It would be so awesome if OwnerRez allowed same-day bookings but up until a designated time. For example, we would love to allow same-day bookings until 4:00pm (our check-in time). We like to be able to double check our units before guests arrive ~ which we can't do if they book late at night. We don't want to block same-day bookings altogether, but it would be so great to allow them earlier in the day and not late at night.
Another side of that is also when people book at say 2:00am, expecting to get in right away. But since it's a new day, check-in isn't until the afternoon.
Same-day bookings are tricky. It would just be great if there was a way to allow same-day bookings within a designated time frame.
This is an Airbnb API setting. You can create the global account setting via Settings > API > Airbnb > Change and scroll to the bottom. You can override for a particular property via Properties > Select Property > Channel Rules > Edit
Yes, I definitely agree! You can set the booking cut-off time in Airbnb, but it does not allow you in OwnerRez. So that means you cannot have a booking cut-off time for your direct channels. This has caused some of our hosts to have guests checking in at around midnight when they book either directly or through VRBO. In VRBO it does not allow you to set a same day booking cut off time as well. I think this would be a very important and valuable feature to have
Vrbo historically has not allowed same-day bookings at all.
Indeed. It's understandable as same-day bookings have higher risk (higher rates of fraud, higher risk of parties, higher risk of owner not realizing a booking came in and not having the property ready or sending access info, etc.), but interestingly, Vrbo does not have a way to get around this even internally--if a guest calls Vrbo with a problem and Vrbo needs to relocate them same-day, even a senior Vrbo customer service agent cannot rebook them at another listing same-day. The only option is to relocate the guest to a hotel (Vrbo does have access to Expedia hotel inventory, which they use when relocating guests).
(Not really on-topic for this thread, but it's an interesting observation.)
I think it would be easier to develop a feature that can block single night same day at a user defined xx:xx PM cut-off and unblock in the morning. That would serve all channels including the hosted website and widgets without to need to adjust a lot of other components in the software.
Ken, in the mean time, this feature request is identical, I think they would be merged and votes added up:
Yes, we would love to be able to set a cut off time for same day bookings. We need to be able to check the home prior to check in but do not want to do this after hours.
Agreed! We have been getting more and more last minute requests. We are professional VRMs and Guests can book on airbnb same day but not our direct ORez site? It's a bad look for us all :(
