Joel P

OwnerRez Team Member
Joined October 2009
140 posts
Topic

General Help and Questions » Why am I getting back to back bookings?

If you're API integrated this shouldn't happen. It might be something misconfigured. If you write in to us at help@ownerreservations.com we can take a look at your account and help you nail down the …

(Posted Jun 2, 2021 4:58 PM)

General Help and Questions » API and only one property of two properties

After you setup the Vrbo integration, click the "Change Property Mappings" button on the properties tab of the channel. There you can select as many or as few properties to include as you like.

(Posted Jun 2, 2021 4:25 PM)

General Help and Questions » Disable pulling from my website (non OR) to OTAs

The rates you configure in OwnerRez are used for your direct bookings and channels, but you can add a premium increase to the channel integration settings. Alternatively you can add automated discoun…

(Posted Jun 2, 2021 3:34 PM)

Feature Requests » Managing VRBO service fee when entering charges

[quote=BlueMtnCabins][quote=Ken T]This should now all be handled by Channel Bridge or our Vrbo API.[/quote] I know I asked before. Is there any way to have field for Vrbo (or other OTA) service fee…

(Posted May 19, 2021 7:38 AM)

Feature Requests » Xero Integration

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/xero-integration-2)]

(Posted May 12, 2021 7:24 AM)

Blog » Request To Book mode & Offline Security Deposits for Airbnb, Copy Seasons Forward, Rate Excel Import, New Vrbo Amenities (Wifi!)

[quote=Le Touquet Holid]Could we have some drop-down options for VRBO wifi speeds to cover 4 - 25 mbs. Some rural properties struggle to get anywhere near 25. Thanks [/quote] Unfortunately, Vrbo…

(Posted Apr 22, 2021 7:53 AM)

Feature Requests » AirBnb API Offline Security Deposits Request

Hi Brendan, I reviewed your templates and couldn't find the one with the BUFIXUP link. If you write into our help desk (help@ownerreservations.com) with an ORB number or a Template name we can tak…

(Posted Apr 14, 2021 12:17 PM)

Developer Community » Webhooks and feature idea/request.

Hi Lui, We do have a webhooks architecture in place, but it has not been fleshed out with lots of event types yet. We hope to add a lot more features to that as we flesh out our API v2. I can't gi…

(Posted Apr 14, 2021 11:11 AM)

General Help and Questions » Verify Email / Domain

It's done, just hasn't made it all the way through testing phase yet. Should be coming out soon! 🙂

(Posted Apr 9, 2021 2:54 PM)

Feature Requests » Email tag for the last 4 digits of a bookings mobile phone number

Hi Sloanish, This is a duplicate of https://www.ownerrez.com/forums/requests/code-field-for-last-4-digits-of-the-guest-primary-phone-number make sure you vote over there to consolidate all the votes…

(Posted Mar 31, 2021 9:27 PM)

General Help and Questions » Accidentally disabled airbnb sync now cant make it work

Hi Ozan, Can you try clicking the Disable button on your Airbnb channel and the re-enabling it? You might have to resign into Airbnb.

(Posted Mar 31, 2021 9:26 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/email-tag-for-the-last-4-digits-of-a-bookings-mobile-phone-number)]

(Posted Mar 31, 2021 4:55 PM)

General Help and Questions » Verify Email / Domain

Thanks for the report, Rob! Looks like we got too strict on the TLD validation. We'll loosen that up in the next patch.

(Posted Mar 30, 2021 2:48 PM)

Feature Requests » Re-Sending a prior email to a guest

Emails sent by triggers can be resent from the "Emails" tab on the booking. Ad-hoc emails can't be resent, but you can find them in the communication history and copy the contents into a new email.…

(Posted Mar 18, 2021 6:05 AM)

General Help and Questions » Tags and message triggers

Yep! You can use "Everything but" to match any booking that does not have a particular set of tags.

(Posted Jan 6, 2021 5:05 PM)

Feature Requests » Widget to Display Photos

While we don't have a straight html widget you can embed just anywhere, we do now offer a (beta) wordpress shortcode for the photo carousel. If you've got the Hosted Sites premium feature you can se…

(Posted Dec 29, 2020 12:30 PM)

Feature Requests » RentalAgreement - custom fields for variable clauses

Fixed conditions like the pool or beach rules can be done with Property custom fields. Just add a custom field for properties called something like "Legal Agreement Clause." Then fill it out on each …

(Posted Dec 10, 2020 9:39 AM)

Feature Requests » Vote on Feature requests?

Just in case you didn't notice, you can now vote on feature requests!

(Posted Dec 3, 2020 5:07 PM)

Feature Requests » Text notifications for bookings

This feature is currently in private beta. Follow the latest on this feature topic: https://www.ownerrez.com/forums/requests/texting-from-ownerrez

(Posted Nov 4, 2020 3:07 PM)

Feature Requests » Texting (SMS) from OwnerRez

[A topic (https://www.ownerrez.com/forums/requests/text-notifications-for-bookings) was closed as a duplicate of this topic]

(Posted Nov 4, 2020 3:07 PM)