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[quote=Rich S]Chuck,
I think it will be a very rare situation where an OTA will allow anything in our RA to override/affect cancellation policy as established in their platform. I agree it would be…
(Posted Jul 9, 2020 11:26 AM)
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Jul 9, 2020 11:26 AM |
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UPDATE: Received email from houfy, they advised to "pull" rates again. After I did, they now show correct. They must have fixed something on their side.
(Posted Jul 2, 2020 5:05 PM)
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Jul 2, 2020 5:05 PM |
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[quote=Paul W]I updated pricing manually on a listing that was just mapped to Houfy (ie. updated pricing on the Houfy side) and it published through okay. The live listing looks correct and provides…
(Posted Jul 2, 2020 12:57 PM)
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Jul 2, 2020 12:57 PM |
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[quote=Paul W]We're still working through pricing integration and a couple other things with them. We are pushing rates, but they've asked for some changes to fit how they do things. Let us know wh…
(Posted Jul 2, 2020 12:35 PM)
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Jul 2, 2020 12:35 PM |
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so enabled Houfy integration. Seems like it is not pushing rates (or houfy isn't pulling them). While it shows rates table on the listings, when you enter date as a guest into quoter on Houfy site, i…
(Posted Jul 2, 2020 9:21 AM)
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Jul 2, 2020 9:21 AM |
General Help and Questions » OwnerRez App
Interesting. I do not miss not having an app in the least. Have too many apps on my phone already. I think what OR has works just fine. JMO.
(Posted Jun 30, 2020 9:46 PM)
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Jun 30, 2020 9:46 PM |
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Winding down Airbnb. Every time they do some stupid #$%* I think I cannot hate them more, yet each time they prove me wrong and outdo themselves. I sincerely wish they went back to renting illegal s…
(Posted Jun 30, 2020 9:44 PM)
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Jun 30, 2020 9:44 PM |
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[quote=Ted L]Thanks for update. This seems a very worthy update, particularly for repeat guests and reservations scheduled well in advance. Much appreciated.[/quote]
I think you are in unique situat…
(Posted Jun 23, 2020 1:29 PM)
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Jun 23, 2020 1:29 PM |
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Maybe define summer season and set turn over days for summer season only?
(Posted Jun 23, 2020 1:26 PM)
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Jun 23, 2020 1:26 PM |
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I have GA, and I can see people hitting widgets and website pages in real time. However, when inquiry comes into OR, I do not seem to find a way to see where the inquiry has originated. Is there some…
(Posted Jun 19, 2020 11:59 AM)
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Jun 19, 2020 11:59 AM |
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send a triggered email to renters when there is 1 night left before/after their stay offering to take that night with discount.
(Posted Jun 19, 2020 11:52 AM)
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Jun 19, 2020 11:52 AM |
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There is another way of doing it. You create a trigger X days before guest's arrival if you have orphan night before/after their reservation. And trigger will send them email like this:
Hi {CFIRST},…
(Posted Jun 16, 2020 11:11 PM)
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Jun 16, 2020 11:11 PM |
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[quote=Paul W]
"Google Hotel Search" and "Google Hotel Ads" are the official names. There's a Hotels API but the specs are built for store-front style hotels that are open to the public and have uni…
(Posted Jun 14, 2020 11:02 AM)
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Jun 14, 2020 11:02 AM |
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[quote=Paul W]Funny - after a couple more CSR's, we're looking to add a QA as well. We produce updates faster than we can test them, so our releases get backed up on QA for a week or two. A part-CS…
(Posted Jun 14, 2020 9:57 AM)
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Jun 14, 2020 9:57 AM |
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[quote=Paul W]We explored a couple channel managers and even got close to integrating with them a couple times. In the end, this was our view:
https://www.ownerrez.com/support/articles/channel-manag…
(Posted Jun 14, 2020 9:55 AM)
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Jun 14, 2020 9:55 AM |
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Did you mean me? LOL. mentioning that I should be on payroll? Dream retirement job for me! I can also possibly do QA testing. I just need to retire as I cannot now take on a 3rd job (between my main …
(Posted Jun 14, 2020 7:36 AM)
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Jun 14, 2020 7:36 AM |
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[quote=Chris L](side note: why I've soured on Booking.com is a topic for another thread, ha). But then I discovered that listing on Booking.com was perfectly easy and reasonable to do on my own (well…
(Posted Jun 14, 2020 7:31 AM)
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Jun 14, 2020 7:31 AM |
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There was a talk before about offering guest choice damage insurance (either deposit OR insurance) that they can self select. Any news?
(Posted Jun 14, 2020 7:29 AM)
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Jun 14, 2020 7:29 AM |
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I went from stripe with 2.9% straightforward flat fee per transaction to Lynnbrook which to me seems very convoluted. And that comes from someone working on acquirer side in merchant services for a m…
(Posted Jun 13, 2020 4:40 PM)
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Jun 13, 2020 4:40 PM |
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[quote=Paul W][ One of the things we do is pay a monthly maintenance retainer to all of our housekeepers with the expectation that they will:
....[/quote]
Glad it works for you.
I found that even p…
(Posted Jun 10, 2020 9:46 PM)
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Jun 10, 2020 9:46 PM |
