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  • Blog

    ...ing them to even send an email?

    Want to allow wide-open inquiries for even no-date requests?

    Check out the widget settings now. There are a lot of new options.

    That's it for now

    Lots of other stuff going on, but I wanted everyone to know about these specific feature updates so that you can go make them work for you right away.

    As always, if you've seen other change in the system and have ques...

  • Blog

    ...efresh, you should not need to do this ever again.

    Also in this release, a number of email changes were made that will be explained later by Sam. If you click on the Email menu, you'll see the new stuff. We went ahead and released the email changes as well since they were ready to go out.

  • Forums

    ...y after 3 days after 5 days after and so forth it was first quoted, this would increase our bookings a lot. I used to have a high-school kid hired that would just go through the quote list and resend stuff that had been quoted in the last 3 or 4 days and he would look to make sure there was still availability on that unit, and if not he would do a new quote on a unit that was available. Then start send...
  • Forums

    ...Air (which pretty much everyone does) you will have to get used to accepting Book Now requests and using their message thread.

    * We are working on tools to work WITH the message thread and Book Now stuff that they send.

    * It is more important than ever to export your records out as the walled gardens put up their high walls

  • Forums

    I do not know where you get 3.5% for square. it is 2.9% for non swiped non keyed (invoiced).

    yes I mean for one off stuff. for example, my AirBnB or VRBO renter who already paid via VRBO or AIRBNB wants to add an extra night to their stay. I do not do that via AirBNB or VRBO, I just invoice them for extra night cost via Square. or sometimes I have VRBO renter who booked via VRBO and paid deposit via...

  • Forums

    Cool stuff.
    It would be great if you had a special way to deal with the ridiculous VRBO/HA service fee as it would always be removed from what we actually get out of the down payment.
    Thanks for the hard work you guys do.
  • Forums

    No updates yet - sorry about that! 😥

    We keep having to back-burner stuff like that because of important features that pop up. We just finished a large HomeAway API update for instance which slowed down a bunch of other things. And now we just signed with Airbnb so that will be coming too in the near future, also slowing down some things. There are certain features that we are forced to drop everyt...

  • Forums

    Interesting coincidence -- I was just looking at the FB pixel tracking stuff the other day. We should be able to implement that similar to how the Google Analytics integration is done -- you put your FB id in user settings, and then we render the code for different events.

    GA renders the following right now:
    - pageview on widget view, quote accept (checkout) pages, one-off payment pages, hosted websit...

  • Blog

    That is awesome. I have already started to use the fields to store lockcode information and other stuff. Once the email system is enhanced with workflow rules on events and dates related to the booking, then life will be even better. This is a damn fine site - I consider myself lucky to find it!
  • Forums

    ...m nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.

    All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.

    I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum n...

  • Blog

    I hate reading stuff like this because it shows me how much better my marketing and analysis could be! :-) Awesome, Damon.
  • Blog

    Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and improving!

    Damon

  • Forums

    ...have 1 page to go to that I can see all unit's availability AND do a quote without having to navigate all over. Just a suggestion since personal devices are being used more now than computers to buy stuff online. It makes it a lot easier for the traveler as well to have just one page to see and use. Just add it to my wish list!! Thanks! :-)
  • Forums

    Michelle

    I was looking at some youtube intro stuff for wufoo and looks like I may be able to do that in my website - so I can either send it to @inquiryspot or maybe in the beginning send it to my email address to see what shows up. Now will your programs know the data that is being past? I guess most heading should be the same - first last names, etc - I will look back at the websites you included...

  • Forums

    ...inor one-offs, we're working on email-related features for the next several sprints. It will probably be a good 3-4 months before we switch to another big area because there's a lot of email-related stuff we need to do.

    I can't promise exact dates for templates or mail merge but that's a huge part of this. Nearly everything you've asked for, as it relates to email, has been scheduled except for the...

  • Forums

    ...ight away by users, others we found here before anyone reported it. It's all getting cleaned up now. As you refresh, you may notice some things changing slightly. Nothing dramatic, and it's all UI stuff. No data was lost or anything like that.

    -Michelle

  • Forums

    ...r for centralizing guest records so that you can have an actual CRM system and do reports on your repeat guests and up-selling and such. Obviously custom fields for that would have to wait until CRM stuff was actually out. I can tell you that it will probably a good deal of time before that happens.

    There is a lot of focus right now on things like:

    - Auto responders for inquiries
    - Rules (which go...

  • Forums

    Sounds like lots of great stuff!
  • Forums

    ...d template that you didn't intend for everyone in the past to get.

    It sounds like you're looking for a marketing tool to send newsletter type content out. I don't think any of our scheduled sending stuff fits that bill at the moment. I suppose if we allowed you to take a template and do a one-time in-place send to all bookings (or a filtered list of them), that would meet your need. Something to th...

  • Forums

    ...onfirmation email might be wrong)

    - Check-in and Check-out policy

    - House access code for the lockbox

    - Specific reminders about the area (fishing licenses, etc)

    You can find the custom paragraph stuff in your property area under the Email Settings tab.