Ken T said:
No, only the Portal Access requires the premium Property Manager feature.
You can read more about the various options for communicating with cleaners here:
https://www.ownerrez.com/support/articles/bookings-display-for-cleaners
None of those options work well in my opinion. It’s too hard to explain to people to use an iCal link. I did it with 4 different people and exactly zero figured it out from my excellent ;-) instructions.
What cleaners typically appreciate is a table listing all upcoming and future booked dates in a calendar format, and a table of cleaning dates plus an indication about whether it’s going to be a back to back, or same day turnover where time is limited.
There are other desirable details such a length of upcoming stay and person count but that’s just a bonus.
Currently OR doesn’t give any way to create such a report. Which in my opinion leads to a risk of missed cleanings. OR has no way to aggregate multiple bookings into a triggerable email template.
I currently use a cleaner who refuses to use a cleaning app like resortclean. So as a workaround I have to manually maintain such a table and keep resending it along with screenshots of the ribbon calendar.
In the past I’ve had a cleaner who maintained her own calendar and all I needed to do was send her triggered emails at booking create and also at change or cancel. But she was very technically astute.
