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  • Blog

    ...most of you already pay more than the 20/month minimum, but we have many users that still hover around that price point. Even without Channel Management, that 20/month price point gives you tons of stuff - the world's best calendar import/export engine, widgets, triggers, messaging, CRM, reporting and much much more. But at 20/month.... quality is not sustainable. We are not willing to sacrifice q...
  • Forums

    ...o categories that they feel are relevant on their end, but may not be the right way to display them on an independent website.

    When using the widget, I then had a massive list of poorly organized stuff that was not able to be well-stylized for the site. The only way I found to group things as I wanted in a moderately well-stylized manner was to hardcode my amenities into my site manually. See exam...

  • Forums

    ...the hosted OR website.  We are muddling through the components as we are not html / website creators.  A friend has been helping us to get the site started.  Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR.  Thanks!
  • Blog

    Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact they do!

    If you're getting a lot of bounce messages from OwnerRez today, please note that we are watching this and reactivating these email addresses for you.

    When the smoke clears, please look at your Commu...

  • Forums

    ...y to different accounts based on owner, channel, or credit card processors)
    * Misc. sync holes (exchange rate setting, customer background info not syncing)
    * Supporting refunds (the QB credit memo stuff does not align)
    * Supporting secdeps

    Outside of those things, which are all about the current syncing process, we plan to add these:

    * Expense syncing (which will be similar to the existing...

  • Forums

    ...whistle!

    Payment and Deposit settings are now split:

    Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:

    There is a new Deposit Settings tab that maps deposit types...

  • Forums

    ...Hey Alin, can you clarify what you mean by "Tags"?  Is that a location or other tracking item in QB.  I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now.  And if it is there, can you confirm if it is available in all versions including the lower starter plans?
  • Forums

    .../users/347381996) – Oct 3, 2023 3:24 PM (UTC)

    Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...

  • Forums

    ...s://) added some good stuff. You can now filter for tags on bookings (like you could on the Legacy Ribbon view) but we don't yet show them on the hovercard. That is planned for an upcoming release but not yet in development. Ou...
  • Forums

    Ken was partially correct, we have similar stuff planned, but nothing that quite tackles what you're looking for. I'd recommend turning this into a FR at this time.
  • Forums

    ...ust integrate AI for customer service with another company that already specializes in CRM management and instead focus on using AI to set up channel management, property management, team management, stuff that should be the core competencies of a channel manager / PM system.
  • Forums

    I was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html.   I am no html person, but figuring this stuff out!
  • Forums

    ...3 unique custom builds, all different architecture and vibe, all set in acres of nature with amenities like seclusion, firepits, pool tables, hot tubs etc. Handmade rustic furniture (not rooms to go stuff) etc. The biggest thing is that none of them is in any cookie cutter "subdivision" or "resort". You can actually see starts at night and roast marshmallows on a campfire. You get the idea.

    -- I do...

  • Forums

    Just make a help topic pointing to this thread, or tweeze out the critical parts from top to bottom under new help topic with a useful name. But this stuff is practically gold.

    Maybe put it at the beginning of the connecting to a channel menu item

  • Forums

    Yep, Airbnb's got a bit of a hodgepodge going now, stuff they've added over time. They're working on sorting it out, but that's a longer process, particularly them making changes and then making those new methods available via API.

    Last time I did an Airbnb booking as a guest, I recall getting an email with the check-in instructions and driving instructions, and then the house manual being available t...

  • Forums

    I am having issues where my internet /wifi info is not available in AirBNB nor is my guest manual. It be great if you just had one long page where all this stuff was added. I have people asking me to send them wifi instructions constantly.
  • Forums

    ...fore arrival. They've got a pretty rich settings section for that, so some folks will do 30% nonrefundable on booking, the remainder 30 days before arrival, cancellation until 30 days before arrival, stuff like that.
  • Forums

    ...re by adding your GA ID in the Google Analytics Tracking section of your profile (under Advanced Tools).

    That will trigger pageviews and events on widgets and bookings.

    We don't have the e-commerce stuff hooked up, but it's something we could add. What are you looking for there, exactly? A transaction sent on booking confirm page, with items for each charge lineitem?

  • Blog

    I hate reading stuff like this because it shows me how much better my marketing and analysis could be! :-) Awesome, Damon.
  • Blog

    Thanks, Angela....I'm a bit of a geek on this stuff...I'd be happy to help you set it up if you are interested...it has been an incredibly valuable tool for us and we are constantly learning and improving!

    Damon