Leaving Hostaway because of their booking fee?

"How did you hear about us?" Book Now/Inquiry Widget

Status: Requested 6 Votes
RCRetreat
Oct 11, 2023 1:46 PM
Joined Aug, 2021 2 posts

Please consider adding the following question to the Widget:

"How did you hear about us?"

This is an invaluable way to find out where our customers are hearing about us. It also allows us to help determine the ROI of our advertising dollars.

Caleb M
Oct 13, 2023 4:05 PM
OR Team Member Joined Mar, 2022 174 posts

Hi,

This is a great idea, and already possible in some capacity. To clarify we have developed some related code and worked with clients in the past to change the "Comments" field to read as you've requested.

If you'd like to do the same you'd do so by going to Settings > Widgets > select that Booking/Inquiry Widget > click the Change button. Then, scroll down until you see Conversion Tracking > Widget Loaded

You'll then enter this code on line 1 within the "Widget Loaded" field:
 
<script>     $('[for="Comments"]').text('How did you hear about us?'); </script>

If you're having difficulties, please reach out to our helpdesk and we'd be glad to offer support.

~Caleb

Dave Bruder
Oct 14, 2023 1:38 PM
Joined Mar, 2017 6 posts

you can capture this in a custom field as guests are completing the rental agreement

RCRetreat
Oct 14, 2023 1:52 PM
Joined Aug, 2021 2 posts

you can capture this in a custom field as guests are completing the rental agreement

If you don't mind my asking, how does one do this?

Bri
Oct 14, 2023 9:05 PM
OR Team Member Joined Mar, 2022 110 posts