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Hi Steven and Andrew,
Steven, sorry for the delay in responding to you earlier in the summer.
Yes, Zapier is on the roadmap though not high priority because of so many other things. We agree that …
(Posted Sep 25, 2020 12:05 PM)
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Sep 25, 2020 12:05 PM |
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Happy Hump Day! If you noticed the radio silence last week, that was because we had several people out of town and were beavering away on some internal projects. Over the past two weeks, we relea…
(Posted Sep 23, 2020 5:34 PM)
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Sep 23, 2020 5:34 PM |
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Happy Friday everyone! We almost ran out of week before the Product Update was finished, but hey why not read some great updates as you head into the weekend! Also, we wanted everyone to get a ch…
(Posted Sep 10, 2020 5:38 PM)
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Sep 10, 2020 5:38 PM |
General Help and Questions » Dates tab
Hi Rich,
Great suggestions! We'll discuss internally. Have a great Labor Day weekend! 🍹
(Posted Sep 7, 2020 8:58 AM)
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Sep 7, 2020 8:58 AM |
General Help and Questions » Dates tab
Hi CWV,
We cover this our Product Update post from yesterday:
https://www.ownerrez.com/blog/moving-bookings-account-time-zone-sending-trigger-emails-at-specific-hours-no-more-cc-processing-fees-no-…
(Posted Sep 3, 2020 11:57 AM)
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Sep 3, 2020 11:57 AM |
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TGIW. (Thank God It's Wednesday??) Of course! Wednesday is when you read about all the new OwnerRez updates! 🐫
We released 18 updates this past week including a couple of great new features, …
(Posted Sep 2, 2020 7:03 PM)
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Sep 2, 2020 7:03 PM |
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Happy Hump Day, everyone! We took last Wednesday off, so this one is a doozy. Strap in, and let's get started.
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
Our property …
(Posted Aug 26, 2020 2:10 PM)
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Aug 26, 2020 2:10 PM |
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Wednesday update time! After a small week last time, we came roaring back with 26 shiny new ones for you, led by a redesigned blog and short links for guests.
* New Features
* Enhancements & Tw…
(Posted Aug 12, 2020 5:10 PM)
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Aug 12, 2020 5:10 PM |
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Just a couple updates to talk about this week and all bug fixes: Bug Fixes
Widgets and IE 11. We dropped support for Internet Explorer 11 a few weeks back, but only for the internal app that own…
(Posted Aug 5, 2020 11:41 AM)
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Aug 5, 2020 11:41 AM |
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It's Wednesday, so let's talk updates!
We released 37 updates this past week which mostly focused on bug fixes and enhancements, particularly on SMS and messaging. We also released a first pass …
(Posted Jul 29, 2020 3:38 PM)
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Jul 29, 2020 3:38 PM |
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Great point. We have a lot more coming to that area as "Communication" will include email, platform, SMS and voip. I will look into whether we have a ticket for that already, but I agree that the s…
(Posted Jul 25, 2020 12:02 PM)
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Jul 25, 2020 12:02 PM |
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Short links for guest forms has already gone through engineering and is currently in testing/QA. 😇 Look for that out live by end of August.
What we're doing with Air and SMS messaging necessitated …
(Posted Jul 24, 2020 5:00 PM)
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Jul 24, 2020 5:00 PM |
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Sure. And I'm guessing we'll add some kind of auto-responder setting as the Inbox grows in use so that you can configure that yourself.
(Posted Jul 24, 2020 3:48 PM)
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Jul 24, 2020 3:48 PM |
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Thanks, Kara!
In general, there is no way to stop guests from responding to a text message. If their carrier supports it, they can always respond. There are no SMS or MMS specs for "not allowing a…
(Posted Jul 24, 2020 2:33 PM)
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Jul 24, 2020 2:33 PM |
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@Brendan C: Yes on both. The time of day option is already through development and in testing. Look for that in a month or so.
(Posted Jul 23, 2020 12:20 PM)
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Jul 23, 2020 12:20 PM |
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Apologies, I forgot to include another important note in the blog post. I just added it:
"SMS is only available for US/Canada phone numbers to start. Our infrastructure supports the ability to add…
(Posted Jul 23, 2020 12:18 PM)
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Jul 23, 2020 12:18 PM |
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Wow, your old PM was pretty expensive! That's about 13 cents (USD) per message that your old PMS was charging. At that rate, the base fee $15 we are charging would barely cover 100 messages.
We ar…
(Posted Jul 23, 2020 12:09 PM)
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Jul 23, 2020 12:09 PM |
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@Le Touquet Holid: The cost is both monthly and usage based combined for all users. There is a monthly fee to have the service connected and running (which covers your phone number and the premium f…
(Posted Jul 23, 2020 11:21 AM)
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Jul 23, 2020 11:21 AM |
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@Tim: You'll register a new phone number which you can pick from a list of available ones in your area code. You will essentially "own" that number on your account so pick a good one. Later you'll …
(Posted Jul 23, 2020 11:16 AM)
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Jul 23, 2020 11:16 AM |
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Make sure to read this:
https://www.ownerrez.com/blog/product-updates-hosted-header-styles-menu-buttons-links-condensed-view-fixes-pool-icon-sms-sees-limited-daylight
(Posted Jul 23, 2020 9:10 AM)
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Jul 23, 2020 9:10 AM |
