We began using OwnerRez to power our STR site about two years ago and can't say enough good things about customer service, functionality, and overall ease. They keep innovating too to stay ahead of industry growth as the big box shops AI and price guests and owners out of existence. Keep it up OR!

Alternatives Considered: Hostaway, DoorLoop, and Guesty

Reasons for choosing OwnerRez: Functionality, ease, and price were key factors

OwnerRez is the most versatile and customizable booking platform on the market hands down. They're also constantly updating things, are always fast at responding to our questions or issues, & they have dozens of incredible partnership opportunities to suit your needs. We have over 110 Furnished Monthly Beach Rentals in Los Angeles and OwnerRez is able to handle them all with ease. We will never use another service. Feel free to check out our business at www.scvr.net to see for yourself!

We used OwnerRez for five years and it completely transformed how we managed our rental. From booking management to guest communication, financial syncing, and payment processing, everything worked seamlessly. It gave us peace of mind knowing we had a reliable, all-in-one system with outstanding support behind it. OwnerRez allowed us to focus less on admin and more on giving our guests a great experience.

Alternatives Considered: Guesty

Reason for choosing OwnerRez:

1. Pricing & Transparency

• OwnerRez uses straightforward, usage-based pricing that’s very cost-effective for single or small-portfolio STR owners.
• Guesty tends to be priced for larger property managers and can get expensive (higher monthly minimums, per-property fees, add-ons).

2. Flexibility & Customization

• OwnerRez gives you full control over renter agreements, custom email templates, integrations, and automation.
• Guesty is powerful but less customizable at the granular level; it’s more of a pre-set system geared toward scaling operators.

3. Financial & Accounting Tools

• You highlighted syncing with QuickBooks, seamless CC processing, and detailed reporting — OwnerRez excels here.
• Guesty’s accounting side is more limited unless you buy add-ons or use third-party connectors.

4. Customer Service

• OwnerRez is widely praised for responsive, knowledgeable support that feels personal.
• Guesty, as a larger platform, often gets feedback about slower or less personalized support.

5. All-in-One Value

• OwnerRez bundled website development, CRM, renter agreements, channel management, and direct integrations in one package.
• Guesty sometimes requires bolt-ons or external tools (and higher costs) to cover the same ground.

6. Ownership & Control

• With OwnerRez, you “own” your setup (your website, your automations, your contracts).
• Guesty acts more like a managed layer on top of your channels, which can be less appealing if you want autonomy.