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...to make it work.)

2.  Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff...  in particular we are looking for every time the lock is unlocked or autolocked.   This is a security thing for us.   Needing to know who is going in and out and when.

3. Notification if the d...

...s (listing site)

9) On top of this, no ability to organize templates into folders. It's a hot mess.

10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff.  not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...

...on, but being able to customize columns has been back-burned for a while.)

The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet.  It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on.  We have invested heavily in engineering - it...

...on, but being able to customize columns has been back-burned for a while.)

The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet.  It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on.  We have invested heavily in engineering - it...

...inbox) under the covers.

Right before release, we discovered an issue and yanked the bottom out to not create confusion.  The engineering work to put it back is already under way, along with some stuff to make it better.

Apologies for the heartburn, but it'll be fixed extremely soon.

Anything else you see in the new inbox that is causing problems? We have a lot of feedback already, but neve...

That report doesn't have the data we need.

It has a bunch of stuff under income that shouldn't be (cleaning, management etc)

and is missing expense that it DOES need (management fee)

and when you export it it loses all sums/totals and just pulls in the data cells and you have to go manually enter all the other info... I did 3 of them before realizing it was missing my management fee, which...

...y to different accounts based on owner, channel, or credit card processors)
* Misc. sync holes (exchange rate setting, customer background info not syncing)
* Supporting refunds (the QB credit memo stuff does not align)
* Supporting secdeps

Outside of those things, which are all about the current syncing process, we plan to add these:

* Expense syncing (which will be similar to the existing...

...mparing this year to last.   We purchased this license because in coming to OR this type of data just wasn't available to us.

What we would like to see is a page in the app that would include the stuff that you have in some of your reports like: 

   The Daily Checklist

   Booking Statistics

   Occupancy

   An ADR calc which I don't really see with the data we can get a way to calcul...

Any update on this?  

PM and Accounting work are continuing at full speed.  I documented the deposit and Airbnb stuff above, but we are also working on delivering a Year-End report for PMs/Owners before the end of 2022.

...astically together.  It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.

The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.