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  • Blog

    ...at booking as well.

    If you use the default OwnerRez renter agreement for your bookings, give that a quick look when you get a free minute. We changed it recently to a bigger better style with more stuff in the header and first couple of paragraphs. This is a format we've been using for awhile in our Concierge Setups, and we wanted everyone to have it.

    To see what it looks like, go to Settings > L...

  • Forums

    ...the hosted OR website.  We are muddling through the components as we are not html / website creators.  A friend has been helping us to get the site started.  Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR.  Thanks!
  • Forums

    ...o categories that they feel are relevant on their end, but may not be the right way to display them on an independent website.

    When using the widget, I then had a massive list of poorly organized stuff that was not able to be well-stylized for the site. The only way I found to group things as I wanted in a moderately well-stylized manner was to hardcode my amenities into my site manually. See exam...

  • Forums

    I was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html.   I am no html person, but figuring this stuff out!
  • Forums

    ...s://) added some good stuff. You can now filter for tags on bookings (like you could on the Legacy Ribbon view) but we don't yet show them on the hovercard. That is planned for an upcoming release but not yet in development. Ou...
  • Forums

    Ken was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time.
  • Forums

    ...ere's a lot about booking.com that gives you much more direct control and Airbnb or HomeAway does. A real security deposit, unlike Airbnb with their synthetic deposit. Immediate changes to my profile stuff and amenities and they even call me to confirm and see if there's anything else they can do for me

    Bad: guests get my phone number. Like, they think I am going to chat with guests at work??? My exac...

  • Blog

    Q4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-term.
  • Blog

    ...owner of the cleaning company. When he discovered he could use it to pull reports, allowing him bill us (his largest/primary client) monthly rather than having to do daily accounting to keep track of stuff, he was sold. Their training is fantastic & Jill Mason is hands on, practically 24/7. We ended up sharing it with our cleaners, who created their own “region” to handle their other few vacation renta...
  • Forums

    Setting up booking.com with a bear. I put in 7 properties and I had to repeat some stuff over and over again. But where I want the money deposited and the fact of Summer on the same building etc etc. And sometimes I selected amenities or other features and I go back in and they were unchecked so I had to redo it.
  • Forums

    ...3 unique custom builds, all different architecture and vibe, all set in acres of nature with amenities like seclusion, firepits, pool tables, hot tubs etc. Handmade rustic furniture (not rooms to go stuff) etc. The biggest thing is that none of them is in any cookie cutter "subdivision" or "resort". You can actually see starts at night and roast marshmallows on a campfire. You get the idea.

    -- I do...

  • Forums

    ...one will ever use them. There is a local site visitmysmokies that drives a ton of traffic. I can never compete with that. I know many ppl think (Like that Vacation Soup owner) that adding all that "stuff" to one's website drives traffic - it does not, just makes it cluttered. if people want weather,. they go to weather.com, not my site. If they want Dollywood tickets, they will go to Dollywood.com, n...
  • Forums

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.

  • Forums

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.
    ha, no wonder I get no bookings from them. They concocted property descriptions as "X miles from such and such tourist trap, and Y miles from such and such tourist trap" those even being I have nev...

  • Forums

    ...fore arrival. They've got a pretty rich settings section for that, so some folks will do 30% nonrefundable on booking, the remainder 30 days before arrival, cancellation until 30 days before arrival, stuff like that.
  • Forums

    Yep, Airbnb's got a bit of a hodgepodge going now, stuff they've added over time. They're working on sorting it out, but that's a longer process, particularly them making changes and then making those new methods available via API.

    Last time I did an Airbnb booking as a guest, I recall getting an email with the check-in instructions and driving instructions, and then the house manual being available t...

  • Forums

    I am having issues where my internet /wifi info is not available in AirBNB nor is my guest manual. It be great if you just had one long page where all this stuff was added. I have people asking me to send them wifi instructions constantly.
  • Forums

    ...re by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).

    That will trigger pageviews and events on widgets and bookings.

    We don't have the e-commerce stuff hooked up, but it's something we could add. What are you looking for there, exactly? A transaction sent on booking confirm page, with items for each charge lineitem?

  • Blog

    I hate reading stuff like this because it shows me how much better my marketing and analysis could be! :-) Awesome, Damon.
  • Blog

    Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and improving!

    Damon