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I just went through all the steps and spoke to Namecheap and they got all my DNS stuff connected, etc.  Everything is showing good.

So.... do I change my email to my business email now?  Or do I leave everything in my account as my @gmail.com? 

I guess I'm just a little confused how everything needs to be set up. 

Thanks!!

...oment, our reporting/analytics features have not yet been released. It's a very high priority item, but we've had to push it back for higher priority items. At the moment, we're working on a lot of stuff related to email.

If you collect credit card payments, your gateway/merchant account provider offers some basic reporting though only about basic credit card transaction and batches.

-Michelle

...onfirmation email might be wrong)

- Check-in and Check-out policy

- House access code for the lockbox

- Specific reminders about the area (fishing licenses, etc)

You can find the custom paragraph stuff in your property area under the Email Settings tab.

Small stuff, and it's going to be fast. Mostly small tweaks, grammar fixes, enhancements. Your request to have a fixed amount for the first payment was included.

-Michelle

....com email address and all emails are sent from it. Then, when guests reply, their email goes back into our system and we track both inbound and outbound emails against the guest. There is a lot of stuff to cover here including a much more robust guest/contact system so it won't be coming for awhile.

At the moment, we've programmed all emails that are sent to include a REPLY-TO header with your emai...

Yes, that does the trick. I understand what you mean. I'll ask that the email address be added to the quote header information (the block of stuff above the line items in the body).

-Michelle

...astically together.  It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.

The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.

Hi Alece,

You are correct. Statement views are for Owner Statements.

However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not exposed expense columns in the same manner on PM statements.

We'll keep this Feature Request around, as we have lots of stuff planned for the PM module in the coming roadmap.

...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

exactly! Paying taxes is a small inconvenience...

...r 2, the agency only gets commission on 2. TAs sort of take it in the shirt either way, but it is how it has historically been done.

Vrbo really shouldn't be able to grab additional commission on stuff not booked through them. Maybe the OR team needs to go back to Vrbo and bring this up in light of how commissions work with other parts of the travel industry? Ultimately, it's OR that reports the re...