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Thanks for the pointers, BlueMtnCabin.
Also use Tools > Rate Checker to see your rates and rules across a year of time for a property. This is typically eye-opening. Tools > Rate Tester is also go…
(Posted Jun 11, 2019 5:23 PM)
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Jun 11, 2019 5:23 PM |
General Help and Questions » hosted website
They go wherever you have email configured in your DNS records! 😜
When you point your live domain name at us, it's for certain DNS "records". Typically A or CNAME records. More on that here under…
(Posted Jun 11, 2019 5:21 PM)
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Jun 11, 2019 5:21 PM |
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The only way to do that is to put it on the payment method. Go Settings > Payment Methods > scroll to bottom and select check (or custom instructions for cash). Then add a processing adjustment of …
(Posted Jun 11, 2019 5:19 PM)
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Jun 11, 2019 5:19 PM |
General Help and Questions » field codes
Good idea, JTVRs! There are a number of places where a "create one right here" option would be good. Of course, even if you can create the field code right there, you'd still have to fill out the p…
(Posted Jun 11, 2019 5:17 PM)
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Jun 11, 2019 5:17 PM |
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You can't do that automatically at the moment, but you can do it manually. Set up the deposit amount as you want it and have the guest book. Then after they book, go to the booking > transactions t…
(Posted Jun 5, 2019 9:52 PM)
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Jun 5, 2019 9:52 PM |
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There isn't currently, but that's something we're working on in big overhaul to System Messages and Email Templates that is actively in development as I write this.
(Posted Jun 5, 2019 9:51 PM)
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Jun 5, 2019 9:51 PM |
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Can you send that in as a ticket request? That requires some dev work to activate.
(Posted Jun 5, 2019 9:50 PM)
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Jun 5, 2019 9:50 PM |
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For sure. Thanks for the nudge, Adam.
(Posted Jun 5, 2019 12:56 PM)
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Jun 5, 2019 12:56 PM |
General Help and Questions » Field Codes
Yes, it's in the email editor. Click the Insert Field button and search for "check in" and it will narrow to that code. Pic or it didn't happen:
[img https://cdn.orez.io/w/images/04f7d554496e49c49…
(Posted Jun 5, 2019 12:55 PM)
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Jun 5, 2019 12:55 PM |
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I'm coming around to the Wifi locks myself. I currently only have algorithmic locks (no internet required) and they just work and work which is good, but the Wifi lock is really cool - you have see …
(Posted Jun 5, 2019 12:53 PM)
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Jun 5, 2019 12:53 PM |
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There are no reminders sent for un-converted quotes (or when they expire or are preempted) though that is definitely something we want to add and it's often requested. So bottom line - you were imag…
(Posted Jun 5, 2019 12:49 PM)
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Jun 5, 2019 12:49 PM |
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[quote=Stacy S]Thanks so much, Chris! So if I set those rules and regenerate the codes, the new rules will apply to the new codes?
[/quote]
Yes, the new code will be generated according to the rul…
(Posted Jun 5, 2019 12:40 PM)
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Jun 5, 2019 12:40 PM |
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You cannot use Channel Bridge with Evolve because it requires direct access to the VRBO or Airbnb account that your properties are listed in. If you cannot login to VRBO and see the VRBO bookings di…
(Posted May 30, 2019 2:35 PM)
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May 30, 2019 2:35 PM |
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No firm ETA on that yet. Thanks for checking back, but it was delayed because of some other ongoing dev work. SMS as well.
(Posted May 30, 2019 2:32 PM)
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May 30, 2019 2:32 PM |
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Hi Fenwick,
You an have it sent any number of DAYS before arrival (or after created or departure) but triggers are sent once per day. We are working on adding hour of the day and time zone support …
(Posted May 30, 2019 2:32 PM)
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May 30, 2019 2:32 PM |
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[quote=JTVRs]
3) you said deal with the guests before booking. Obviously, for instant booking on the listing site, they only booked. I'm assuming that the OR template will take care of everything (n…
(Posted May 30, 2019 2:02 PM)
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May 30, 2019 2:02 PM |
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Hi Julie,
Great question. All the field codes - the main list of default field codes - come from rates, rules and settings already in OwnerRez. In the case of first payment amount and when the sec…
(Posted May 27, 2019 8:23 PM)
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May 27, 2019 8:23 PM |
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Is that still the case - not releasing guest contact until after fully paid? I know on the API side, it's all released up front regardless of payment. There was a lot of push-back on that. I'm won…
(Posted May 15, 2019 1:56 PM)
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May 15, 2019 1:56 PM |
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Some discussion going on on this side in recent weeks about renter agreements... All design at this point - not scheduled for dev - but we'd like to do the following:
- make the guest pick a signat…
(Posted May 15, 2019 1:50 PM)
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May 15, 2019 1:50 PM |
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Yes, that's the guide for connecting Booking.com. It should be up to date though, frankly, you never know with Booking.com. The screenshots may be a little stale in places. Their UI changes almos…
(Posted May 15, 2019 1:46 PM)
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May 15, 2019 1:46 PM |
