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  • Forums

    ...y after 3 days after 5 days after and so forth it was first quoted, this would increase our bookings a lot. I used to have a high-school kid hired that would just go through the quote list and resend stuff that had been quoted in the last 3 or 4 days and he would look to make sure there was still availability on that unit, and if not he would do a new quote on a unit that was available. Then start send...
  • Blog

    ...Let's sayyou use our calendar import to automatically import your Airbnb bookings. Because Airbnb doesn'tshare the guest's real email address, youneed to ask the guest for that (and probably other stuff) so that you can manually "clean up" the booking and keep your records up to date.

    Previously, you had to remember to manually email Airbnb guests and ask for information online. Now, OwnerRez will...

  • Forums

    ...as anyone had any good experiences with this company? We are not interested in selling Early check-ins or Late check-out we give these to our guests for free if available and we don't want to prepare stuff waiting in the rooms to sell our guests. We want to get a % of the huge amount of tourist activities Booked in our Area Like trips to Lego Land, Disneyland, Fishing Trips, Wine Tours, etc.  Why is th...
  • Blog

    ...that stop you from enjoying another round of the Midsummer Updates series! We're at Part 8 and covering 14 updates from the week August 23. This is a tidy little update but packs in some important stuff, so off we go!

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    Need to copy owner settings and preferences from owner to another? You can now do that. We added a new "Apply T...

  • Blog

    ...now, we've been working on nuances in the core quote and booking engine, tightening up the workflow and doing loads of testing. Those items have been fully hammered down, and now we're on to the new stuff.

    Our list of new features and enhancements is quite large, over 150, and our beta users have provided a few more on top of that.

    As the new year emerges, we're working hard on the list. Here are s...

  • Blog

    Last night, we released an update that changed the login, register and reset-password pages; and fixed several minor bugs.

    Changes to the Login, Register, Reset Stuff

    Besides tweaking the design on the login pages to match previous updates, the login pages now uses a uniform login process that combines the application and website.

    To simplify, after the next release (0.7.3) users will have one login...

  • Blog

    ...showing for some reason. Fixed!

    Make widget help article link clickable again. In the widgets area, there's a link to our support articles that explains how to use the Embed Code and other widget stuff. The link was hidden by something over top of it, but all better now!

    Quoting historical dates? We strive to stay out of your way as much as possible, but we also try to be helpful when appropria...

  • Blog

    ...g Fixes

    Always process Travel Insurance. We have a "Confirm and Finalize" page where users often go to make 'pending' bookings permanent. The confirm page runs the guest's card and does a bunch of stuff including processing Travel Insurance requests. However the user can bypass this by going to the payments area and just running the guest's card directly. When they do that, the booking's 'pending' s...

  • Forums

    ...vailable.

    Note that, with Airbnb, you can already create a custom quote in OwnerRez and send it to a prospective guest via the API.

  • Forums

    ...ort we have in OwnerRez, others go by QuickBooks. It depends on the level of data you have in each. If you fill OwnerRez with all of the data we can give a better report with vacation rental specific stuff like # of nights booked, perhaps rent vs. different non taxable items etc. This is actually our main focus area for development right now -- getting the numbers correct in OwnerRez and then being abl...
  • Forums

    This really doesn't help when none of this shows in the calendar we are viewing when we are creating quotes!!!!!

    I need to see this stuff when I'm preparing quotes for guests. I also need to see availability for ALL of my properties, and to be able to prepare multiple quotes for multiple properties in response to a single inquiry.

    While we're on the subject...

    Could we please have the facil...

  • Forums

    ...te.

    Is there a way to add a Privacy Notice to this? There is none on the dropdowns or the bottom. Granted, I did not spend much time on this yet, but not grasp how to add that "bottom" of the site stuff such as Privacy Notice, Terms & Conditions, etc.

    Do you have a stub for a VR privacy notice? Although I expect few Europeans, the GDPR does cause one to sit up and take notice. As if California wa...

  • Forums

    Our property calendar only goes down to the night, and there's a lot of stuff built round that. If you're doing multiple intraday bookings, you'd need to use a different method. If you are only doing one booking per day (but some are shorter than others), then you could make it work, but if you need to have two bookings on the same day it won't work unless you make multiple properties to hold simultane...
  • Forums

    ...ight away by users, others we found here before anyone reported it. It's all getting cleaned up now. As you refresh, you may notice some things changing slightly. Nothing dramatic, and it's all UI stuff. No data was lost or anything like that.

    -Michelle

  • Forums

    Michelle

    I was looking at some youtube intro stuff for wufoo and looks like I may be able to do that in my website - so I can either send it to @inquiryspot or maybe in the beginning send it to my email address to see what shows up. Now will your programs know the data that is being past? I guess most heading should be the same - first last names, etc - I will look back at the websites you included...

  • Forums

    ...it isn't a lot of additional work.

    We recently (just in the past few days) released an update to make the rate calendar much slimmer and easier to use on mobile and tablet displays. The top header stuff is greatly reduced and the "set" button row is also collapsed. This allows an entire month of days to show easily in your smartphone window. Here's a pic:

    [img

  • Forums

    ...ey guys,

    Sorry for the delay on this. I wanted to discuss internally because our RemoteLock support is kind of up in the air right now. We support the "old methods" really well but some of the new stuff we don't. As it happens, we are in the middle of upgrading our RemoteLock support to handle their newer APIs and we are adding Kaba as well.

    We would like to support Vera and Zwave but it's more co...

  • Forums

    ...e, use the Insert Field button to insert that custom field, and it'll be populated with the correct value for the property.

    Here's an article that walks you through this process (and also some other stuff with triggers):

  • Forums

    ...uld be willing to be a tester if OR ever wanted to do that. I just don't think a lot of people have Vera/Zwave, (which is admittedly a more techie lock solution than the pre-packaged - simple-to-use stuff you get from August lock, and other home depot / Rona purchased hardware).

    Gelnn

    Hmmm....

  • Forums

    None of the reports per-se have the listing site reservation number on them but there is a data export that has it.

    Go to the Bookings tab and go to List view, then use the Export button in the top-right to export to Excel. That will include the reservation number (and a ton of other stuff about the booking).