Michelle J

OwnerRez Team Member
Joined January 2011
582 posts
Topic

General Help and Questions » Rate widget?

Hi, There isn't a rate widget at the moment, but it's been requested a number of times. As we work on our Hosted Sites feature (with limited beta users ATM) we're noticing quite a few things like t…

(Posted Jul 1, 2016 1:10 PM)

General Help and Questions » I searched and did not find - images in email templates

Hi Victoria, You can do it, but you have edit the HTML of the message for which is a bit of a clumsy way of doing it. Check out this forum thread for more information: https://www.ownerrez.com/for…

(Posted Jun 17, 2016 9:07 PM)

General Help and Questions » Change Billing date

Hi Claudia, Sorry for the delay in responding. I believe you mean changing the day the payment is due? You probably already know how to change the booking's arrival/departure dates (under the book…

(Posted Jun 17, 2016 7:37 PM)

General Help and Questions » Booking Page Overview

Oh I see what you mean. The guest total count in parenthesis. I don't know if you noticed this but when you hover the mouse over those booking strips (on the calendar) it shows you the adult/child/…

(Posted Jun 14, 2016 9:44 PM)

General Help and Questions » Booking Page Overview

Hi Claudia, When you say "booking page overview" do you mean opening a single booking or looking at multiple bookings on the ribbon, calendar or list? When opening a single booking, the overview pa…

(Posted Jun 14, 2016 9:09 PM)

General Help and Questions » External Calendar for Blocking

Hi Glenn, You're not missing anything. Our imports (whether iCal or Excel) have always been a one-time manual process, not an automatic thing that runs all the time. HOWEVER, that is changing righ…

(Posted Jun 13, 2016 10:39 AM)

General Help and Questions » Booked Confirmation Email

Hi Claudia, You can edit the Booking Confirmation Email now directly. It's a template. When we made the transition to a template (from the old "email paragraphs" system) we made sure to move over …

(Posted Jun 9, 2016 9:48 AM)

Feature Requests » Quoted amount breakdown for guests

Currently, there's no way to show the the breakdown unless they click forward with Book Now to get the full quote. We have considered before adding a "See Details" link right there that slides down …

(Posted May 25, 2016 11:49 AM)

General Help and Questions » List of payment partners

Yapstone, yes. In fact, we had a set of meetings with them awhile back and discussed integration. We haven't pushed that through yet, but that's definitely on the roadmap. Square we haven't looked…

(Posted May 25, 2016 11:41 AM)

Feature Requests » Coupon or discount line in the quote/invoice

Yes, you can enter negative items directly into quotes. You can do negative flat amounts (-50.00) or negative percentages (-10%). They both work. Coupon codes are on the dev roadmap already, but w…

(Posted May 25, 2016 11:40 AM)

Feature Requests » A search feature in the forum?

I believe that the search bar in the Support area does actually search blog and forum posts as well as support articles. We are working on these areas to really fill them out better. Try searching …

(Posted May 25, 2016 11:15 AM)

General Help and Questions » List of payment partners

Hi Nancy, Thanks for spreading the word and recommending OwnerRez! We really appreciate that! I just created a payment partners support page here for you: https://www.ownerrez.com/support/article…

(Posted May 25, 2016 11:14 AM)

Developer Community » Reports -- Home state of guest

Great idea, Whisperwind!

(Posted May 18, 2016 8:01 AM)

Blog » Hey, did you know that we...?

Hi Rebecca, We do have plans for importing review data from listing sites. There was a negotiation for this directly with HomeAway awhile back, but it did not yield fruit. We have other ways thoug…

(Posted May 17, 2016 2:28 PM)

General Help and Questions » Review Widget?

Hi Rebecca, We do actually have plans for reviews, yes! We've had a couple of small projects on the back burner for that for awhile. The idea is to collect reviews from the listing sites (VRBO, FK…

(Posted May 17, 2016 2:24 PM)

General Help and Questions » Can you change the calendar frame color?

Hi Janice, There isn't a specific setting on the widget that lets you change those colors. However, there is a CSS Url field you can use to host your own CSS file and override any style/color you w…

(Posted May 16, 2016 8:35 AM)

General Help and Questions » I'm able to delete scheduled email from a booking emais page

Good morning Ella, The delete issue should be fixed now. Please try to delete this on your side, and let me know? Thanks, -Michelle

(Posted May 9, 2016 7:43 AM)

Blog » Welcome, FirstData users! OwnerRez can now take credit card payments via Payeezy!

Like FirstData andthe Payeezy gateway? OwnerRez now fully integrates with theFirstData/Payeezygateway for credit card processing. Alltransaction types (payments, security deposits, refunds, voids) …

(Posted May 6, 2016 4:32 PM)

General Help and Questions » Totals on Outstanding Balances

Hi Claudia, Great to hear from you again! That's a great suggestion. You could figure that out right now by using the Export button above the grid and then opening in Excel sum'ing on the column. …

(Posted May 5, 2016 3:12 PM)

General Help and Questions » Inquiries and the 'Big Three'

Ella, will do. There has been a greater push for that feature lately, and we may have an early beta version of this out in just a few weeks actually.

(Posted May 5, 2016 3:06 PM)