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Thank you for being such a great company as well as a great group of people. You do things with honesty, integrity and with your clients always at the top of your decision making processes. Your supp…
(Posted Jan 24, 2024 6:47 PM)
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Jan 24, 2024 6:47 PM |
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But can we maybe categorize it as something else to trick the system? I tried with a few categories but it didn’t without. Maybe if we just don’t call it “cleaning fee”?
(Posted Oct 16, 2023 6:28 PM)
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Oct 16, 2023 6:28 PM |
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Is there a way to blend it with the cleaning fees for Airbnb? When I blend it for direct quotes it doesn’t show up but cleaning fees are still broken out on Airbnb….
(Posted Oct 13, 2023 7:40 PM)
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Oct 13, 2023 7:40 PM |
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Also should we checkmark this option: “Auto-generate the charge description based on the amount above (recommended)” ?
(Posted Oct 2, 2023 10:23 AM)
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Oct 2, 2023 10:23 AM |
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I had a look at your OwnerRez Pricing Preferences settings and they're all still configured to show the guest a detailed breakdown which is why the clients are seeing each item.
https://uc.orez.i…
(Posted Oct 2, 2023 10:15 AM)
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Oct 2, 2023 10:15 AM |
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Hi they’re the ones that directed me here (for new feature requests)….
I think that the issue is mainly with direct bookings because all of the details are broken out in different line items in t…
(Posted Sep 29, 2023 10:28 AM)
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Sep 29, 2023 10:28 AM |
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Thanks Adria
Hi Maged:
For Airbnb, you should be able to roll surcharges into rent.
For Vrbo , if you mark the surcharge as "categorize as a rent. line item"
https://uc.orez.io/w/files/c93b…
(Posted Sep 28, 2023 3:52 PM)
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Sep 28, 2023 3:52 PM |
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I agree as well. I talked to a few VRBO hosts and the Affirm payment option is very important to them. The VRBO PM integration rep also just told me this morning that Affirm accounts for over 30% of …
(Posted Sep 27, 2023 9:26 AM)
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Sep 27, 2023 9:26 AM |
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Is there any way to impute certain surcharges into the nightly rate? Kind of like Airbnb is doing?
Because multiple line items of surcharges is a turn-off for guests and many platforms are trying …
(Posted Sep 27, 2023 9:21 AM)
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Sep 27, 2023 9:21 AM |
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Thanks for your hard work with fixing the issue during the holidays. OR has been more than rock dependable for me for over five years now and the team has always been extraordinary. Things happen som…
(Posted Dec 27, 2022 11:20 AM)
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Dec 27, 2022 11:20 AM |
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That's great news. I love everything that Owner Rez has to offer. It always feels very turn key compared to other solutions and they know exactly what we need before we do ourselves. I've tested the …
(Posted Oct 25, 2018 2:14 PM)
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Oct 25, 2018 2:14 PM |
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I was glad with the Online Quickbooks integration but when I tried to integrate OwnerRez told me that my Canadian version of QuickBooks isn't integrated yet.
Does OwnerRez have plans to integrate th…
(Posted Mar 24, 2016 8:21 PM)
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Mar 24, 2016 8:21 PM |
