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No automated way, but it's needed for sure. That and quote-based triggers in general (both email and SMS). You can do this manually of course by following the quote > guest > conversation and sendi…
(Posted Dec 17, 2020 3:10 PM)
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Dec 17, 2020 3:10 PM |
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Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact the…
(Posted Dec 15, 2020 5:14 PM)
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Dec 15, 2020 5:14 PM |
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What if you restrict gaps between 2 and 4 nights? So a 1 night gap or 5+ night gap would be fine. Like so:
[img https://cdn.orez.io/w/images/037cdc77ee6b4f19b12101cdcbef5878.png]
(Posted Dec 15, 2020 4:23 PM)
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Dec 15, 2020 4:23 PM |
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Hi Glenn,
Disallow Gaps rules should take into consideration the Forced Gaps rules as well. Try changing the Disallow Gap to 4 nights and the Forced Gap to 1. The combination of the two might ma…
(Posted Dec 15, 2020 3:21 PM)
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Dec 15, 2020 3:21 PM |
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Happy Wednesday! The product update is really tiny this week - just a couple bug fixes - so we'll knock that out lickety split, and everyone can get back to their lunch. Bug Fixes
Rate table and …
(Posted Dec 9, 2020 11:44 AM)
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Dec 9, 2020 11:44 AM |
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Hi Tarki!
A few months back, Airbnb announced that all parties and events are banned globally. Their press release is here:
https://news.airbnb.com/airbnb-announces-global-party-ban
Basicall…
(Posted Dec 3, 2020 10:31 AM)
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Dec 3, 2020 10:31 AM |
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SMS is now out of beta and available to all. Please read the following blog post:
https://www.ownerrez.com/blog/sms-available-for-all-show-signed-renter-agreement-in-booking-emails-vrbo-inquiry-ema…
(Posted Dec 3, 2020 8:11 AM)
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Dec 3, 2020 8:11 AM |
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Happy Hump Day! 🐫 We were enjoying some turkey last week, so the product update got pushed back. Today, we're going to discuss two weeks of updates (35 total from 11 this week and 24 the previous…
(Posted Dec 2, 2020 5:25 PM)
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Dec 2, 2020 5:25 PM |
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Sure, so HTG gets paid by its affiliation with those other sites - Vrbo pays them for those redirects. I believe that's how it works. I don't want to speak for HTG, but I know there are distribution…
(Posted Dec 2, 2020 11:22 AM)
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Dec 2, 2020 11:22 AM |
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If the traveler does not book direct on HomeToGo, and chooses to redirect through to Vrbo/Booking/other OTA, than there is no cost to you for that other than on the OTA side. When they redirect thro…
(Posted Dec 2, 2020 9:50 AM)
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Dec 2, 2020 9:50 AM |
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Hi Le Touquet Holid!
HomeToGo has a brilliant model - they do have partnership with the OTAs where they pull in listings automatically but they're also working with PMS systems (like OwnerRez) to …
(Posted Dec 2, 2020 9:11 AM)
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Dec 2, 2020 9:11 AM |
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I converted this thread to a Feature Request topic. Feel free to use the voting buttons at the top to add your votes now!
(Posted Nov 30, 2020 9:23 AM)
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Nov 30, 2020 9:23 AM |
General Help and Questions » Insurance
Hi Joelle,
Thanks for circling back. This is actually a super old thread, so I'd suggest making a new one and creating it in the Feature Request forum so that you can up-vote it. Other OwnerRez u…
(Posted Nov 18, 2020 1:36 PM)
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Nov 18, 2020 1:36 PM |
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Hi Susie,
Thanks for your feedback, and I'm sorry for your frustration.
The Damage Protection product cannot insure long-term residential-type stays without paying an extra multiple based on th…
(Posted Nov 16, 2020 8:41 AM)
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Nov 16, 2020 8:41 AM |
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Happy.... end of week?! It's not Wednesday, but we're rolling into the weekend with a Product Update post anyway! We had 21 updates with Stripe, blue message editing, expenses, API and quote change…
(Posted Nov 13, 2020 9:03 AM)
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Nov 13, 2020 9:03 AM |
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Happy Thursday! If you're one of our American customers, hopefully the post-election news cycle over the last 24 hours hasn't completely wrecked your mental state. 📺😟 If it has, sorry to hear it,…
(Posted Nov 4, 2020 4:02 PM)
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Nov 4, 2020 4:02 PM |
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I fixed the link in Ken's reply. You can also find it under the menus above at both:
Resources > Video
Help > Video
Or on the Support Center Home under Show All Videos.
(Posted Nov 4, 2020 12:30 PM)
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Nov 4, 2020 12:30 PM |
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[quote=Tarki]One thing though, I find it unfair and misleading when the only way of having multiple users in your system is to have premium Property Management module with a fee.[/quote]
That's ac…
(Posted Nov 4, 2020 12:28 PM)
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Nov 4, 2020 12:28 PM |
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Ella, thanks for your many years of being a great customer (I see your history and recognize you by name). I'm truly sorry that you're disappointed. I hope you had a chance to read the Why We Did Th…
(Posted Nov 3, 2020 5:52 PM)
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Nov 3, 2020 5:52 PM |
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Hi everyone, Paul here from OwnerRez! As we reach the end of 2020, I wanted to reach out to everyone and explain some changes we're making to our pricing. Yes, that pricing - the monthly fee you p…
(Posted Nov 3, 2020 3:54 PM)
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Nov 3, 2020 3:54 PM |
