BlueMtnCabins

Joined June 2016
1133 posts
Topic

General Help and Questions » Flipkey/TripAdvisor

[quote=Paul W] FYI - You can send a renter agreement to the guest after the fact (and custom/HTML emails directly to the guest email address) but only after they've booked. And your house rules shou…

(Posted Jan 30, 2019 4:30 PM)

General Help and Questions » Flipkey/TripAdvisor

[quote=Ross C]I was reading on another forum by HomeAway users, that they believe that FlipKey, on TripAdvisor, was no longer worth it. Not getting bookings anymore, payment issues, and a high listin…

(Posted Jan 30, 2019 1:41 PM)

General Help and Questions » Is it possible to answer as quote only when available?

I know there is an 'available" reply and "reply with quote" option to trigger sending written quote when property is available. So essentially guests gets 2 emails. In my case it is redundant as my c…

(Posted Jan 28, 2019 10:31 AM)

General Help and Questions » Pushing rates

[quote=ShenRent]Yes, we had to switch our rates over to the new calendar version before it would work. We called the premier partner # and they did it for us, and then the OR rate push worked.[/quote…

(Posted Jan 25, 2019 4:15 PM)

General Help and Questions » No bookings from booking.com?

[quote=Ross C]This blog post also may be useful in managing booking.com to your advantage. https://blog.uplisting.io/the-ultimate-guide-to-hosting-on-booking-com[/quote] That blog is interesting b…

(Posted Jan 25, 2019 7:05 AM)

General Help and Questions » No bookings from booking.com?

Ross C, thank you for your reply. In their push to soften the cancellation policies, apparently b.com does not give some owners all the options you describe. I have 60 days must pay in full and 60 d…

(Posted Jan 25, 2019 7:01 AM)

General Help and Questions » Pushing rates

Just to double check, channel bridge will only push vrbo rates if you are on new rates editor? (I am on old one).

(Posted Jan 25, 2019 6:47 AM)

General Help and Questions » is "VRBO service fee" have a field name?

Thank you, I am ok with 0, will test the other ones.

(Posted Jan 24, 2019 2:35 PM)

General Help and Questions » No bookings from booking.com?

Pun intended. So after close to 2 dozen bookings since last year for 2 of my properties, all but one (future stay) have fizzled out or cancelled. Not to say that this lone remaining one will not can…

(Posted Jan 21, 2019 4:27 PM)

General Help and Questions » is "VRBO service fee" have a field name?

To be embedded in email? I send post departure email saying "you could have saved $X if you booked with us direct", where $X is amount of VRBO fee. So far I have been populating custom field manually…

(Posted Jan 21, 2019 4:25 PM)

Blog » Introducing OwnerRez Channels

I used channel bridge to push rates to VRBO. Says successful, but so far I do not see updated rates on VRBO? Or is there a time lag?

(Posted Jan 18, 2019 7:51 AM)

Blog » Introducing OwnerRez Channels

if I were to ask VRBO to enable the channel (I only have 3 properties) what do I need to tell them? And magic words to make them recognize OR? I have heard they are budging on 5 property minimum requ…

(Posted Jan 17, 2019 11:10 AM)

Feature Requests » Wheelhouse

any news on Wheelhouse?

(Posted Jan 17, 2019 11:06 AM)

General Help and Questions » Secdep via CC hold + insurance vs traditional damage deposit

yes noticed the TI:) Thanks

(Posted Jan 4, 2019 7:08 PM)

General Help and Questions » Secdep via CC hold + insurance vs traditional damage deposit

[quote=Chris Hynes]Yep, this is one of the big things that we need to do -- update the quote and widget so it doesn't include the secdep in the total -- TI as well. That will clarify what's going on.…

(Posted Jan 4, 2019 1:13 PM)

General Help and Questions » Getting Started Questions/Concepts

[quote=Rich S]Hi Folks, New user (day 1) trying to get some concepts down. I've stumbled upon OR after posting in a VRBO forum that I was planning to build a homegrown system with some of the OR fea…

(Posted Dec 28, 2018 8:47 PM)

General Help and Questions » Blind auto responder messages blocked because of branding

I still think there is an issue. I have AvailgenTA template set up as generic template and header/footer = none. comes up with no theming footer in a preview, BUT when set to blind email, to TA, it s…

(Posted Dec 27, 2018 1:50 PM)

Feature Requests » Sync on demand

Thanks, I am not so concerned about content/photos, mostly rates.

(Posted Dec 27, 2018 12:09 PM)

General Help and Questions » Google analytics - tracking ID

Hi, is the better practice to have separate GA tag for OR widget vs GA Tag for website itself, or use same one for both? I am thinking if same one, then traffic to the site will be overstated (i.e o…

(Posted Dec 27, 2018 11:46 AM)

Feature Requests » Sync on demand

[quote=Paul W]Only if we have an API/partner integration with the channel - and we do for several. Our API integration for VRBO is coming out soon. We have a pilot group of users in place that we're …

(Posted Dec 27, 2018 11:21 AM)