ARDI Claim Timing

How long are those of you using ARDI waiting for payments on claims? I submitted a claim with all photos and receipts and received a claim number on May 24 and am still waiting on payment. When I reach out a few weeks ago with my claim number to request an update, I just received confirmation that they had the claim. Two months after submitting everything required seems excessive but maybe that's the norm? Thanks for any info from those that have used it.

Around 60 days is normal. Sometimes, users get paid as early as 45 days but 60 is more typical.