Topic | Posted |
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Feature Requests » Search in Blog, Forum and SupportYep, it's on the todo list! For now you can search everything with the search in the Support area -- that will search forums and blogs as well. (Posted Feb 20, 2020 7:01 PM) |
Feb 20, 2020 7:01 PM |
General Help and Questions » Short description - about the space - long descriptionYes, Airbnb doesn't have a long description like others -- they use the short description and then several other fields. Accommodations Detail is the one that syncs with The Space on Airbnb. Here's … (Posted Feb 20, 2020 7:00 PM) |
Feb 20, 2020 7:00 PM |
General Help and Questions » Any way to make multi-property ribbon look better on mobile phones for cleaners?Yes, the widget is designed to automatically resize smaller on phones. However, looks like your site layout is actually doing the opposite and zooming farther in on mobile, making the text bigger but… (Posted Feb 18, 2020 2:19 PM) |
Feb 18, 2020 2:19 PM |
Feature Requests » WheelhouseI checked with Wheelhouse and there's only 13 people they have on the list having requested integration with OwnerRez. I know we've had a lot more folks ask but I hadn't seen the signup form @BluMtnC… (Posted Feb 17, 2020 12:23 PM) |
Feb 17, 2020 12:23 PM |
General Help and Questions » VRBO rate push issuesThe new Channel Bridge version 10.19 has been released to solve the issue. Make sure you've got the latest: https://www.ownerrez.com/support/articles/channel-bridge-updating-to-latest-version and yo… (Posted Feb 17, 2020 11:35 AM) |
Feb 17, 2020 11:35 AM |
Feature Requests » Australian Holidays ListGo to Settings > Holidays and subscribe to the holiday list. We chose the most common ones so if there are extra in your state, you can add them as a custom holiday. (Posted Feb 17, 2020 8:47 AM) |
Feb 17, 2020 8:47 AM |
Feature Requests » Improved Email History FilterGood ideas, I've noted them down here! (Posted Feb 17, 2020 8:45 AM) |
Feb 17, 2020 8:45 AM |
Feature Requests » Alert for unread email(s)Yep, a dashboard for unreads would be cool. However also keep in mind that the read flags are not an 100% guarantee -- if a user has images disabled or privacy cranked up, their email client won't se… (Posted Feb 17, 2020 8:44 AM) |
Feb 17, 2020 8:44 AM |
General Help and Questions » Minimum stay if Friday/Saturday includedUnfortunately, this is a limitation of Airbnb (and HomeAway as well). They evaluate min nights based on arrival day only. I'm not sure why. OwnerRez for direct bookings evaluates min nights based on… (Posted Feb 17, 2020 8:43 AM) |
Feb 17, 2020 8:43 AM |
General Help and Questions » Arrival restrictionsI'm not aware of any workaround if you want the day restrictions -- that just seems to be an artifact of how they display them. I agree -- it's extremely confusing... to the point that while we were … (Posted Feb 17, 2020 8:40 AM) |
Feb 17, 2020 8:40 AM |
Developer Community » Kaba locks supportI've heard some feedback they may be planning changes to the API, but nothing concrete yet. Will let you know as soon as we know! (Posted Feb 17, 2020 8:39 AM) |
Feb 17, 2020 8:39 AM |
General Help and Questions » Mark upsIf you're giving some money to the owner and keeping some as the PM you can control that split and it'll correctly factor in to the owner and PM statements. Is that what you're looking for? Like a cl… (Posted Feb 17, 2020 8:37 AM) |
Feb 17, 2020 8:37 AM |
Feature Requests » Expenses / MaintenanceYep! So much we could drill into on the tracking and splitting of expenses and taxes. I'm sure it'll keep us busy for years to come :-) (Posted Feb 17, 2020 8:29 AM) |
Feb 17, 2020 8:29 AM |
General Help and Questions » Useful trigger - send cleaner message about long staysYep, that's a great trigger concept! We don't currently have a way to target other bookings in a trigger, but it's something to think about for sure. (Posted Feb 17, 2020 8:28 AM) |
Feb 17, 2020 8:28 AM |
General Help and Questions » Direct Website RatesMy suggestion would be to go the other way -- mark the listing site criteria for direct discounts "everything but" Airbnb, HomeAway, VRBO. That way it's simple and clear. And then set the channel bas… (Posted Feb 17, 2020 8:26 AM) |
Feb 17, 2020 8:26 AM |
General Help and Questions » VRBO rate push issuesWe've noticed some issues with channel bridge rate push over the past couple of days. Turns out VRBO changed the interface a bit, which caused channel bridge to stumble. We've submitted a fixed vers… (Posted Feb 16, 2020 11:31 AM) |
Feb 16, 2020 11:31 AM |
Feature Requests » Australian Holidays ListJust wanted to let you know this has now been released! (Posted Feb 10, 2020 12:25 PM) |
Feb 10, 2020 12:25 PM |
Feature Requests » Australian HolidaysJust wanted to let you know we've just released a standard Austrialia holiday list! (Posted Feb 10, 2020 12:25 PM) |
Feb 10, 2020 12:25 PM |
Developer Community » CSS helpYou can also apply CSS on element types or other classes already there. In this case it looks like you already figured it out :-D -- apply the color on the label element. We do need to go through an… (Posted Feb 8, 2020 2:53 PM) |
Feb 8, 2020 2:53 PM |
Feature Requests » WheelhouseThat'd be a question for Wheelhouse. We've given them our API for listing details and rate settings, but the development has to come from their side. We'd love to get them integrated -- feel free to … (Posted Feb 8, 2020 2:51 PM) |
Feb 8, 2020 2:51 PM |