Trial Demo
OwnerRez

Search results

273 results in 0.002 seconds

  • Blog

    New OwnerRez pricing for 2021
    4 years ago

    ...most of you already pay more than the 20/month minimum, but we have many users that still hover around that price point. Even without Channel Management, that 20/month price point gives you tons of stuff - the world's best calendar import/export engine, widgets, triggers, messaging, CRM, reporting and much much more. But at 20/month.... quality is not sustainable. We are not willing to sacrifice q...

  • Blog

    Wildbit turns 20, Vrbo Hackers, Airbnb IPO for Real This Time, PropTech Interview with our CEO
    4 years ago

    ...they successfully gain access to your Vrbo account, they can't change your listings, rates, availability and so on. All of that is driven from OwnerRez. In fact, even you yourself cannot change that stuff from the Vrbo dashboard because of how the API mode operates. So just a reminder here to stop using iCal and switch to API!

    Airbnb is gearing up to list its shares on the Nasdaq. Earlier this month...

  • Blog

    Tag Groups, Advanced Tag Filtering & Automation, Editing Credit Cards on File, Door Lock Grace Periods
    4 years ago

    ...to a full booking) the property management settings, like owner and commission, were not being correctly applied. We fixed this - converted blocks now have the correct owner.

    Templates used by old stuff. Templates have a cool little thing where each template will show you, if you click into them, what part of the system uses that trigger. For instance, it will say something like "Used by trigger W...

  • Blog

    Increased bounce messages for Gmail recipients
    4 years ago

    Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact they do!

    If you're getting a lot of bounce messages from OwnerRez today, please note that we are watching this and reactivating these email addresses for you.

    When the smoke clears, please look at your Commu...

  • Blog

    Payments by check, pending bookings, Sage integration and more
    13 years ago

    ...ned, this update took a lot more time because of all the areas of the application that it affected.

    You can look at the technical details on the update page, but here's a quick breakdown of the big stuff.

    Accounts can now have multiple payment methods

    Look at your account overview page, and you'll notice that the text is different in the payment methods section. Click through to view your paymen...

  • Forums

    Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    ...y to different accounts based on owner, channel, or credit card processors)
    * Misc. sync holes (exchange rate setting, customer background info not syncing)
    * Supporting refunds (the QB credit memo stuff does not align)
    * Supporting secdeps

    Outside of those things, which are all about the current syncing process, we plan to add these:

    * Expense syncing (which will be similar to the existing...

  • Forums

    Manel S in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    .../users/347381996) – Oct 3, 2023 3:24 PM (UTC)

    Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...

  • Forums

    Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    ...whistle!

    Payment and Deposit settings are now split:

    Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:

    There is a new Deposit Settings tab that maps deposit types...

  • Forums

    Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    ...Hey Alin, can you clarify what you mean by "Tags"?  Is that a location or other tracking item in QB.  I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now.  And if it is there, can you confirm if it is available in all versions including the lower starter plans?

  • Forums

    Management Dashboard
    2 years ago

    ...mparing this year to last.   We purchased this license because in coming to OR this type of data just wasn't available to us.

    What we would like to see is a page in the app that would include the stuff that you have in some of your reports like: 

       The Daily Checklist

       Booking Statistics

       Occupancy

       An ADR calc which I don't really see with the data we can get a way to calcul...

  • Forums

    Hello
    2 years ago

    ...the hosted OR website.  We are muddling through the components as we are not html / website creators.  A friend has been helping us to get the site started.  Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR.  Thanks!

  • Forums

    JTVRs in response to: First booking, first ad!
    5 years ago

    Setting up booking.com with a bear. I put in 7 properties and I had to repeat some stuff over and over again. But where I want the money deposited and the fact of Summer on the same building etc etc. And sometimes I selected amenities or other features and I go back in and they were unchecked so I had to redo it.

  • Forums

    Chris Hynes in response to: Booking.com
    6 years ago

    ...fore arrival. They've got a pretty rich settings section for that, so some folks will do 30% nonrefundable on booking, the remainder 30 days before arrival, cancellation until 30 days before arrival, stuff like that.

  • Forums

    Chris Hynes in response to: Ecommerce Tracking
    8 years ago

    ...re by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).

    That will trigger pageviews and events on widgets and bookings.

    We don't have the e-commerce stuff hooked up, but it's something we could add. What are you looking for there, exactly? A transaction sent on booking confirm page, with items for each charge lineitem?

  • Blog

    ShenRent in response to: How Marina's Edge uses Analytics to Improve Customer Experience
    9 years ago

    I hate reading stuff like this because it shows me how much better my marketing and analysis could be! :-) Awesome, Damon.

  • Blog

    Marina's Edge Re in response to: How Marina's Edge uses Analytics to Improve Customer Experience
    9 years ago

    Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and improving!

    Damon

  • Forums

    Michelle J in response to: Hit Reply in an Ownerreservation email
    13 years ago

    ....com email address and all emails are sent from it. Then, when guests reply, their email goes back into our system and we track both inbound and outbound emails against the guest. There is a lot of stuff to cover here including a much more robust guest/contact system so it won't be coming for awhile.

    At the moment, we've programmed all emails that are sent to include a REPLY-TO header with your emai...

  • Forums

    Rachel P in response to: Inserting a link into text
    2 years ago

    I was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html.   I am no html person, but figuring this stuff out!

  • Forums

    Ken T in response to: Housekeeper fills out damage claim form for owner
    4 years ago

    I think there's a misunderstanding - you'd subscribe to VR Scheduler or Resort Cleaning, integrate that account with OwnerRez, and then set up your cleaners with accounts to log in to those systems, which offer those features. They don't have to do any fancy tech stuff.

  • Forums

    Chris Hynes in response to: Airbnb House Manual
    4 years ago

    Yep, Airbnb's got a bit of a hodgepodge going now, stuff they've added over time. They're working on sorting it out, but that's a longer process, particularly them making changes and then making those new methods available via API.

    Last time I did an Airbnb booking as a guest, I recall getting an email with the check-in instructions and driving instructions, and then the house manual being available t...