The quality of the customer service responses from OwnerRez is outstanding. My question is usually thoroughly answered in the first reply.
Compare and contrast with just about every other organization out there, where you may get a quicker answer, but it's usually a canned response from the help files you've already gone through. For anything substantive, you have to play tiddlywinks with the person who doesn't know anything until finally getting bumped up to someone who might (or might not) know something.
Thank you Rex. I don't have any other tickets open. I'm just new to OwnerRez and wanted to know what to expect in regards to getting help when I need it.
