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  • Blog

    Calendar not showing new bookings?
    12 years ago

    ...efresh, you should not need to do this ever again.

    Also in this release, a number of email changes were made that will be explained later by Sam. If you click on the Email menu, you'll see the new stuff. We went ahead and released the email changes as well since they were ready to go out.

  • Blog

    getawayGoGo, Google Analytics for Searching, Juneteenth, WordPress Plugin Graduates
    2 years ago

    ...R logo on Setup Interview. Apparently, we still had that ancient palm tree appearing at the end of the interview! It's been removed. Is this a bug? I don't think so, but hey it was on the list of stuff that was fixed, so now you know. 😉

    Clarify channel bridge import failures. When running a Channel Bridge import, you might have seen this error message "Cancellation status of booking (false) doe...

  • Blog

    Create quotes (or check rates) quickly right from the ribbon!
    7 years ago

    ...me you look at your ribbon calendar, you'll notice that a little green button appears as you hover over the empty cells.

    Give that a little click, and bam - up pops a quick quote box witha bunch of stuff prefilled for you including the rates and any rules or warnings that might prevent the guest from booking.

    You can edit the quick quote and instantly see the rate and rules change.

    Just hit the E...

  • Forums

    Paul W in response to: Correct way to handle vacation rental payments in Quickbooks (not integrated with OR) ?
    1 year ago

    ...invoice for each payment)? Also, can you elaborate what you mean by the final "close out" invoice you specify? What exactly is this?

    Not yet. We've been hunkered down on messaging, website and PM stuff since then. We do plan on working on QB updates throughout 2021, but no ETA yet.

    The difference in model is basically that income isn't realized until the booking actually arrives and the money i...

  • Forums

    Paul W in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
    6 months ago

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...

  • Forums

    BlueMtnCabins in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
    6 months ago

    ...<< must have
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff << not sure what that looks like
    - they have to check, initial or both to all of these << must have
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on...

  • Forums

    BlueMtnCabins in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
    6 months ago

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...

  • Forums

    Customize the daily checklist?
    2 years ago

    I would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info?

  • Forums

    Celine in response to: Sum of Tax
    5 years ago

    ...OwnerRez provides) as I have to remit to the mountain and remit to Revenue Quebec.

    Works great right now in my spreadsheet set up but I'm adding a second property in that area and would love it if stuff was more automated.

    Thanks!

  • Forums

    Sam Westcott in response to: Commission Reports
    12 years ago

    No, the grant access/permissions stuff was backburner'd for other work. You could always share the same login, of course.

  • Forums

    Chris L in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
    2 years ago

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers.

  • Forums

    BlueMtnCabins in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
    2 years ago

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

    exactly! Paying taxes is a small inconvenience...

  • Blog

    Paul W in response to: Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere
    4 years ago

    ...pumped out of the factory right now.

    EDIT: Maybe you knew about that and you're referring to deeper integration - like automating triggers for that. Very high on our To Do list. we have some great stuff dropping in the next couple weeks but unified inbox, SMS and website changes are very much front and center.

  • Forums

    Paul W in response to: OwnerRez App
    4 years ago

    @Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on push notifications, we've kicked around the idea of having System Alerts go from email to text (or both) so that you get a text message instantly for certain things. That would help and make it so we didn'...

  • Forums

    Chris Hynes in response to: Update language in {BBINFO}
    4 years ago

    The fix has been released (last week), along with a ton of other stuff:

  • Blog

    Chris L in response to: Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaning
    4 years ago

    Yep—I’d love to see triggers for Airbnb messages. A lot of the stuff I email to the proxy now (checkout reminders and instructions, etc.) is better suited to the Airbnb message stream. Hope that’s coming soon!

  • Forums

    BlueMtnCabins in response to: Anyone using RedAwning
    4 years ago

    ...gement-third-party-middle-channel-managers
    I think the only channel that will matter (that Ownerrez does not already have) will be Google vacation rentals (or they fall under hotels?). All the other stuff is either redundant or fluff with no added value.

  • Forums

    JTVRs in response to: Getting "double title" effect in hosted website
    5 years ago

    Good, but that was one of nine property pages. The others are the same. I just couldn't figure out where to put that line. Is there a way to directly update stuff like that or the HTML on a hosted website without getting crazy?
    Where did you put it?

  • Forums

    Paul W in response to: sent guest email / guest responded / responded email not showing up in OwnerRez
    5 years ago

    ...guest replies, their reply goes back to you directly, not to OwnerRez. We do this on purpose to keep the communication between you and the guest. We have designed and worked on some "Unified Inbox" stuff but it's been back burner'd several times. It's a major undertaking and not necessary for a lot of users. It's something that needs a lot of work to really get right and be useful, otherwise it jus...

  • Forums

    Adria in response to: I'm lost and I am not sure figuring this all out is worth it? (please don't flame me)
    4 years ago

    ...at, too.

    Each step, just one at a time, step by step, get it properly set up and only then do I move on to the next one.

    The other change to my technique is that I set aside a time to work on my OR stuff (I have a real job), I open an email and as I go through my project I type up all my questions and when I am done for the evening, I send the email and know I will likely have my answers within 24 ho...