Search results
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Setup & Configuration
8 months ago...hing is sent to any government. While there are government rules in the US about adopting Brands and A2P sending, the information we submit is only used by our SMS carrier to prepare your "Caller ID" stuff with the carriers. We cannot say what happens to it beyond that, but OwnerRez does not transmit anything to any governing bodies, which we would not do based on our Privacy Policy ( -
Delete Guest Records
3 months ago...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
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Katie and Cam + OR are outstanding
1 year ago...ke on my end, and they also send me to links on their site that offer additional support in the area I need help. I haven't ever been left in a lurch and they have answered all of my questions. Great stuff. I look forward to seeing how OR continues to evolve! -
Cynthia1067 in response to: The First Ever OwnerRez Work In Person Week!
6 days agoI love it when you “kids” figure out stuff we old people knew all along -
eugene v in response to: MCP Functionality
1 month agoJust some advice from a new user I had claude code set up as much as possible I added multiple listings from airbnb vrbo plus whimstay booking google vacations…
a-lot of the manual stuff should be automated with mcp like messages from airbnb creating various settings basically anything that I need to go into ui i think it would be a game changer
also your ui is very dated hard to f...
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Best of the best
1 year agoThe attention to detail is what separates these guys from the rest of the crowd. It. Just. Works. Every button, every screen = just works. There's no trying to force you into using certain marketing channels or buying a bunch of stuff you don't need. It was the first time I felt like the software vendor wasn't getting in my way. Really great job. -
Optimize Your Vacation Rental Website for Accessibility: Reach More Guests and Stay Compliant
1 year ago...everyone involved. That's why OwnerRez builds accessibility into every direct bookings website, (/support/articles/hosted-websites-ada-accessibility) so you don't have to worry about the technical stuff and can focus on giving guests an unforgettable experience and growing your business. See for yourself how the OwnerRez website works for your vacation rentals. (/vacation-rental-website-builder) F... -
Kaba for Individual Locks, Airbnb Rate Testing, new PM Owner features, and much more!
3 years ago...e I'm on the product team, I get to share upcoming product news every now and again. One of those things I'm really excited about is that we're working on overhauling the OwnerRez "Guest Forms." Good stuff!
In the meantime, because it's a large overhaul, we know we needed to handle cell phones differently on the current forms. The cell phone field is first and that way if people have one number, it's...
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Paul W in response to: Are message templates actually really seriously not available from the new unified inbox?
1 year ago...inbox) under the covers.
Right before release, we discovered an issue and yanked the bottom out to not create confusion. The engineering work to put it back is already under way, along with some stuff to make it better.
Apologies for the heartburn, but it'll be fixed extremely soon.
Anything else you see in the new inbox that is causing problems? We have a lot of feedback already, but neve...
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BlueMtnCabins in response to: What are the pros of Ownerrez? Trying to like it.
1 year ago...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
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Dan K in response to: What are the pros of Ownerrez? Trying to like it.
1 year ago...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
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Paul W in response to: What are the pros of Ownerrez? Trying to like it.
1 year ago...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
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Dan K in response to: What are the pros of Ownerrez? Trying to like it.
1 year ago...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
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Sloanish in response to: Integration With Happy Guest
1 year ago...s for rental agreements (Part of OR process)
* Processes security deposits effortlessly (Part of the OR process)A guidebook would be nice but not if it comes with all of this other duplicative stuff.
I want OR to do it all and not have to bolt on all of these other apps.
I wonder if OR just wants to check another box (integrations) at the expense of really evaluating whether the App inte...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
1 year ago...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdepsOutside of those things, which are all about the current syncing process, we plan to add these:
* Expense syncing (which will be similar to the existing...
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Management Dashboard
3 years ago...mparing this year to last. We purchased this license because in coming to OR this type of data just wasn't available to us.
What we would like to see is a page in the app that would include the stuff that you have in some of your reports like:
The Daily Checklist
Booking Statistics
Occupancy
An ADR calc which I don't really see with the data we can get a way to calcul...
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Hello
3 years ago...the hosted OR website. We are muddling through the components as we are not html / website creators. A friend has been helping us to get the site started. Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR. Thanks! -
Ability to "pick and choose" amenities to appear in website widget
3 years ago...o categories that they feel are relevant on their end, but may not be the right way to display them on an independent website.
When using the widget, I then had a massive list of poorly organized stuff that was not able to be well-stylized for the site. The only way I found to group things as I wanted in a moderately well-stylized manner was to hardcode my amenities into my site manually. See exam...
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Adjust rate change logic
3 years ago...e a pricing tool, integrated, those rates change daily, regardless of whether they’re actually booked or not. This leads to big consistency issues in price adjustment. It often tries to do some crazy stuff and I have to manually change rates more often than I accept the new OR generated charges. I see others complain about this a lot in the unofficial OR FB group and would like to see this addressed. -
Rachel P in response to: Inserting a link into text
3 years agoI was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html. I am no html person, but figuring this stuff out!