...ned, this update took a lot more time because of all the areas of the application that it affected.
You can look at the technical details on the update page, but here's a quick breakdown of the big stuff.
Accounts can now have multiple payment methods
Look at your account overview page, and you'll notice that the text is different in the payment methods section. Click through to view your paymen...
Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact they do!
If you're getting a lot of bounce messages from OwnerRez today, please note that we are watching this and reactivating these email addresses for you.
When the smoke clears, please look at your Commu...
I have Stripe for payment processing. So should I connect Paypal thru Stripe or thru OR or both?
Connect PayPal directly to OR, not through Stripe. Then, OR will use both payment methods side by side but prefer the Stripe one for CC stuff.
...e I'm on the product team, I get to share upcoming product news every now and again. One of those things I'm really excited about is that we're working on overhauling the OwnerRez "Guest Forms." Good stuff!
In the meantime, because it's a large overhaul, we know we needed to handle cell phones differently on the current forms. The cell phone field is first and that way if people have one number, it's...
...whistle!
Payment and Deposit settings are now split:
Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:
There is a new Deposit Settings tab that maps deposit types...
.../users/347381996) – Oct 3, 2023 3:24 PM (UTC)
Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...
...mparing this year to last. We purchased this license because in coming to OR this type of data just wasn't available to us.
What we would like to see is a page in the app that would include the stuff that you have in some of your reports like:
The Daily Checklist
Booking Statistics
Occupancy
An ADR calc which I don't really see with the data we can get a way to calcul...
Yep, Airbnb's got a bit of a hodgepodge going now, stuff they've added over time. They're working on sorting it out, but that's a longer process, particularly them making changes and then making those new methods available via API.
Last time I did an Airbnb booking as a guest, I recall getting an email with the check-in instructions and driving instructions, and then the house manual being available t...
...set amount and min. night. These will be "spot rates" which override seasonal rates in our system.
No discount codes yet, but still very important on our To Do list. We keep getting MORE important stuff that pushes it back (right now the big important thing is our Airbnb API integration) but we do care about it and plan to release it.
