I'll open a support ticke…
(Posted Nov 25, 2019 5:40 PM)
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Nov 25, 2019 5:40 PM |
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I just spent hours uploading and captioning and sorting all the new photos from my photographer for my new listing. I ran the listing quality analyzer and see that almost all of the photos are too bi…
(Posted Nov 25, 2019 4:48 AM)
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Nov 25, 2019 4:48 AM |
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Would it be possible to set check-in/check-out times in a global setting somewhere?
I listed a new property and forgot to go into the Rules and specifically set the check-in and check-out times for …
(Posted Nov 21, 2019 6:35 PM)
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Nov 21, 2019 6:35 PM |
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Perfect, thanks! Works like a charm.
(Posted Oct 12, 2019 10:44 PM)
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Oct 12, 2019 10:44 PM |
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Pluses of being the merchant of record:
-Faster payouts (Airbnb and TripAdvisor don't send you the funds until after your guest arrives, and HomeAway defaults to the same but now offers an "Early Pay…
(Posted Oct 12, 2019 3:29 PM)
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Oct 12, 2019 3:29 PM |
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I have, and the payment came through and as far as I can tell, no transaction fees were assessed.
As a frequent international traveler myself and thus an occasional user of Booking.com, I truly desp…
(Posted Oct 12, 2019 3:19 PM)
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Oct 12, 2019 3:19 PM |
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Ah, thanks.
1) Yes, I mean the rate table, because it basically doesn't apply to me (since I'm 100% using spot rates set up by PriceLabs). I'm just trying to avoid the inevitable question from a pro…
(Posted Oct 11, 2019 1:25 PM)
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Oct 11, 2019 1:25 PM |
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Love the functionality!
Slightly odd behavior, though...if I add a, say, 5% surcharge, it adds 5% to the rent only, but if I add a 5% discount code, it takes 5% off of the rent *and* the cleaning fe…
(Posted Oct 11, 2019 12:14 AM)
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Oct 11, 2019 12:14 AM |
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I'm using PriceLabs now (with decent success, though I still have Wheelhouse managing rates on some of my Airbnb listings and am still comparing).
As such, the default/seasonal rates basically have …
(Posted Oct 10, 2019 10:24 PM)
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Oct 10, 2019 10:24 PM |
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I recently listed some of my properties with Booking.com. They have so far forced me to use Payments by Booking.com, where they charge the customer's card and transfer the funds to me the day after c…
(Posted Oct 10, 2019 6:07 PM)
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Oct 10, 2019 6:07 PM |
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There isn't any kind of task list in OR itself, but I have some email triggers that email me a reminder to do things like send guests a welcome message on the booking platform (I've found that with A…
(Posted Oct 1, 2019 10:57 PM)
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Oct 1, 2019 10:57 PM |
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Thirding this! I love that OR offers electronic signing of rental agreements, and ID verification would really be the capstone of risk reduction and chargeback defense.
I do ask guests to send me a …
(Posted Oct 1, 2019 10:54 PM)
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Oct 1, 2019 10:54 PM |
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@MB: This intrigues me. I currently use Lynnbrook, but I am a Costco Executive member. I’ve certainly been satisfied with my experience with Lynnbrook, and I do like the fact that they are intimately…
(Posted Sep 23, 2019 4:51 PM)
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Sep 23, 2019 4:51 PM |
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Encountering the same. Any ideas from the OwnerRez team?
(Maybe there's just a delay in syncing info over; I'll try again in a few hours or tomorrow and see if it works then.)
(Posted Mar 16, 2019 6:20 PM)
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Mar 16, 2019 6:20 PM |
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Hi, is there any way to export an iCal feed that *only* contains my direct bookings through OwnerRez?
On a third-party service I'm syncing my listings to, this would let me add OwnerRez bookings to …
(Posted Mar 16, 2019 6:02 PM)
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Mar 16, 2019 6:02 PM |
