New Airbnb rules for security deposits?

Has anyone seen this from Airbnb this morning?

(Full text below the screenshot)

Seems like they want deposits (even api host offsite holds) to show up as a fee in their check out.  They’re trying to show all the fees upfront on the search The problem is the deposit is a hold not a charge, but if they show it, it’ll look like a charge and make listings with holds/deposits seem more expensive.   I hope that’s not what they’re doing, but I can imagine it is since they’re trying to discourage off site activity.

in any case we have one month to comply and it seems like a new OR feature will need to be developed to make this work. 

OR support please advise!  

Pm Review our updated offsite payment and fee policy
We’re updating our Offsite Payment and Fee Transparency Policy to strengthen trust in our community, provide more clarity to guests, and comply with price-transparency laws in the US, including a new Federal Trade Commission rule.Here's what you need to know

• Mandatory fees that guests need to pay, such as utilities, pet fees, and resort fees, must be included in the nightly price or “Additional Charges” in your calendar’s price settings.
• Any mandatory fees not included in a listing’s total price at checkout are no longer allowed.
• Optional add-ons, like paid parking, can be offered to guests but must be stated in listing description or house rules and processed through the
• Any reservation changes, such as dates or number of guests, must be made directly to the booking by selecting “Change reservation” in the reservations details page.
• Security deposits can no longer be collected, with limited exceptions. To address damage or accidents that happen during a stay, Airbnb offers top-to-bottom protection through .
• Payments for all fees must be processed through Airbnb with limited exceptions.

These updates, effective May 10, 2025, will make it easier for guests to understand the cost of staying at your home and book with confidence.

Review your pricing now to make sure all fees are clear to guests at checkout.

in any case we have one month to comply and it seems like a new OR feature will need to be developed to make this work. 

Long story short, nothing changes for OwnerRez users!

Short story long, we can break down that email into smaller parts:

• Mandatory fees that guests need to pay, such as utilities, pet fees, and resort fees, must be included in the nightly price or “Additional Charges” in your calendar’s price settings.
  • All OwnerRez surcharges are sent either as part of Rent or as Additional Charges already. 
  • Security Deposits are displayed on the Airbnb Checkout page:
  • 
• Any mandatory fees not included in a listing’s total price at checkout are no longer allowed.
  • You're not allowed to have an undisclosed fee that's required to pay upon arrival (such as a parking pass or HOA fee) - they must be included in the listing and prepaid through Airbnb.
• Optional add-ons, like paid parking, can be offered to guests but must be stated in listing description or house rules and processed through the 
  • As an API Property Management Software user, you have the "Collect Offline Fees" flag on your Airbnb profile. Offerings must still be listed in your Airbnb description, but can be paid through OwnerRez.
    • If for some reason you are in contact with Airbnb and the agent says your account does not have the "Offline Fees" flag, ask for their name and a case number, and write in to help@ownerrez.com so we can assist.
• Any reservation changes, such as dates or number of guests, must be made directly to the booking by selecting “Change reservation” in the reservations details page.
  • This is how everything works anyway, changes are made on the Airbnb Reservation Details page. These changes are not made in OwnerRez for Airbnb bookings!
• Security deposits can no longer be collected, with limited exceptions. To address damage or accidents that happen during a stay, Airbnb offers top-to-bottom protection through .
  • You are one of the "Limited Exceptions" as stated in Airbnb support articles 2827, and 140. If you have an Airbnb representative or a guest disputing your eligibility of collecting Security Deposits, we have more information and suggested replies in our Support Center: https://www.ownerrez.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#offline-secdep-complaints
• Payments for all fees must be processed through Airbnb with limited exceptions.
  • As an API Property Management Software user, you have the "Collect Offline Fees" flag on your Airbnb profile.

I hope this clears everything up, let us know if you have any other questions!

Thanks Rex!

I have mandatory extra cleaning fees(s) for stays of certain lengths,  but no matter how I try to set it up in OR, Airbnb doesn’t find the extra cleaning fees.   Sounds like I need a solution, can OR help?