|
HomeAway, TripAdvisor, CanadaStays we can create listings for automatically. BDC we cannot create listings for automatically (yet) -- you have to configure that on the BDC site first and then connect…
(Posted Jul 5, 2019 6:03 PM)
|
Jul 5, 2019 6:03 PM |
|
You can import the listing content using the Import from HomeAway/VRBO button at the top of the Properties area. Make sure to pick "update existing property" if you've already got a property created …
(Posted Jul 5, 2019 6:02 PM)
|
Jul 5, 2019 6:02 PM |
|
If you go to the site in Settings > Hosted Websites, click on the site in that list, it'll take you to the main site management area.
There is a Create Page button there at the top of the page/menu …
(Posted Jul 5, 2019 6:01 PM)
|
Jul 5, 2019 6:01 PM |
|
Yep, there's a trigger criteria for gap nights so you can create a template and trigger that will send it out automatically at a given day before arrival: https://www.ownerrez.com/support/articles/fi…
(Posted Jul 5, 2019 5:59 PM)
|
Jul 5, 2019 5:59 PM |
|
Yep, that's usually a good way to get started -- do an OR website which is fast and easy and then later if you want to develop something more advanced or hire a developer to do so you can always swit…
(Posted Jul 4, 2019 5:37 PM)
|
Jul 4, 2019 5:37 PM |
|
If you go to Settings > Widgets you will be able to create additional widgets and copy the embed code. Then go to the hosted site page and use the <> buttons to enter source mode on the Intro or Conc…
(Posted Jul 4, 2019 5:35 PM)
|
Jul 4, 2019 5:35 PM |
|
Yep, I've seen a lot of early/late requests with booking.com and also Airbnb. What I do on mine is to allow it provisionally if its under two weeks away but let them know in no uncertain terms that i…
(Posted Jul 4, 2019 5:32 PM)
|
Jul 4, 2019 5:32 PM |
|
The plans I've seen aren't *that* much more expensive than normal TI. Normals is usually 8 or 9% and CFAR might be a percent or two more.
(Posted Jul 4, 2019 5:30 PM)
|
Jul 4, 2019 5:30 PM |
|
Well, one thing that may make it easier is our new HomeAway API integration. With that, HomeAway passes across the guest credit cards to us and we run them on your processor, so that should help with…
(Posted Jul 2, 2019 7:07 PM)
|
Jul 2, 2019 7:07 PM |
|
Yep, we have assignment and acceptance for housekeepers on the todo list. It's been demoted a couple times for channel integrations, most recently Airbnb, but once that's done a housekeeping module w…
(Posted Jul 1, 2019 9:46 AM)
|
Jul 1, 2019 9:46 AM |
|
Yep, we have plans for both categorization of expenses and surcharges as well as tracking maintenance.
We're currently working through channel integrations, most recently Airbnb, but once that's don…
(Posted Jul 1, 2019 9:45 AM)
|
Jul 1, 2019 9:45 AM |
|
Awesome! Yep, booking.com can result in cancellations, but we try to make those as automated and painless as possible.
As long as you've got strict policies set, the bookings that do stick are worth…
(Posted Jul 1, 2019 9:43 AM)
|
Jul 1, 2019 9:43 AM |
|
This is an unfortunate limitation of Stripe. They do not allow Void at all, only refund (so the Void button will always be disabled). And they also don't return fees on refunds like most processors d…
(Posted Jul 1, 2019 9:42 AM)
|
Jul 1, 2019 9:42 AM |
|
If you hover over a cell, it will show you the exact change. You can also export to Excel to see all of the details.
PDF is a good idea -- in the meantime, most browsers let you print to PDF. So if …
(Posted Jun 23, 2019 1:41 PM)
|
Jun 23, 2019 1:41 PM |
|
OwnerRez pushes the nightly rate and a per guest fee if you have one.
Any other fees like cleaning fees, and also taxes need to be configured on the booking.com side and will pass through to OwnerRe…
(Posted Jun 23, 2019 1:37 PM)
|
Jun 23, 2019 1:37 PM |
|
OwnerRez supports all of the above (charging the card directly, booking.com payments, etc.). It will select the correct option based on the policy sent over from booking.com and whether they include …
(Posted Jun 23, 2019 1:35 PM)
|
Jun 23, 2019 1:35 PM |
|
There's a portal access area in the PM module that you can use to grant cleaning staff user access to view the calendar only, and give them the guest info that way: https://www.ownerrez.com/support/a…
(Posted Jun 21, 2019 3:55 PM)
|
Jun 21, 2019 3:55 PM |
|
Coming very soon! Almost done with dev and out for testing in a week or two, so I'd peg it as early July.
(Posted Jun 20, 2019 9:21 PM)
|
Jun 20, 2019 9:21 PM |
General Help and Questions » hosted website
So domains and DNS can host different services. A web site is one service and email is a completely different service. For the hosted websites in OwnerRez, we only provide the website part (this is t…
(Posted Jun 15, 2019 7:34 PM)
|
Jun 15, 2019 7:34 PM |
|
You didn't miss it -- I was just thinking that myself as I was writing that out!
(Posted Jun 15, 2019 6:31 PM)
|
Jun 15, 2019 6:31 PM |
