Paul W

OwnerRez Team Member
Joined June 2009
848 posts
Topic

General Help and Questions » Email Templates - text?

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

General Help and Questions » SMS to Third Parties

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:10 AM)

General Help and Questions » Sms automated messages

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:09 AM)

General Help and Questions » Alternative messaging for guests who don't use email

Make sure to read this: https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight

(Posted Jul 23, 2020 9:09 AM)

Blog » Hosted Header Styles & Menu Buttons & Links, Condensed View Fixes, Pool Icon, SMS Sees Limited Daylight

Happy Wednesday, property managers and owners and hosts and clients! That's right - you were all over the place as to what we should call you. 24% said "property manager". 22% said "owner". "Hos…

(Posted Jul 22, 2020 3:24 PM)

Feature Requests » Allow email/triggers to be set by hours or days and also send SMS

Just wanted to drop a quick note here... This is finished now (through dev) and in testing as I write this. Probably out live by end of August. 😉

(Posted Jul 22, 2020 1:10 PM)

Blog » More Checks for LQA, Real Day Names, Trigger Email Filters, NH is Out, Rate and Reviews Widget Tweaks

Hump Day is here, so let's talk updates! 🐪 We put out 21 changes this past week all of which were enhancements or bug fixes. No new features. It's good to have a clean-up week! * Enhancements …

(Posted Jul 15, 2020 3:41 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Yes, the preview thing always runs against live records if they exist. There is a Batch Operation button on Cancellation Policies where you can bulk update existing quotes and bookings.

(Posted Jul 10, 2020 6:40 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Can only set a flat amount at the moment.

(Posted Jul 9, 2020 9:45 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Hi Glen, on the Cancellation policy set the Fee part as a flat amount at the bottom underneath the refund policy. You can have both at the same time.

(Posted Jul 9, 2020 9:06 PM)

Feature Requests » Cancellation Policy tracking

Today's PU post is relevant to this: https://www.ownerrez.com/blog/product-updates-cancellation-policies-channel-blackouts-condensed-charges-nonrefundable-airbnb-policy-rtb-on-properties You can no…

(Posted Jul 9, 2020 2:08 PM)

Blog » Cancellation Policies, Channel Blackouts, Condensed Charges, Non-Refundable Airbnb Policy, RTB on Properties

Happy Wednesday Thursday! Sometimes it feels like it takes longer to write about our updates then to build them! Don't tell the engineers I said that. This past week saw 12 updates with a focus…

(Posted Jul 8, 2020 5:42 PM)

General Help and Questions » OwnerRez App

@Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on …

(Posted Jul 6, 2020 1:41 PM)

General Help and Questions » Use of {BCHECKIN} and {BCHECKOUT}

@Jennifer: On the property rules. Find a property > drill in > Rules tab > Change button > scroll down.

(Posted Jul 6, 2020 1:36 PM)

Feature Requests » Texting (SMS) from OwnerRez

[quote=CWV]Hi OR crew, With you all hiring and really growing, where in the list of priorities is the texting feature. We considering signing up to use a service called TextMagic (https://www.textm…

(Posted Jul 6, 2020 1:35 PM)

Blog » Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere

https://www.ownerrez.com/blog/product-updates-airbnb-messages-inbox-seeing-owners-merging-cancelled-bookings-channel-amenities-for-cleaning 😮🎉 Watch our blog for Product Update posts every Wed. …

(Posted Jul 3, 2020 12:44 PM)

Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate Tweaks

We are pushing prices, but I don't think Houfy is using those prices yet - that's my understanding. I can verify that we are def. providing the pricing feeds to them, but I noticed in the listings I…

(Posted Jul 2, 2020 3:21 PM)

Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate Tweaks

I updated pricing manually on a listing that was just mapped to Houfy (ie. updated pricing on the Houfy side) and it published through okay. The live listing looks correct and provides the right quo…

(Posted Jul 2, 2020 12:34 PM)

Blog » Website Custom Headers & Menus, Houfy channel integration, Google Fonts, Rate Tweaks

We're still working through pricing integration and a couple other things with them. We are pushing rates, but they've asked for some changes to fit how they do things. Let us know what you hear ba…

(Posted Jul 2, 2020 12:27 PM)