Paul W

OwnerRez Team Member
Joined June 2009
861 posts
Topic

Feature Requests » Ribbon view at a specific date

Thanks for the suggestion. It should be doable.

(Posted Jul 31, 2019 10:15 PM)

General Help and Questions » VRBO spot rates pushing - what is overrided

[quote=Rich S]wondering what happens when I push spot rates onto dates that are already booked in vrbo?[/quote] It doesn't error if that's what you're concerned with. If you're wondering if it will…

(Posted Jul 31, 2019 10:14 PM)

General Help and Questions » Pricing strategy

Yes (to Lydia). Both great points. Airbnb is often inflated because Airbnb guests can be problematic types and you may need to adjust for taxes and other things they don't include.

(Posted Jul 24, 2019 11:08 PM)

General Help and Questions » ARDI Claim Timing

Around 60 days is normal. Sometimes, users get paid as early as 45 days but 60 is more typical.

(Posted Jul 24, 2019 11:06 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

Yes there is (a plan to auto/background it) but that's in the future because it's fairly complicated. Remember that Channel Bridge runs as a browser extension locally (on your device) so it would me…

(Posted Jul 24, 2019 11:06 PM)

General Help and Questions » Pricing strategy

Yep that will work. I think you're probably leaving money on the table with Airbnb - travelers in my area tend to pay full or higher price with Airbnb - but every area is different. It depends on i…

(Posted Jul 24, 2019 11:02 PM)

Feature Requests » Additional listing source options

That was Michelle, not Chris (above). But Lydia is right - the wording in OwnerRez has changed from back then. Now, you want to go to Settings > Channel Connections > Connect > Custom and create a …

(Posted Jul 24, 2019 11:01 PM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

Here's the main activation support document for the HomeAway API and connecting it: https://paper.dropbox.com/doc/Activation-Documentation-for-OwnerRez--Ab9yACNk2lPiV0v1gvkhQYiNAg-Dxv5vQTLa1efjprYme…

(Posted Jul 24, 2019 10:59 PM)

General Help and Questions » Nights per booking average should ignore months with zero bookings

Thanks for the details. I will discuss with dev. I'll have to see what the rationale was here.

(Posted Jul 16, 2019 7:27 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

I would use Seasonal Rates and break up the time periods into weeks or two week or 10 day periods where the rates will go up and down. Then create a "season" for each of those small periods based on…

(Posted Jul 16, 2019 6:51 PM)

General Help and Questions » How to regenerate a rental agreement

What is the security deposit amount on the booking > Rules tab? Changing rules at the property level does not change them on pre-existing quotes or bookings. You have to change them there too. The…

(Posted Jul 16, 2019 6:35 PM)

General Help and Questions » Channel connection - AirBnB

[quote=JTVRs]Meaning that PriceLabs just updates on OR and you do all the price pushing, I assume?[/quote] Right.

(Posted Jul 16, 2019 5:50 PM)

General Help and Questions » PriceLabs - any issues with doing this?

Not naive. Seems right to me. PriceLabs should factor in last minute rate drops on their side already. They may have settings now that help you raise/lower that too, or at least put your finger on…

(Posted Jul 16, 2019 5:49 PM)

General Help and Questions » Setting up automatic replies

That will work, Joe. You can create as many triggers as you want. You need to create the email template (for what the trigger will send) prior to creating the trigger.

(Posted Jul 16, 2019 5:48 PM)

General Help and Questions » Is Schlage encode automation enabled

We only currently support door locks that have their own API system built-in. Most of the Schlage locks use a "gateway" like Vera to operate. Some work directly but it's a moving target. We also t…

(Posted Jul 16, 2019 5:47 PM)

General Help and Questions » Creating Trigger Email to Collect Taxes

Hi Lydia, Not possible to do that based on the current fields and what our Airbnb/Channel Bridge process would create. You could use a custom field (at the booking level) to manually define this on…

(Posted Jul 16, 2019 5:45 PM)

General Help and Questions » How to regenerate a rental agreement

Go to the booking > Legal tab > Request button and you there you can send them a booking-specific link for what they need to sign.

(Posted Jul 16, 2019 5:43 PM)

General Help and Questions » Nights per booking average should ignore months with zero bookings

Can you share the link of the report you're on? That won't show any data publicly. But it will let me see what you're seeing after I go into your account.

(Posted Jul 16, 2019 5:43 PM)

General Help and Questions » Spot Rates vs Seasonal Rates

Yep, I just answered you on the other forum post about this. Yes, you are exactly right. Our spreadsheet import is for seasonal rates. The built-in VRBO import creates spot rates. This is because…

(Posted Jul 16, 2019 5:41 PM)

General Help and Questions » How to import daily rates with minimum nights - can this be done?

There is a column for min nights. It's the one called Season Min Nights. See pic below. If you're going to change the rate every day, you should use Spot Rates. They are designed for that and you…

(Posted Jul 16, 2019 5:38 PM)