Search results
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Optimize Your Vacation Rental Website for Accessibility: Reach More Guests and Stay Compliant
1 year ago...everyone involved. That's why OwnerRez builds accessibility into every direct bookings website, (/support/articles/hosted-websites-ada-accessibility) so you don't have to worry about the technical stuff and can focus on giving guests an unforgettable experience and growing your business. See for yourself how the OwnerRez website works for your vacation rentals. (/vacation-rental-website-builder) F... -
Remember "Color by listing site" choice in yearly calendar
1 year ago...te", I happen to prefer latter
* first, my choice is not saved -- when I reload the page, it always switches back to "Use property color" -- a small annoyance
* second, occasionally I observe weird stuff -- when "Color by listing site" is selected but calendar behaves as if "Use property color" is active. I have to click the first and then second button to "fix" it. Not sure how I get into this state... -
Sloanish in response to: Integration With Happy Guest
1 year ago...s for rental agreements (Part of OR process)
* Processes security deposits effortlessly (Part of the OR process)A guidebook would be nice but not if it comes with all of this other duplicative stuff.
I want OR to do it all and not have to bolt on all of these other apps.
I wonder if OR just wants to check another box (integrations) at the expense of really evaluating whether the App inte...
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BlueMtnCabins in response to: Price comparison widget
10 months ago...ve hundreds of 5-star reviews across all popular platforms. Guests being unhappy does not mean they are indeed unhappy. What I mean is that Airbnb guests tend to act unhappy and come up with nitpicky stuff to extract refunds because Airbnb has trained them to act that way - refunding 30% for just a phone call alleging something is wrong, most of the time requiring no proof from the guest and just takin... -
alexa in response to: Step towards unified email inbox
6 months agoReally wish this was more of a priority other than fixing stuff that’s not broke. Did we really need a redesign over crucial functionality? -
PacViewLodging in response to: OwnerRez Hubitat Enhancement Requests...
1 year ago...these things we have addressed with manual solutions or with an integration we created with Twilio and I know we could go further with Twilio -> Zapier -> OR but ultimately we would like to see this stuff in OR so we didn't have to develop that type of solution. -
Andy T in response to: Year End Statement for PM
6 months agoThat report doesn't have the data we need.
It has a bunch of stuff under income that shouldn't be (cleaning, management etc)
and is missing expense that it DOES need (management fee)
and when you export it it loses all sums/totals and just pulls in the data cells and you have to go manually enter all the other info... I did 3 of them before realizing it was missing my management fee, which...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
1 year ago...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdepsOutside of those things, which are all about the current syncing process, we plan to add these:
* Expense syncing (which will be similar to the existing...
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Genas Sierra Inn in response to: Built-in AI (similar to ChatGPT)
1 year ago...ust integrate AI for customer service with another company that already specializes in CRM management and instead focus on using AI to set up channel management, property management, team management, stuff that should be the core competencies of a channel manager / PM system. -
Management Dashboard
3 years ago...mparing this year to last. We purchased this license because in coming to OR this type of data just wasn't available to us.
What we would like to see is a page in the app that would include the stuff that you have in some of your reports like:
The Daily Checklist
Booking Statistics
Occupancy
An ADR calc which I don't really see with the data we can get a way to calcul...
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sunchic vacation in response to: Consolidate Guest Communications
3 years agoGood stuff. Hoping this is addressed in the future unified inbox I heard about I think for 2023. I've seen a very cool app from Enso Connect that asks the guest what their preferred communication method is. Maybe consider something similar for each message that goes out, to allow the guest to select how they want to hear from us. OwnerRez's system could only offer the options the host has subscribed to... -
BlueMtnCabins in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
2 years ago...sh diapers down the drain into the septic} etc. Ebay and Apple have huge legal departments and deal in billions of dollars. Losing a few (thousand, hundred thousand, or million) bucks (on preventable stuff) here or there is OK for them, but not for the individual owners. So apples and oranges, an inapplicable example of a "playbook" to use. I prefer to keep myself happy 1st, then the guests, which mean... -
Cheryl R. in response to: Year End Statement for PM
3 years agoAny update on this?
PM and Accounting work are continuing at full speed. I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 2022.
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Ventura County V in response to: Chesky changes Airbnb- how will this affect OR api
3 years ago...astically together. It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.
The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.
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Lisa + in response to: About the Dec 26th Outage
3 years agoLove the OR crew! Thanks for working through all the mirad of cascading issues and for taking time away from your vacation to set things right. Stuff happens its what you do when the _____ hits that fan that matters. Great example for all of us OR. Kuddos! -
Paul W in response to: About the Dec 26th Outage
3 years ago...sync and OwnerRez will add a "full sync" of everything to the channel queue. However, the full resync will wait in line behind everything else.
So what will happen is all of a sudden all of your stuff will update, both the waiting changes from before and the full resync.
Unless there's a significant and pressing issue, I would wait a bit longer and check later in the evening (or overnight, dep...
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Cozy Critter Cab in response to: Integration option with GetSeam.com for Door Locks
3 years agoWe would love to see integration with smart things for all the stuff...locks, thermostats, and modes!! We have also been using Rboys for the past 2 years and are now scrambling to find an alternative. I don't remember how much we paid for Rboys, but it was just a one time fee that we paid and nothing after that. We have really relied on it to automate so much for our cabin, especially in the winter mon... -
Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
2 years ago...whistle!
Payment and Deposit settings are now split:
Payment Settings are now not clearer to only being about payment-related stuff, and require "Undeposited Funds" mapping if you are syncing deposits:
There is a new Deposit Settings tab that maps deposit types...
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Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
3 years ago...Hey Alin, can you clarify what you mean by "Tags"? Is that a location or other tracking item in QB. I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now. And if it is there, can you confirm if it is available in all versions including the lower starter plans? -
Manel S in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
2 years ago.../users/347381996) – Oct 3, 2023 3:24 PM (UTC)
Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...