Search results
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Last 4 of Phone for Door Code, Auto-Create Listing Sites, Cleaning Fees on Statements, Charge Snapshots, Delayed Code Generation
5 years ago...creens. This should reduce a lot of confusion in changing owners while also leading users down a path of success.
The last big enhancement is kind of a nerdy one and might fall under the "dev ops" stuff we don't talk about publicly. However, we decided to mention it here because it might lead to some changes you see in the user interface. We've been cleaning up our dates and time zone logic to cor...
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Send trigger emails based on the listing site (eg. sending "Airbnb clean-up" emails)
9 years ago...Let's sayyou use our calendar import to automatically import your Airbnb bookings. Because Airbnb doesn'tshare the guest's real email address, youneed to ask the guest for that (and probably other stuff) so that you can manually "clean up" the booking and keep your records up to date.
Previously, you had to remember to manually email Airbnb guests and ask for information online. Now, OwnerRez will...
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Happy New Year! Great Things Planned For 2010
16 years ago...now, we've been working on nuances in the core quote and booking engine, tightening up the workflow and doing loads of testing. Those items have been fully hammered down, and now we're on to the new stuff.
Our list of new features and enhancements is quite large, over 150, and our beta users have provided a few more on top of that.
As the new year emerges, we're working hard on the list. Here are s...
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New Update (0.7.2) Released - Enhanced Login & Registration Page
16 years agoLast night, we released an update that changed the login, register and reset-password pages; and fixed several minor bugs.
Changes to the Login, Register, Reset Stuff
Besides tweaking the design on the login pages to match previous updates, the login pages now uses a uniform login process that combines the application and website.
To simplify, after the next release (0.7.3) users will have one login...
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Hey, did you know that we...?
10 years ago...ing them to even send an email?
Want to allow wide-open inquiries for even no-date requests?
Check out the widget settings now. There are a lot of new options.
That's it for now
Lots of other stuff going on, but I wanted everyone to know about these specific feature updates so that you can go make them work for you right away.
As always, if you've seen other change in the system and have ques...
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Kelly M in response to: Google Hotels Integration
6 months ago...ur needs), and ending up with a PMS that has a lot of functionality and got us on Google Hotels (which has dramatically increased our bookings, hooray!) but is a BEAR to use. The support is terrible, stuff breaks all the time, and it has made my life exponentially harder on a day to day basis... after being with OR for 5 years from the beginning of opening my Inn, it is honestly a tragedy that I mourn... -
Privacy Notice - Hosted Website
7 years ago...te.
Is there a way to add a Privacy Notice to this? There is none on the dropdowns or the bottom. Granted, I did not spend much time on this yet, but not grasp how to add that "bottom" of the site stuff such as Privacy Notice, Terms & Conditions, etc.
Do you have a stub for a VR privacy notice? Although I expect few Europeans, the GDPR does cause one to sit up and take notice. As if California wa...
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Quote Email/SMS/Channel Triggers
10 years ago...y after 3 days after 5 days after and so forth it was first quoted, this would increase our bookings a lot. I used to have a high-school kid hired that would just go through the quote list and resend stuff that had been quoted in the last 3 or 4 days and he would look to make sure there was still availability on that unit, and if not he would do a new quote on a unit that was available. Then start send... -
My client is freaking out because of this, help
2 years ago...things are working, but one issue is driving my client crazy. When I send out canned messages from OwnerRez, it shows on Airbnb as coming from the owner. Welcome message, directions, etc., all this stuff shows as coming from the owner of the Airbnb account, which is my client. Also, if I reply to someone using the CRM, it also shows as coming from her. She hates this, she wants messages from me to... -
Report containing all data, transactions, and correspondence from a single booking
5 years ago...ntains all of the booking details and correspondence and then download that report so I can send it in to Eleven? I looked but didn't see anything. Otherwise I'm stuck doing a bunch of screenshots of stuff and that doesn't seem efficient. TIA! -
Susie T in response to: Ribbon Enhancements...
4 years agoFor me it is that I can't see the entire list of properties on one screen because it scrolls under the owner Rez header. I would like to be able to shrink the screen to fit on one 'screenshot'. There is plenty of computer screen, just don't have ability to look at just the calendar without the owner Rez stuff. -
Rich S in response to: Damage Protection program (ARDI) being changed soon - New carrier and rates!
6 years agoLydia - I've done the same but only $100. I guess I'm self-insuring on this stuff and not worrying too much about it. Thanks for clarifying that this insurance is for owners ;-) -
Chris Hynes in response to: hourly? add-on booking?
7 years agoOur property calendar only goes down to the night, and there's a lot of stuff built round that. If you're doing multiple intraday bookings, you'd need to use a different method. If you are only doing one booking per day (but some are shorter than others), then you could make it work, but if you need to have two bookings on the same day it won't work unless you make multiple properties to hold simultane... -
Michelle J in response to: Feedback Button
13 years ago...ight away by users, others we found here before anyone reported it. It's all getting cleaned up now. As you refresh, you may notice some things changing slightly. Nothing dramatic, and it's all UI stuff. No data was lost or anything like that.
-Michelle
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Le Touquet Holid in response to: Missing Conversations - Odd Financials
5 years agoI've also had weird stuff with air bnb conversations. 2 seperate enquiries from the same person for different properties. One enquiry appears voided but the conversation link takes me to the active enquiry. I have emailed support with more in depth details. -
Chris Hynes in response to: Missing Conversations - Odd Financials
5 years ago...onnected and then you reauthorized it. When that happens, we re-merge the existing bookings to make sure nothing's changed during the period where the channel was disconnected.
I've also had weird stuff with air bnb conversations. 2 seperate enquiries from the same person for different properties. One enquiry appears voided but the conversation link takes me to the active enquiry.
Airbnb uses a sin... -
ShenRent in response to: Airbnb API integration - come and get it!
6 years agoAgree with Blue about the questionable value of these pricing engines. If you manually adjust for holidays, weekends and recency (eg. way far out or way close) with stuff going up and down accordingly, you don't need the dynamic engines. I thought they were based on supply at one time (eg. PriceLabs would actually crawl sites and see what dates are taken) but that's not the case. They are just going up... -
Chris Hynes in response to: different lock codes for different properties
7 years ago...e, use the Insert Field button to insert that custom field, and it'll be populated with the correct value for the property.
Here's an article that walks you through this process (and also some other stuff with triggers):
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Chris Hynes in response to: Tax question
7 years ago...ort we have in OwnerRez, others go by QuickBooks. It depends on the level of data you have in each. If you fill OwnerRez with all of the data we can give a better report with vacation rental specific stuff like # of nights booked, perhaps rent vs. different non taxable items etc. This is actually our main focus area for development right now -- getting the numbers correct in OwnerRez and then being abl... -
Glenn Moore in response to: Remotelock Integration not finding locks
7 years ago...uld be willing to be a tester if OR ever wanted to do that. I just don't think a lot of people have Vera/Zwave, (which is admittedly a more techie lock solution than the pre-packaged - simple-to-use stuff you get from August lock, and other home depot / Rona purchased hardware).
Gelnn
Hmmm....