...perties fully on the App and it has been GREAT - before I had a Centralite keypad with MyQ and RBoy which is now not possible.
I have had a couple of calls with support they have some really cool stuff coming down the pipe... like OR they launch new features monthly and sometimes more often.
They don't have Daikin integration yet but will likely come soon if the Thermostat feature takes off......
This really doesn't help when none of this shows in the calendar we are viewing when we are creating quotes!!!!!
I need to see this stuff when I'm preparing quotes for guests. I also need to see availability for ALL of my properties, and to be able to prepare multiple quotes for multiple properties in response to a single inquiry.
While we're on the subject...
Could we please have the facil...
...vailable.
Note that, with Airbnb, you can already create a custom quote in OwnerRez and send it to a prospective guest via the API.
News on which piece in particular? 2022 did bring some big accounting things.
We are currently pushing hard on large PM work (which includes how expenses are handled and also includes some reporting changes), other accounting things, and lots of other stuff.
None of the reports per-se have the listing site reservation number on them but there is a data export that has it.
Go to the Bookings tab and go to List view, then use the Export button in the top-right to export to Excel. That will include the reservation number (and a ton of other stuff about the booking).
...Air (which pretty much everyone does) you will have to get used to accepting Book Now requests and using their message thread.
* We are working on tools to work WITH the message thread and Book Now stuff that they send.
* It is more important than ever to export your records out as the walled gardens put up their high walls
...onfirmation email might be wrong)
- Check-in and Check-out policy
- House access code for the lockbox
- Specific reminders about the area (fishing licenses, etc)
You can find the custom paragraph stuff in your property area under the Email Settings tab.
Awesome!
Yep, on the logged in site on your booking area it only searches the bookings and stuff in your account.
To search support articles, forums, and blog posts, use the search box in the support area: Yes, we know we need to put that at the top of the screen here :-)
Sounds like you already found everything you need, but here's an article about doing pre-arriva...
...te - guest email, phone, charges, payments and more. You want all that in OwnerRez so you can manage bookings directly without logging ina nd out of channel constantly, and you want your down-stream stuff (reports, search, QB integration, etc) to be accurate across all bookings whether channel or not.
Channel Bridge is a work in progress and it will be for a long time. It's a fairly difficult proble...
Hi Paul,
Thanks, that sounds great. No issue with the delay. We're working on the PM and finance stuff at the moment. At some point within the next month, we'll need to set up a demo with them and get a free trail as their website (probably on purpose) contains very little real information. We thought that we'd check what you know first about the interface before going that route since OwnerRez ha...
...gers for each property if you want, but only one System Message for the whole account (for each type of System Message).
Usually, though, it's way easier to just do one template that has the overall stuff that's the same per property, and then use the Insert Field button to insert fields for the parts that change like property name, address, etc. Don't create a custom field for the entire body (althou...
...internet, firewood, mountain, forest, waterview, waterfront. I need to write an article about how all that works for this one -- the other widgets are pretty self explanatory but the search picks up stuff from many different areas.
Adding more buttons is something we will be doing for sure, but as you know we like to start small, see what the different use cases are, and then iterate from there. At a...
...te end changes instantly because it's built on the same infrastructure. All of our security, routing, load balancing, etc infrastructure handles the website end so you never need to worry about that stuff. And your page are always up to date because it pulls directly your OR account.
With your own third party website (Wix, GoDaddy, Wordpress) you have to manage those content pages on your own. We ha...
No updates yet - sorry about that! 😥
We keep having to back-burner stuff like that because of important features that pop up. We just finished a large HomeAway API update for instance which slowed down a bunch of other things. And now we just signed with Airbnb so that will be coming too in the near future, also slowing down some things. There are certain features that we are forced to drop everyt...