Topic | Posted |
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General Help and Questions » Assigning photos to rooms & accessibility featuresUnfortunately, no. This is a limitation from the channels (eg. Airbnb) that accept photo <-> room linkage. They only allow one photo to one room. The way around this is to upload another photo of … (Posted Nov 25, 2021 2:23 PM) |
Nov 25, 2021 2:23 PM |
Blog » Videos on Websites, A Complete Cancelation Process for Bookings, PM Updates to Owner Statements, SMS Segments ClarityToday, I'd like to wish all OwnerRez customers in the USA a Happy Thanksgiving! 🦃 Enjoy the downtime! If you don't celebrate turkey day, I hope you have a relaxing week nonetheless. Over the nex… (Posted Nov 22, 2021 10:32 AM) |
Nov 22, 2021 10:32 AM |
General Help and Questions » Owner Statement - owner with multiple properties expenses questionHi Katie, currently there isn't a way (on the statement) to see the profit (income - expense) per property. (Posted Nov 19, 2021 1:00 PM) |
Nov 19, 2021 1:00 PM |
General Help and Questions » Blog plug in for OR Hosted WebsiteGreat news! We added a blogging platform directly inside OwnerRez websites. Read about it and watch the video here: https://www.ownerrez.com/blog/blogs-for-hosted-websites-associate-photos-with-… (Posted Nov 15, 2021 10:58 AM) |
Nov 15, 2021 10:58 AM |
Feature Requests » Blog Widget for WebsiteGreat news! We added a blogging platform directly inside OwnerRez websites. Read about it and watch the video here: https://www.ownerrez.com/blog/blogs-for-hosted-websites-associate-photos-with-ro… (Posted Nov 15, 2021 10:58 AM) |
Nov 15, 2021 10:58 AM |
Blog » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on GoogleHi Dori, I took a look at your website and blog and don't see any problems. But it sounds like you're saying that you couldn't write a post because of the URL/slug. Remember that you don't act… (Posted Nov 13, 2021 10:10 AM) |
Nov 13, 2021 10:10 AM |
Feature Requests » HOSTED WEBSITE QUICK ACCESSIf you go to your website directly (the actual domain name) there's a bar that shows across the bottom of the website for you to "edit settings" quickly. It detects if you're logged in and shows the… (Posted Nov 13, 2021 9:59 AM) |
Nov 13, 2021 9:59 AM |
Blog » Blogs for Hosted Websites, Associate Photos with Rooms on Airbnb, Improved Reviews on GoogleHappy weekend, everyone! 🍹 This week, we've released https://www.ownerrez.com/support/articles/update-2021-11-08 17 updates including two great new features, the biggest of which is that you can … (Posted Nov 11, 2021 12:59 PM) |
Nov 11, 2021 12:59 PM |
Feature Requests » Automatic reviews for Airbnb?[quote=Sun & Fun Beach]Hey Paul, Any ETA on this? Or am I just blind and not seeing the functionality? Thanks for this![/quote] Not blind. Still in testing and should be out soon (ie. a few weeks… (Posted Nov 9, 2021 2:44 PM) |
Nov 9, 2021 2:44 PM |
Blog » SMS pricing is changing (but will only affect large-body messages)[quote]Can the sms messages i receive go to my text messages on my phone and not to my mail?[/quote] We are looking into ways of supporting this, but that requires push notifications which means w… (Posted Nov 8, 2021 9:37 AM) |
Nov 8, 2021 9:37 AM |
Blog » SMS pricing is changing (but will only affect large-body messages)Great question, Mary. We are actively working on adding better visibility and clarity on segments inside the app. Our segment counter will be more accurate and also provide tips on how to "clean" yo… (Posted Nov 5, 2021 3:03 PM) |
Nov 5, 2021 3:03 PM |
Blog » SMS pricing is changing (but will only affect large-body messages)Last year, before we debuted our SMS Messaging feature, we spent a while coming up with a pricing model that would make it worthwhile for OwnerRez to support and maintain a solid SMS platform acros… (Posted Nov 4, 2021 1:55 PM) |
Nov 4, 2021 1:55 PM |
Feature Requests » Link to Charges and Transactions screen from the booking "List" viewThis went out in the latest release: https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings (Posted Nov 4, 2021 11:10 AM) |
Nov 4, 2021 11:10 AM |
Feature Requests » API connections settings: make links to listings visible on mobileThis went out in the latest release: https://www.ownerrez.com/blog/more-settings-for-refundable-security-deposits-airbnb-status-weekend-rates-on-rate-table-vrbo-reviews-automatch-to-bookings (Posted Nov 4, 2021 11:08 AM) |
Nov 4, 2021 11:08 AM |
Blog » Guests Auto-Merge, Better Security Deposit Report, Channel Property Mappings, More Design Cleanup, Rate Push Tool DeprecatedHi Jim! [quote]I am assuming API connected channels still push rates?[/quote] Yes, nothing has changed about the API channel integration side. [quote]Are our current contacts now all merged,… (Posted Nov 3, 2021 1:04 PM) |
Nov 3, 2021 1:04 PM |
Blog » More Settings for Refundable Security Deposits, Airbnb Status, Weekend Rates on Rate Table, Vrbo Reviews Auto-Match to BookingsHi, everyone! We're back with a fresh batch of product update! This past week, we released 17 updates that enhanced and fixed some existing features. By the way - over this final quarter of 2021,… (Posted Nov 3, 2021 9:53 AM) |
Nov 3, 2021 9:53 AM |
General Help and Questions » Property Management and Trust AccountingHi Christine, We do not have a full trust accounting system where we show you what money is held in liability. That's something we're working on for the future but isn't in the system right now. … (Posted Nov 2, 2021 12:19 PM) |
Nov 2, 2021 12:19 PM |
Feature Requests » Better mobile experienceDoes your phone have a back button? Or a swiped left/right to go "back"? Most do, at least Android phones do. If so, doing that will do the same thing in the app as clicking a browser back button. (Posted Oct 28, 2021 2:27 PM) |
Oct 28, 2021 2:27 PM |
Feature Requests » API connections settings: make links to listings visible on mobileThe next release should include a fix for this. (Posted Oct 27, 2021 11:05 AM) |
Oct 27, 2021 11:05 AM |
Feature Requests » Forward OwnerRez CRM SMS message to a cell phoneThat's interesting research, thanks for sharing it with us. I understand how with the SMS/conversation side, a minute longer is annoying. FYI - the reason we queue isn't just the volume alone, it's … (Posted Oct 25, 2021 10:08 AM) |
Oct 25, 2021 10:08 AM |