Feature Requests

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This feature is currently in private beta. Follow the latest on this feature topic: https://www.ownerrez.com/forums/requests/texting-from-ownerrez

[A topic (https://www.ownerrez.com/forums/requests/text-notifications-for-bookings) was closed as a duplicate of this topic]

Looks like this was done.
https://www.ownerrez.com/support/articles/wishbox

Could we have an option to include channel black out dates in the exported ical feed. Some OTA's are connected via ical only and it would be useful if the ical export from Owner Rez could follow any channel blackouts set. It doesn't need to be complex just include any blackouts set in the feed.

This can be done using Add-On Services:

https://www.ownerrez.com/support/articles/add-on-services

That's doable using our Add-On Services:

https://www.ownerrez.com/support/articles/add-on-services

Hi, I know that creating custom surcharges can be done and added manually to the quote, but for those who are booking through the website, I can't see a way to give people a way to add any of these surcharges themselves. The best I've come up with is using a custom field to collect info on which surcharges they will be wanting, but then we have to manually go in and add those for each quote, from what I can see.

Is there a better way to do this yet? If not, is it something in the works? I understand the challenges of how this would integrate with various channels, but when booking through our website using the widgets provided, the number shown there only includes the base rates and that means the final price isn't accurate as seen, plus it's extra manual time on our end.

(For context, this is a lodge with cabins and sleeping bunkies, and options to bring a trailer or tent additionally. The tent/trailer option is one of the surcharges we are having to do manually each time.)

It would be good if the column headers would be static when scrolling a report.

We don't have the quote triggering in yet. Once we do, that'll apply for email as well as SMS -- it's a matter of adding another type of trigger that's not for Bookings, not just adding a type, as you can already trigger for SMS's.

Vote on the feature request over here: https://www.ownerrez.com/forums/requests/quote-email-trigger

Just checking on this. Thanks

Could there be some sort of visual indication of a Channel Blackout on the Calendar View? I'm blacking out all channels due to Covid lockdown but keeping dates open on my own website in case i get any essential worker bookings.

It was when you set up a scheduled email from the bottom of the booking emails screen.

It only gives you a date option to send not a time. Also it would be good if the template drop down had an option for blank email. At the moment you have to open a template and delete contents if you want to create an email from scratch. For example I wanted to set up a one off check out email for a guest departing in the morning and I wanted to send it at 8am.

Does that make sense.

This feature is available - triggers now allow you to set a specific time of day, not just the day itself.

Can an option be provided to schedule an email at a specific time?

Can we add VENMO as a payment option?

I think they are working on creating the tagging functions so that's great. I just hope we'll end up with a way that users can filter using multiple options at the same time!

I found the CSS workaround for this.

I'd really like to see the Owners area built out further to allow for some automation of messaging to them as well. The software does a great job of smoothing out much of the bumps with bookings and interfacing with guests, but I second that it would be so nice to have some tools to help make the interfacing with owners side of the Property Management business go much smoother!

I love the rotating images of properties that goes in the background behind the booking widget on the home page of my Owner Rez hosted site. I think it would be cool if there was an option to display a small link in the bottom corner of the image that says "See More of This Cabin" that users could click to be directed to that property listing. We are just setting up our OwnerRez site but our old website had a similar rotator area and guests would get this glimpse of a cabin in the rotator and want to check out THAT particular property but have no way to find it.

Remove SSL and CC language from bottom of guest forms where it doesn't apply

I agree on adding custom fields to owners, and I created specific requests for tags and notes on owners too:

https://www.ownerrez.com/forums/requests/add-tags-to-owners
https://www.ownerrez.com/forums/requests/add-notes-to-owners

Since we're tagging lots of things now, how about being able to tag owners? Tags and notes both, though I already made a request for notes separatedly since they are maybe different things.

I'd the ability to store a running list of notes about my owners (talking owners in the PM sense)

The different APIs work differently, so some of them can have sync timing controlled more directly than others. Airbnb will usually sync right away, but VRBO has to wait until their server polls us, which can be awhile. In that case, really what we're doing is setting a flag indicating that they *need* to sync with us, but it won't *actually* sync until they come 'round and ask if we have anything new for them.

So this feature is already provided to the greatest extent possible with the technology in use by each API connection.

I am trying to setup an OwnerRez hosted website and wanted to add a "Contact" page with a general contact form. Support suggested I use the Booking/Inquiry widget to create my contact form and embed it into a custom page. Sounded like a simple enough solution, but I can't figure out a way to NOT have the calendar or the number of adults/guests field display on the inquiry form widget. I'd really like to have this inquiry form for potential property owners who would like to use our management services not booking a place. This limitation means this widget is really cemented to be just a booking form not a flexible booking/inquiry widget. I am hoping maybe I'm just missing something, but if not then perhaps this is a new feature request?

What about just a shortcut to that tool that is really easy to find. That would seem pretty simple to add?

We would really love to use the Property Management Module to help with new owner onboarding. We are working to rapidly build our management portfolio but are having a difficult time keeping things organized. While considering seeking out additional third party software to help us with these tasks, we realized a lot of the features we need are already built into Owner Rez.

One of the main things we'd like is to be able to add "Custom Field Definitions" in relation to "Owners." We would like to capture pieces of data like commission rate, nightly rate ranges, management contract renewal dates, etc.

We'd then like to use these custom fields to help us auto-generate management agreements that could be signed using the digital signature feature.

I think all these functions currently exists in Owner Rez, but are not quite linked together. I understand there is often more going on under the hood that might interfere, so I'm not sure how difficult these changes would be to actually implement, but I know these improvements would certainly encourage your property managers across the board to build their portfolios faster.

I appreciate your consideration. Thanks!

Yes, we also use Smartbnb just for the automated review function now that I switched to OR. So I'm voting with my money since I'm willing to spend extra money for this feature by keeping the SBB subscription.

It would be VERY helpful to be able to drill down on data elements on reports. For example, run the tax report. It would be good to be able to click a number/amount and see a list of the underlying numbers. It makes verification easy or get you to a specific issue booking.

When filtering bookings using tags in the list view could the Tag be outputted to the generated excel file?