My overall experience with OwnerRez has been great. Highly recommend whether you are a self managing landlord or a large property management company. User friendly, tons of functions (everything you would ever need to manage properties) and the best price point I have found.
OwnerRez is a fantastic short term/vacation rental property management tool. It is user friendly, updated constantly with new changes to the industry and takes care of anything and everything you would ever need as a sole landlord or large property management company - from quotes, to bookings, to payments, to monthly statements and so much more.
I can genuinely say there is nothing that I dislike about OwnerRez - they are constantly making updates as the leading industry platforms such as Airbnb and VRBO implement changes of their own. OwnerRez is on top of the game regarding property management software.
5.0 stars
Trustpilot
By Corporate Condo Collection, Property Manager, 17 properties
– written on
Trustpilot
5.0 stars
Trustpilot
By Lauren Merendino, Homeowner, 1 property
– written on
Trustpilot
5.0 stars
Capterra
By Marian McMahon, Homeowner, 6 properties
– written on
Capterra
The service that the onboarding team gave was second to none. It is clearly a very well thought out platform. Everything seems to be streamlined and they seem to be continuing to improve and develop extra ways that owners can help landlords.
The service that the onboarding team gave was second to none. It is clearly a very well thought out platform. Everything seems to be streamlined and they seem to be continuing to improve and develop extra ways that owners can help landlords.
I don’t have complaints. Everything is going smoothly, however, I trust that if there are any concerns, OwnerRez will be there to help me.
5.0 stars
Capterra
By Marcella Zita, Homeowner, 2 properties
– written on
Capterra
I highly recommend OwnerRez to people when given the opportunity, as it has helped streamline and automate our business. Also, you are able to run a wide variety of reports.
Excellent and customizable product and functions for managing our STR. If I ever have a question or a need, their tech support is stellar. They are patient and thorough. There is a setting for automatic good reviews and delayed reviews, which can be helpful if you've had a problem guest. It syncs well with Airbnb and other platforms, so you can manage your listing from one place. Also, you can have a dedicated website through them, as well as integrate your smart locks and send custom lock codes to your guests.
I have not experienced any cons in the 2-3 years I've used OwnerRez. It takes a while to learn everything, but that's because there is so much you can do with it.