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  • Blog

    New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCal
    4 years ago

    ...🐪 Although, I'm getting this out late, so it's probably already past Hump Day for our European and Asian users.

    Last week, we mostly worked on major updates that aren't quite finished - long term stuff - but there were a few things that went out, so let's take a second to go over them...

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    There is now a Channel Rate Tester tool (...

  • Blog

    Calendar not showing new bookings?
    12 years ago

    ...efresh, you should not need to do this ever again.

    Also in this release, a number of email changes were made that will be explained later by Sam. If you click on the Email menu, you'll see the new stuff. We went ahead and released the email changes as well since they were ready to go out.

  • Blog

    getawayGoGo, Google Analytics for Searching, Juneteenth, WordPress Plugin Graduates
    2 years ago

    ...R logo on Setup Interview. Apparently, we still had that ancient palm tree appearing at the end of the interview! It's been removed. Is this a bug? I don't think so, but hey it was on the list of stuff that was fixed, so now you know. 😉

    Clarify channel bridge import failures. When running a Channel Bridge import, you might have seen this error message "Cancellation status of booking (false) doe...

  • Forums

    April in MB in response to: VRBO Commission Fee For More Accurate Reporting
    1 year ago

    Surely there’s some way we could turn on a fee calculation that auto populates for VRBO bookings. This repetitive manual stuff is so 2010.

  • Forums

    Paul W in response to: Correct way to handle vacation rental payments in Quickbooks (not integrated with OR) ?
    1 year ago

    ...invoice for each payment)? Also, can you elaborate what you mean by the final "close out" invoice you specify? What exactly is this?

    Not yet. We've been hunkered down on messaging, website and PM stuff since then. We do plan on working on QB updates throughout 2021, but no ETA yet.

    The difference in model is basically that income isn't realized until the booking actually arrives and the money i...

  • Forums

    verified email
    2 years ago

    I just went through all the steps and spoke to Namecheap and they got all my DNS stuff connected, etc.  Everything is showing good.

    So.... do I change my email to my business email now?  Or do I leave everything in my account as my @gmail.com? 

    I guess I'm just a little confused how everything needs to be set up. 

     

    Thanks!!

  • Forums

    Channel Bridge- " Bridge of Sighs"..
    4 years ago

    I HATE the process in place for the channel bridge...yes, it's probably just me...we go to the extension ( since chrome upgrade those are hidden, btw, and cannot figure out how to get them on my small tablet). Why can't we put all channel bridge "stuff" on one page instead of the extension...then the download...then go to another page to upload...awful.

  • Forums

    Customize the daily checklist?
    2 years ago

    I would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info?

  • Forums

    Chris Hynes in response to: HTML writer
    7 years ago

    What sort of software are you looking for? Most should work in terms of pasting HTML into OR, just as long as there isn't any extra stuff like <script> tags. Are you running into an issue?

  • Forums

    Jake & Andrea in response to: Allow exceptions to gap night and minimum or maximum night rules on specific dates bases
    2 years ago

    PriceLabs has a feature to dynamically adjust your night gaps based on criteria you set.

    Don't get it for that feature alone, the dynamic pricing and market pricing info will pay for itself in spades. The gap management and other stuff is icing on the cake.

  • Forums

    Paul W in response to: Streaming Content for guests?
    4 years ago

    ...They get 150/month per property flat regardless of cleaning for doing the above. The better cleaners value this position. They have 3 or 4 properties on the same street so they can group the above stuff together - easy money. Most of them are married and both husband and wife and maybe a grown child or two helps as part of the "team" so one person isn't doing it all all the time.

    It helps to have...

  • Forums

    Jacques L in response to: Streaming Content for guests?
    4 years ago

    ...ssociate Hulu with a cheap, possibly failing version of Netflix. Would totally have picked a streaming service that was called "Streaming Cable TV" or something that made it seem like it had all the stuff that cable people like.

  • Forums

    Celine in response to: Sum of Tax
    5 years ago

    ...OwnerRez provides) as I have to remit to the mountain and remit to Revenue Quebec.

    Works great right now in my spreadsheet set up but I'm adding a second property in that area and would love it if stuff was more automated.

    Thanks!

  • Forums

    Sam Westcott in response to: Commission Reports
    12 years ago

    No, the grant access/permissions stuff was backburner'd for other work. You could always share the same login, of course.

  • Forums

    Chris L in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
    2 years ago

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers.

  • Forums

    BlueMtnCabins in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
    2 years ago

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

    exactly! Paying taxes is a small inconvenience...

  • Blog

    Paul W in response to: Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere
    4 years ago

    ...pumped out of the factory right now.

    EDIT: Maybe you knew about that and you're referring to deeper integration - like automating triggers for that. Very high on our To Do list. we have some great stuff dropping in the next couple weeks but unified inbox, SMS and website changes are very much front and center.

  • Forums

    Paul W in response to: OwnerRez App
    4 years ago

    @Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on push notifications, we've kicked around the idea of having System Alerts go from email to text (or both) so that you get a text message instantly for certain things. That would help and make it so we didn'...

  • Forums

    Chris Hynes in response to: Update language in {BBINFO}
    4 years ago

    The fix has been released (last week), along with a ton of other stuff:

  • Blog

    Chris L in response to: Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaning
    4 years ago

    Yep—I’d love to see triggers for Airbnb messages. A lot of the stuff I email to the proxy now (checkout reminders and instructions, etc.) is better suited to the Airbnb message stream. Hope that’s coming soon!