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...e I'm on the product team, I get to share upcoming product news every now and again. One of those things I'm really excited about is that we're working on overhauling the OwnerRez "Guest Forms." Good stuff!

In the meantime, because it's a large overhaul, we know we needed to handle cell phones differently on the current forms. The cell phone field is first and that way if people have one number, it's...

Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact they do!

If you're getting a lot of bounce messages from OwnerRez today, please note that we are watching this and reactivating these email addresses for you.

When the smoke clears, please look at your Commu...

...ned, this update took a lot more time because of all the areas of the application that it affected.

You can look at the technical details on the update page, but here's a quick breakdown of the big stuff.

Accounts can now have multiple payment methods

Look at your account overview page, and you'll notice that the text is different in the payment methods section. Click through to view your paymen...

...his to save the Stripe connection right away and then ask for the settings after the fact. That way, if you click away, the Stripe connection is still saved.

We'll keep our eye on all the new 3DS2 stuff, but if you see something that seems off, let us know right away! Even if you're not a European merchant, keep an eye on your Stripe settings and processing history in OwnerRez and let us know if so...

...everybody, time to talk updates! This week, we've got a tidy little set of updates (about 16) to go through, all of which are enhancements or bug fixes. No new features to talk about, but the little stuff is important too! 💪

* Enhancements & Tweaks
* Bug Fixes Enhancements & Tweaks

This was a small housekeeping week, so let's hop from lily pad to lily pad here in no particular order...

A long...

.../347379669) – Nov 1, 2023 3:16 PM (UTC)

We are changing it to use the name.  The feedback on that has been overwhelming and the use case is pretty obvious.  The OwnerRez engineer working on lock stuff is already actively working on putting that in place.

...the weeds on that part first.

Before Inbox cleanup, we've had to clean up messaging features (like Autoresponder) and work our way through some of the side features so that we can get to the main stuff.  That, too, has already been underway for a while.

Our PM system has a large V2 about to drop that we've been working on for 2 years which changes a number of significant things around commissio...

...- it's the same as every other lock integration.

Here's a quick pic of us testing it:

(Ignore the purple buttons. That's extra stuff that only OR staff can see.)

We created two different locks and associated them with the same property and set "random" as the code generation setting.  We created a booking, and, as you can see,...