Can you please direct me to a document that discusses how co-hosting listings works? I own the property and have a PM who also uses OR. How do I best achieve letting the PM manage everything (bookings/communications etc) but also have the listing show up on my direct book site. I'd also like the reviews to stay with my house should I part ways with the PM in the future. Does this mean that she should be the co-host and if so how does she manage the listing and communications?
And OwnerRez itself does not support cohosting, per se - you can share your credentials with anyone you please, or, if you're using our Property Management premium feature, you can create a Portal Access account with Admin privileges, but in both cases the other person will have full access to everything, not just specific properties.
And OwnerRez itself does not support cohosting, per se - you can share your credentials with anyone you please, or, if you're using our Property Management premium feature, you can create a Portal Access account with Admin privileges, but in both cases the other person will have full access to everything, not just specific properties.
Hi Ken,
Is this something that is on the radar at all? I've seen posts requesting being able to give more access to property owners going back to 2019. I may have an isolated example, but I took over managing a property that my parents own recently and my dad would love to be able to see guest's communications and interact with them directly. I know I can give him admin access to my account to enable that but the all-or-nothing option isn't ideal.
Yes, this is indeed on the radar, but it's a massive amount of work that is ongoing, and additional permissioning features will be evolutionary over time.
Any questions you may have you can reach out to our helpdesk to get direct answers, alternatively if you have recommendations the best path is to check if it's been suggested already! Use the link below to search our Feature Request forum. If it's not there you can write this up as a suggestion so other clients can vote up your ideas for new and improved features in OwnerRez:
