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Hi there, I have guests staying an extra week. They are repeat guests and I don't want to charge them a security deposit. It looks as if I will have to charge them a reserved deposit given the only o…
(Posted May 5, 2016 5:05 PM)
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May 5, 2016 5:05 PM |
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Sent!
(Posted Apr 15, 2016 5:06 PM)
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Apr 15, 2016 5:06 PM |
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The CS person at SecureNet says that in order for ecommerce to be enabled, I need to put a pay button on my website that has source code in it. Do you know what she means by that? Would it help for y…
(Posted Apr 15, 2016 4:53 PM)
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Apr 15, 2016 4:53 PM |
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I just wrote the guest to ask him if he'd double checked the number and if the bank wasn't just sending him a security notice. I think he said it was an error message with the form itself.
Maybe we …
(Posted Apr 15, 2016 4:42 PM)
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Apr 15, 2016 4:42 PM |
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OK, so I first checked to see that I'd put in my ID and secure key for SecureNet, and I had done that. I cancelled the two bookings and created quotes for each of the two guests I wanted to invoice a…
(Posted Apr 15, 2016 4:26 PM)
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Apr 15, 2016 4:26 PM |
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All but one of these are "old" bookings. Some of these folks I'd already sent quotes and agreements. They were part of porting all the current calendar information over from HomeAway/VRBO during the …
(Posted Apr 14, 2016 8:58 PM)
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Apr 14, 2016 8:58 PM |
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OK, so I've come to that critical moment when I actually have to bill someone through the system! I've entered their booking information. I've set up an account with SecureNet/WorldPay. How is it tha…
(Posted Apr 14, 2016 8:12 PM)
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Apr 14, 2016 8:12 PM |
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Glad to see this here because I was just coming to ask about this.
I was updating a booking for which I've already received a $500 reservation deposit by check. I filled out the first payment and in…
(Posted Apr 14, 2016 7:48 PM)
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Apr 14, 2016 7:48 PM |
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Thank you for all these great new additions!
My trial runs out tomorrow and I am ALL IN with you guys. Thank you for everything.
(Posted Apr 11, 2016 9:39 PM)
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Apr 11, 2016 9:39 PM |
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Thanks for the speedy reply Michelle! Yes, it would be helpful to be able to write in the address during the time we enter email, phone, etc. if at all possible, but good to know there is a way to do…
(Posted Apr 6, 2016 1:14 PM)
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Apr 6, 2016 1:14 PM |
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Thanks. I just sent in a couple of suggestions, one to put an address field in the bookings area to keep track of guests' physical addresses. The other is for a couple of additions to the "Source of …
(Posted Apr 6, 2016 12:59 PM)
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Apr 6, 2016 12:59 PM |
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1. Add a guest address field to the bookings area. I like to keep track of their physical addresses in case I want to send them something later.
2. Under "source" of booking, it would be cool to hav…
(Posted Apr 6, 2016 12:54 PM)
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Apr 6, 2016 12:54 PM |
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Homeaway Communities has some pretty active forum threads. They have allowed them to remain on the site, but I believe they do delete some of the comments.
There is a class action suit filed by one …
(Posted Apr 4, 2016 12:19 PM)
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Apr 4, 2016 12:19 PM |
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Hi! I am Nancy and I live in Nokomis Florida. I have a couple of vacation rental cottages, two, down from four (I am selling two so I can take it a little easier.) My website is www.floridaloha.com w…
(Posted Apr 4, 2016 12:14 PM)
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Apr 4, 2016 12:14 PM |
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I noticed that when I'm entering a booking I can't write notes, but I have to wait until I submit the booking, then click on a separate Notes tab. It would be handy to be able to write notes at the s…
(Posted Apr 3, 2016 5:50 PM)
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Apr 3, 2016 5:50 PM |
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I am testing my inquiry/quote form on my website using information that is not meeting the rules just to see what happens. There are a couple of things that concern me and I am wondering if we can so…
(Posted Apr 3, 2016 3:08 PM)
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Apr 3, 2016 3:08 PM |
