Leaving Hostaway because of their booking fee?

Cleaning Schedule

Lisa PAGBeachHou
Apr 19, 2018 5:01 PM
Joined Feb, 2018 10 posts

Does anyone have a way to share a cleaning schedule with the cleaners I use two on different properties.. just wondeirng if there was an easy way to do this instead of typing it out each week for my cleaners.. BUT it has to be on Check OUt NOT check in dates..

Chris Hynes
Apr 23, 2018 4:30 PM
OR Team Member Joined Oct, 2012 1401 posts

Have you looked at the portal access section: https://www.ownerrez.com/support/articles/portal-access? That would let you give the cleaners access to the calendar to be able to get in and see what's going on.

Or are you looking for something more like the Stay Reports in the Reports section?

Lou & Brenda Z
May 31, 2018 12:54 PM
Joined Apr, 2017 4 posts

The stay reports would be great if you could enter a date range.
A single day doesn't really do enough.

Chris Hynes
May 31, 2018 1:47 PM
OR Team Member Joined Oct, 2012 1401 posts

There are stay reports for either a single day or a date range.

TheGrandHacienda
Jun 11, 2019 12:44 PM
Joined Apr, 2018 17 posts

On the Stay report I see a field for Cleaning Date. Where do I enter that information???

Paul W
Jun 11, 2019 5:30 PM
OR Team Member Joined Jun, 2009 848 posts

Go to the booking > Info page > Change button and fill in a cleaning date.

TheGrandHacienda
Jun 11, 2019 6:28 PM
Joined Apr, 2018 17 posts

Is it possible to have the field automatically default to the check out date, and then allow it to be changed as needed? Rather than manually entering the date each time?

Paul W
Jun 13, 2019 9:09 AM
OR Team Member Joined Jun, 2009 848 posts

At the moment, no. The field is empty until something is manually entered.