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SMS is now out of beta and available to all. Please read the following blog post:
https://www.ownerrez.com/blog/sms-available-for-all-show-signed-renter-agreement-in-booking-emails-vrbo-inquiry-ema…
(Posted Dec 3, 2020 8:11 AM)
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Dec 3, 2020 8:11 AM |
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Happy Hump Day! 🐫 We were enjoying some turkey last week, so the product update got pushed back. Today, we're going to discuss two weeks of updates (35 total from 11 this week and 24 the previous…
(Posted Dec 2, 2020 5:25 PM)
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Dec 2, 2020 5:25 PM |
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Sure, so HTG gets paid by its affiliation with those other sites - Vrbo pays them for those redirects. I believe that's how it works. I don't want to speak for HTG, but I know there are distribution…
(Posted Dec 2, 2020 11:22 AM)
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Dec 2, 2020 11:22 AM |
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If the traveler does not book direct on HomeToGo, and chooses to redirect through to Vrbo/Booking/other OTA, than there is no cost to you for that other than on the OTA side. When they redirect thro…
(Posted Dec 2, 2020 9:50 AM)
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Dec 2, 2020 9:50 AM |
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Hi Le Touquet Holid!
HomeToGo has a brilliant model - they do have partnership with the OTAs where they pull in listings automatically but they're also working with PMS systems (like OwnerRez) to …
(Posted Dec 2, 2020 9:11 AM)
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Dec 2, 2020 9:11 AM |
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I converted this thread to a Feature Request topic. Feel free to use the voting buttons at the top to add your votes now!
(Posted Nov 30, 2020 9:23 AM)
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Nov 30, 2020 9:23 AM |
General Help and Questions » Insurance
Hi Joelle,
Thanks for circling back. This is actually a super old thread, so I'd suggest making a new one and creating it in the Feature Request forum so that you can up-vote it. Other OwnerRez u…
(Posted Nov 18, 2020 1:36 PM)
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Nov 18, 2020 1:36 PM |
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Hi Susie,
Thanks for your feedback, and I'm sorry for your frustration.
The Damage Protection product cannot insure long-term residential-type stays without paying an extra multiple based on th…
(Posted Nov 16, 2020 8:41 AM)
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Nov 16, 2020 8:41 AM |
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Happy.... end of week?! It's not Wednesday, but we're rolling into the weekend with a Product Update post anyway! We had 21 updates with Stripe, blue message editing, expenses, API and quote change…
(Posted Nov 13, 2020 9:03 AM)
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Nov 13, 2020 9:03 AM |
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Happy Thursday! If you're one of our American customers, hopefully the post-election news cycle over the last 24 hours hasn't completely wrecked your mental state. 📺😟 If it has, sorry to hear it,…
(Posted Nov 4, 2020 4:02 PM)
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Nov 4, 2020 4:02 PM |
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I fixed the link in Ken's reply. You can also find it under the menus above at both:
Resources > Video
Help > Video
Or on the Support Center Home under Show All Videos.
(Posted Nov 4, 2020 12:30 PM)
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Nov 4, 2020 12:30 PM |
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[quote=Tarki]One thing though, I find it unfair and misleading when the only way of having multiple users in your system is to have premium Property Management module with a fee.[/quote]
That's ac…
(Posted Nov 4, 2020 12:28 PM)
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Nov 4, 2020 12:28 PM |
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Ella, thanks for your many years of being a great customer (I see your history and recognize you by name). I'm truly sorry that you're disappointed. I hope you had a chance to read the Why We Did Th…
(Posted Nov 3, 2020 5:52 PM)
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Nov 3, 2020 5:52 PM |
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Hi everyone, Paul here from OwnerRez! As we reach the end of 2020, I wanted to reach out to everyone and explain some changes we're making to our pricing. Yes, that pricing - the monthly fee you p…
(Posted Nov 3, 2020 3:54 PM)
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Nov 3, 2020 3:54 PM |
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It's Hump Day, so time to talk OwnerRez updates! 🐫 This week, we only have a few enhancements and bug fixes (about 9) to talk about, so it should only take a couple minutes to plow through it!
*…
(Posted Oct 28, 2020 12:56 PM)
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Oct 28, 2020 12:56 PM |
General Help and Questions » Zelle
Unfortunately, Zelle does not offer a developer API or integrated way for apps to use it as a third party payment method. You'd have to follow what Chris mentioned previously in this thread to add i…
(Posted Oct 27, 2020 12:19 PM)
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Oct 27, 2020 12:19 PM |
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Happy Thursday! We've got a great little group of updates to talk about (about 20) so let's get right to it!
* New Features
* Enhancements & Tweaks
* Bug Fixes
* New Videos New Features
We …
(Posted Oct 21, 2020 5:42 PM)
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Oct 21, 2020 5:42 PM |
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The "only" option does not exclude bookings with other. By "only", it means that only bookings that contain that tag (regardless of any other tags they might have) will be included. So I think you s…
(Posted Oct 20, 2020 12:41 PM)
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Oct 20, 2020 12:41 PM |
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Ok right, that's why we put 10k characters on the OwnerRez side of the support doc. It looks like Airbnb may not have a limit at all on that field, but our OwnerRez limit is currently 10k.
(Posted Oct 20, 2020 8:19 AM)
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Oct 20, 2020 8:19 AM |
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Q4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-te…
(Posted Oct 16, 2020 3:40 PM)
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Oct 16, 2020 3:40 PM |
